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Overview
Uniguest enhances guest engagement by delivering digital signage, IPTV, and mobile content management across hotel properties. While its reporting and analytics features are somewhat basic, the platform still supports secure, multi-vertical communication, making it well-suited for hotels, resorts, and hospitality teams managing in-room and public displays.
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Starting Price
Custom
Uniguest Specifications
- Guest Management And CRM
- Multi-Property Management
- Mobile Access And Contactless Services
- Integration And API Support
What Is Uniguest?
Uniguest is a cloud-based digital signage and IPTV software designed for hotels, resorts, and hospitality organizations. The software centralizes digital engagement tools, including Interactive TV, digital signage, casting, wayfinding, and content management, within the Hotel Hub platform. It allows properties to manage multiple screens, deliver real-time information, and communicate consistently with guests. Users can streamline operations, enhance guest experiences, and consolidate systems while retaining flexibility to expand technologies as needed.
How Much Does Uniguest Cost?
The pricing of Uniguest is estimated to fall between $15 and $50/screen/month, according to industry benchmarks for similar cloud-based digital signage and IPTV solutions. This range is intended for general budgeting purposes, as actual costs can differ based on the number of screens, selected modules, deployment type, and support levels.
In addition to the base subscription costs, organizations should account for the following expenses:
- Implementation: $800–$4,000, depending on screen count, system configuration, and property size
- Content Migration: $500–$3,000, based on content volume and template setup requirements
- Admin And Staff Training: $500–$2,000 for administrators and content editors
- Integrations (PMS, SSO, API): $1,000–$5,000, depending on integration complexity and vendor systems
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Uniguest Integrations
The platform integrates with several third-party applications and systems, such as:
- Infor
- Mews
- Oracle
- Amadeus Hotels
- Agilysys
Who Is Uniguest For?
Uniguest is suitable for hotels and hospitality properties of all sizes, including:
- Boutique hotels
- Resorts and spas
- Business hotels
- Luxury hotels
- Hotel chains and groups
- Conference and convention hotels
- Extended stay properties
Is Uniguest Right For You?
If you’re a hotel or hospitality property looking to centralize guest engagement and communication, Uniguest provides a cloud-based platform that connects digital signage, Interactive TV, wayfinding, casting, and content management in a single hub. It supports properties of all sizes and allows you to manage multiple screens securely and efficiently.
Trusted by thousands of hotels worldwide, including Newport Harbor Island Resort, Bobby Nashville Hotel, Resorts World Las Vegas, and Fairmont Windsor Park, Uniguest offers a scalable solution for properties aiming to streamline operations and enhance guest experiences.
Still doubtful if Uniguest software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Uniguest Features
Digital Signage
The platform’s digital signage allows hotels to deliver real-time messages and content across multiple screens. Users can schedule, manage, and customize communications from a single web-based CMS, enabling streamlined operations, consistent branding, and enhanced guest engagement while reducing operational costs and opening opportunities for targeted promotions.
Digital Concierge
Uniguest features a digital concierge solution that provides guests with direct access to hotel services, amenities, and property information. By centralizing guest communication, the platform reduces staff workload, improves response times, and ensures that guests can easily navigate services, ultimately enhancing overall satisfaction and convenience during their stay.
Wayfinding
The software’s wayfinding module helps guests navigate the property efficiently by providing interactive maps, directions, and location guidance. Hotels can manage content centrally to update routes, display key points of interest, and guide visitors seamlessly, improving overall guest experience and reducing confusion in large or multi-building properties.
Digital Menu Boards
The platform supports digital menu boards that allow hotels to display dynamic menus, promotions, and service offerings. With centralized management and scheduling, properties can update content quickly, highlight special items, and maintain consistent messaging, improving guest decision-making and streamlining food and beverage operations across dining areas.
Video Walls
Uniguest’s video walls enable hotels to present synchronized multimedia content across large displays. The platform allows centralized control, scheduling, and content customization, supporting branding, event promotion, and entertainment needs. Guests receive immersive visual experiences, while staff benefit from simplified management of multiple high-impact screens.
Shuttle Tracker
The software includes a shuttle tracker feature that informs guests about transportation schedules, pick-up points, and estimated arrival times. By centralizing updates and displaying real-time information, hotels can enhance convenience, reduce waiting times, and improve guest satisfaction while streamlining the management of transportation services.
Pros And Cons of Uniguest
Pros
Comprehensive digital signage CMS for hotels
Integrated IPTV and content delivery platform
Supports multiple specialized Hubs for verticals
Cons
Limited pre-configured templates for quick deployment
No listed third-party integrations to extend functionality
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Frequently Asked Questions
What level of support does Uniguest offer?
The platform provides support via blogs, a contact form, and a support team.
Does Uniguest offer an API?
Yes, Uniguest offers an API.
Does Uniguest have a mobile app?
No, Uniguest does not offer a dedicated mobile app.
What language does Uniguest support?
The software primarily supports the English language.
What other apps does Uniguest integrate with?
The platform integrates with several third-party applications and systems, including Infor, Mews, Oracle, Amadeus Hotels, and Agilysys.
What types of Uniguest price plans are available?
Uniguest price plans are estimated to fall between $15 and $50/screen/month. Contact us to request a detailed Uniguest cost breakdown based on your organization's requirements.
Who are the typical users of Uniguest?
Uniguest features a range of capabilities designed for hotels, including boutique hotels, resorts and spas, business hotels, luxury hotels, hotel chains and groups, conference and convention hotels, and extended stay properties.