BambooHR Reviews

“A teacher's organizational lifesaver

Pros

I find it much stronger than others I've used at work. Being able to request time off, check my pay stubs and access tax info all in one spot is fantastic. As a teacher with a heavy workload, it really helps me stay organized with personal matters. Both the website and mobile app are incredibly user-friendly and everything's laid out clearly, looks great and I can find what I need quickly without any issue.

Cons

After using this for a year now, I honestly can't think of anything I dont like about it. The system has been solid throughout.

“simplified tracking needs improvement

Pros

I like how it handles visual diagrams and makes tracking colleague anniversaries and managing requests so much simpler.

Cons

Performance tracking could be more comprehensive and user-friendly.

“Customizable with amazing integration

Pros

I really appreciate the menu customization and you can tailor it exactly how you want. The reporting system is fantastic and highly customizable which makes data analysis so much easier. Their support team has been incredibly responsive whenever we've needed help with anything. What really stands out is the API access, which opens up amazing integration possibilities with other systems.

Cons

The chat support could use some work and sometimes I need quick answers and don't want to wait around for an email response.

“clean and practical interface

Pros

I've been using this for about a year now and the user interface really stands out compared to other HR tools I've worked with before. The clean, minimal design is refreshing and being able to access everything easily on my phone makes it incredibly practical for day-to-day use.

Cons

Haven't run into any problems with it so far.

“Convenient all-in-one solution

Pros

I love how this lets us store critical documents and keeps track of work anniversaries, birthdays and time off requests all in one place. The way it brings together so much company information is really convenient for our team.

Cons

I honestly can't come up with any real downsides to mention.

“Useful recruitment, slow support

Pros

The recruitment features work really well for us. It's simple to use and integrates nicely with ZipRecruiter and Glassdoor. Having team members view and share feedback would be a nice touch. Would love to see LinkedIn integration added though.

Cons

The support team leaves a lot to be desired. While the chat feature can be useful, you'll need to set aside at least 30 minutes for a response and there are plenty of things they simply can't help with.

“Versatile but confusing issues

Pros

the versatility this platform offers, there's so much you can accomplish with it. Accessing it from my computer or phone is seamless, the chat feature comes in handy and there's a wealth of information at my fingertips.

Cons

Occasionally I run into problems with the pay details and job sections that I can't figure out how to resolve and even the support team seems confused about these issues too.

“User-friendly with a key flaw

Pros

Interface is incredibly user-friendly and easy to use. What really stands out is the comprehensive training resources and they make onboarding new team members easy since employees can learn at their own pace. Integration with other platforms like BambooHR is smooth and simple.

Cons

I wish we could edit files directly instead of having to upload new ones every time we need to make changes to a document. Other than that, there really isn't much to complain about.

“False promises and no refund!

Pros

The software works perfectly as a basic HRIS system especially if you don't require complex integrations.

Cons

So much to share here. The sales team gave false promises about integrating with our payroll provider, ADP. I raised concerns several times but was dismissed. After wasting two months trying to make it work, we canceled before going live because they could not meet their commitments. Despite never using the software, they refused to refund us. This is a company built on deceptive sales tactics. Check the other 1 star reviews for similar stories. And do not make the same mistake we did.

“A clean and well-organized layout :)

Pros

This tool's layout is clean and well-organized making it very user-friendly.

Cons

I really have no complaints. Everything's working fine for me.

“thoughtful design but should have a video guide

Pros

it is a thoughtfully designed software that works intelligently and makes everyday tasks much easier.

Cons

well I think a more user friendly video tutorial would be helpful.

“Great for tracking certificates

Pros

The document tracking feature lets our employees, managers and HR monitor certification status easily.

Cons

One thing I did not like is that you cannot report to more than one manager at the same time.

“Ideal for performance discussions

Pros

Honestly, this tool's feedback features make it easy for us to have meaningful performance conversations with employees at every level.

Cons

We've noticed that automated messages or tasks occasionally don't get sent out as scheduled

“Thorough documentation and data

Pros

I am impressed by how comprehensive the information availability is, the application maintains thorough documentation and excels at employee data management.

Cons

The Org Chart screen can sometimes be tricky to navigate.

“Excellent for tracking goals!

Pros

Bamboo HR is an excellent platform for tracking goals and staying connected with my company's HR resources.

Cons

It was hard to figure out at first but once I got used to it, I no longer had any issues.

“Simple to get hang of!

Pros

It is simple enough for our organization which is new to using HR systems. Since our team includes many older employees, its ease of use is a big plus for them too.

Cons

There are a few things it should be able to do that it cannot like setting up our contribution scheme based on salary or assigning tasks to employees without them being marked as part of onboarding.

“Quick setup but costly add-ons

Pros

One thing I like is that it lets us quickly set up a solid human resources system, bringing order and reliability to organizations that might not have the means to build something like this themselves.

Cons

The main issue is the cost of add-ons and customization for smaller organizations especially non-profits and charities. While the per-person cost is manageable, I noticed it becomes difficult to scale to the point where we can receive discounts available to larger organizations.

“easy to find our way around

Pros

i love how simple it is to find your way around as everything is clearly labeled and easy to locate.

Cons

time off is measured in hours, not days but this actually works in our favor.

“made managing pto and sick days smoother

Pros

Managing PTO requests, sick days and holidays is now much smoother. Like no more worrying about these requests getting buried in Slack messages!

Cons

I faced some difficulties with the onboarding process which may not be the software fault but there is definitely room for improvement. I had to contact my admin to get my account set up properly.

“User-friendly but reports are basic

Pros

The interface is user-friendly and the HR features are thorough making employee management much simpler for us.

Cons

Well I feel that the reporting features are a bit basic and could use some more depth.