“Excellent training for organization”

Pros

Training we received during implementation was excellent and the system is so simple to use. It really helped us get our chaotic HR department organized. The automated features make onboarding and offboarding processes much smoother and it handles our 100-employee company perfectly.

Cons

I would love to see better integration with our other operational systems and some of our tools just dont connect with it at all.

“simplified workflows, manual rehires”

Pros

I love how this simplifies recruiting, onboarding and offboarding, it's made our HR workflows and payroll so much smoother. The interface feels friendly and saves me tons of time every day.

Cons

Bringing back former employees is such a problem. There's no way to generate rehire offer letters automatically, so I'm stuck doing everything manually through Adobe sign before uploading to Bamboo HR. The whole re-onboarding process feels like endless busy work that eATs up way too much time.

“Everything organized perfectly”

Pros

Everything stays organized and all in one place, which makes finding what I need incredibly simplee.

Cons

I honestly can't come up with any real drawbacks to this platform.

“streamlined but disruptive security”

Pros

I find this HR platform very easy and it really streamlines our entire hiring process. The onboarding features are fantastic and managing employee data has become so much simpler. The reporting capabilities give us great insights that help with decision-making and the overall design makes everything easy to use for our whole HR team.

Cons

The two-factor authentication really gets on my nerves and feels like overkill and slows me down when I need quick access to employee info. It disrupts my workflow more than it helps.

“Misled and refused a refund”

Pros

The interface feels really interactive and handles basic HR tasks without any issues.

Cons

sales and support teams were misleading about their ADP integration capabilities. When I asked specific questions in writing about how the integration works, they avoided email responses and brought in multiple people to assure me it worked perfectly. Once implementation began, it became obvious the integration doesn't actually function properly. They blamed me for not providing the right fields that ADP needs, then told me to ask ADP what fields they require for payroll processing. They promised to build custom fields for direct deposit and tax info but never delivered. Even worse, their Resolution Lead Amanda Persaud Ford refused our refund request despite us never going live with the system. This company's practices are questionable at best.

“smart but frustrating solution”

Pros

I am impressed with how this tool handles all our documentation needs. The signing process is seamless and the permission controls for document visibility are really well thought out. It's definitely a smart solution for businesses looking to align their workflow.

Cons

I find it frustrating that you have to set up profiles just to get signatures on official documents that process should be more straightforward. It's also annoying that I still need a separate Docusign account rather than being able to handle everything entirely through this platform.

“Customizable with poor support”

Pros

This covers everything I need for HR tasks in one place. The interface is great. I appreciate how customizable it is and lets me tailor things to fit my specific requirements perfectly.

Cons

group features too limited for managing multiple companies at once. Also, I'm not happy with the customer support because they're slow to answer and their help isn't very useful.

“helpful but overwhelming toolbox”

Pros

I can find whatever HR tools I need here. There's usually several options for each purpose, so I get to pick what works best for my situation. We mainly use it for tracking benefits but we were also looking for applicant tracking capabilities which is why we went with this over competitors. There's various options for payroll, ATs and so much more. The standard reports are really useful and I can create custom reports too. The support reps are all very helpful and polite - dont hesitate to reach out for help. Implementation was smooth sailing and our rep guided us through everything step by step. We use it weekly, sometimes daily.

Cons

Can get overwhelming trying to figure out which add-ons you actually need with so many choices available.

“Transformed our hr with minor gaps”

Pros

It has completely transformed how we handle candidate reviews, onboarding, offboarding, HR records and time off requests. Form updates and training certification reminders are now seamless too. We occasionally use the reporting features as well. After researching various options about a year and a half ago, this was clearly the best choice. What really sets it apart is there incredible support team and I can usually get help through live chat instantly, complete with screenshots and detailed guidance. Even when chat isn't available, ticket responses come back the same day. The support staff is always friendly, knowledgeable and genuinely committed to helping customers which is rare these days.

Cons

We haven't integrated with our payroll system since we want to keep using Quickbooks for its unique features. This means employees have to check their time off balances in Quickbooks Workforce first before submitting requests, which isn't as smooth as we'd like. It would be great if time off balances could sync in real time between the systems, we dont dare manually input them and risk errors. Our benefits management software also doesn't connect, though I know some external tools do integrate if you use compatible ones. For our construction company, field staff work under multiple supervisors since they report to different project managers across various job sites. Being able to set a primary supervisor for signatures while allowing secondary supervisors to view wages and documents would be really helpful. These are pretty minor issues though and they're far outweighed by all the positives we experience daily.

“great potential but has some bugs”

Pros

The support team is incredibly responsive and usually have my issues resolved by the next morning thanks to the time difference which is actually really convenient. Customer service has been outstanding! Implementation was simple and didn't give us any headaches. The reporting features are excellent and give us exactly what we need.

Cons

We've been dealing with some system errors recently that knock the platform offline for entire days which is really problematic since our whole HR operation relies on this data. The timing couldn't be worse and we had new employees to onboard during one of these outages, though everything got sorted the following day. I'd love to see more survey options, particularly for eNPs and satisfaction reporting, plus maybe more frequent reminders since we're aiming for 100% completion rates. An extra day for survey completion would help too especially during weeks with system issues that really hurt our response rates.

“Daily tool with one flaw”

Pros

We use this system daily for all our employees. It lets everyone clock in and out, plus request time off throughout the year. The platform also makes it easy to send write-ups to employees and make announcements to our entire staff. Before switching to this tool, we weren't handling everything digitally.

Cons

A big issue for me is the one-manager-per-employee rule. It doesn't fit how we work, since several of my employees have multiple bosses.

“A remote worker's hub”

Pros

I really like having access to the calendar where I can check my coworkers' birthdays, anniversaries and time off. Working remotely, being able to clock in and track my hours is super convenient. The home screen gives me a quick overview of everything I need, new hires, my timecard, company announcements and a calendar preview all in one place.

Cons

Can't edit my timecard or have my manager make changes after midnight hits.

“Quick support with a missing feature”

Pros

I'm impressed with how quickly their support team gets back to me, no need to chase them down for answers. Implementation was simple and getting my team up to speed was a breeze thanks to the help center resources.

Cons

It would be great if I could send offer letters and copy multiple people on them like when we're hiring executives and need to loop in the directors.

“A teacher's organizational lifesaver”

Pros

I find it much stronger than others I've used at work. Being able to request time off, check my pay stubs and access tax info all in one spot is fantastic. As a teacher with a heavy workload, it really helps me stay organized with personal matters. Both the website and mobile app are incredibly user-friendly and everything's laid out clearly, looks great and I can find what I need quickly without any issue.

Cons

After using this for a year now, I honestly can't think of anything I dont like about it. The system has been solid throughout.

“simplified tracking needs improvement”

Pros

I like how it handles visual diagrams and makes tracking colleague anniversaries and managing requests so much simpler.

Cons

Performance tracking could be more comprehensive and user-friendly.

“Customizable with amazing integration”

Pros

I really appreciate the menu customization and you can tailor it exactly how you want. The reporting system is fantastic and highly customizable which makes data analysis so much easier. Their support team has been incredibly responsive whenever we've needed help with anything. What really stands out is the API access, which opens up amazing integration possibilities with other systems.

Cons

The chat support could use some work and sometimes I need quick answers and don't want to wait around for an email response.

“clean and practical interface”

Pros

I've been using this for about a year now and the user interface really stands out compared to other HR tools I've worked with before. The clean, minimal design is refreshing and being able to access everything easily on my phone makes it incredibly practical for day-to-day use.

Cons

Haven't run into any problems with it so far.

“Convenient all-in-one solution”

Pros

I love how this lets us store critical documents and keeps track of work anniversaries, birthdays and time off requests all in one place. The way it brings together so much company information is really convenient for our team.

Cons

I honestly can't come up with any real downsides to mention.

“Useful recruitment, slow support”

Pros

The recruitment features work really well for us. It's simple to use and integrates nicely with ZipRecruiter and Glassdoor. Having team members view and share feedback would be a nice touch. Would love to see LinkedIn integration added though.

Cons

The support team leaves a lot to be desired. While the chat feature can be useful, you'll need to set aside at least 30 minutes for a response and there are plenty of things they simply can't help with.

“Versatile but confusing issues”

Pros

the versatility this platform offers, there's so much you can accomplish with it. Accessing it from my computer or phone is seamless, the chat feature comes in handy and there's a wealth of information at my fingertips.

Cons

Occasionally I run into problems with the pay details and job sections that I can't figure out how to resolve and even the support team seems confused about these issues too.