Anonymous
Mid-Market, 1-10 employees
“User-friendly with a key flaw”
Pros
Interface is incredibly user-friendly and easy to use. What really stands out is the comprehensive training resources and they make onboarding new team members easy since employees can learn at their own pace. Integration with other platforms like BambooHR is smooth and simple.
Cons
I wish we could edit files directly instead of having to upload new ones every time we need to make changes to a document. Other than that, there really isn't much to complain about.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Kurosh
Hospital & Health Care, 51-100 employees
Less than 6 months
“False promises and no refund!”
Pros
The software works perfectly as a basic HRIS system especially if you don't require complex integrations.
Cons
So much to share here. The sales team gave false promises about integrating with our payroll provider, ADP. I raised concerns several times but was dismissed. After wasting two months trying to make it work, we canceled before going live because they could not meet their commitments. Despite never using the software, they refused to refund us. This is a company built on deceptive sales tactics. Check the other 1 star reviews for similar stories. And do not make the same mistake we did.
Rating Distribution
Ease of use
5
Value for money
3
Customer Support
1
Functionality
1
Aaron
Human Resources, 500+ employees
Less than a year
“A clean and well-organized layout :)”
Pros
This tool's layout is clean and well-organized making it very user-friendly.
Cons
I really have no complaints. Everything's working fine for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Geoffrey
Government Administration, 11-50 employees
Free Trial
“thoughtful design but should have a video guide”
Pros
it is a thoughtfully designed software that works intelligently and makes everyday tasks much easier.
Cons
well I think a more user friendly video tutorial would be helpful.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Natasha
Medical Practice, 101-500 employees
Less than a year
“Great for tracking certificates”
Pros
The document tracking feature lets our employees, managers and HR monitor certification status easily.
Cons
One thing I did not like is that you cannot report to more than one manager at the same time.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
8
Functionality
8
Sean
Construction, 51-100 employees
More than a year
“Ideal for performance discussions”
Pros
Honestly, this tool's feedback features make it easy for us to have meaningful performance conversations with employees at every level.
Cons
We've noticed that automated messages or tasks occasionally don't get sent out as scheduled
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Tessa
Insurance, 51-100 employees
More than a year
“Thorough documentation and data”
Pros
I am impressed by how comprehensive the information availability is, the application maintains thorough documentation and excels at employee data management.
Cons
The Org Chart screen can sometimes be tricky to navigate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dylan
Biotechnology, 51-100 employees
More than a year
“Excellent for tracking goals!”
Pros
Bamboo HR is an excellent platform for tracking goals and staying connected with my company's HR resources.
Cons
It was hard to figure out at first but once I got used to it, I no longer had any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Stazie
Legal Services, 51-100 employees
Less than 6 months
“Simple to get hang of!”
Pros
It is simple enough for our organization which is new to using HR systems. Since our team includes many older employees, its ease of use is a big plus for them too.
Cons
There are a few things it should be able to do that it cannot like setting up our contribution scheme based on salary or assigning tasks to employees without them being marked as part of onboarding.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Dale
Non-Profit Organization Management, 11-50 employees
Less than a year
“Quick setup but costly add-ons”
Pros
One thing I like is that it lets us quickly set up a solid human resources system, bringing order and reliability to organizations that might not have the means to build something like this themselves.
Cons
The main issue is the cost of add-ons and customization for smaller organizations especially non-profits and charities. While the per-person cost is manageable, I noticed it becomes difficult to scale to the point where we can receive discounts available to larger organizations.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
7
Functionality
7
Bailee
Mental Health Care, 101-500 employees
More than a year
“easy to find our way around”
Pros
i love how simple it is to find your way around as everything is clearly labeled and easy to locate.
Cons
time off is measured in hours, not days but this actually works in our favor.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Orlando
Outsourcing/ Offshoring, 51-100 employees
Less than 6 months
“made managing pto and sick days smoother”
Pros
Managing PTO requests, sick days and holidays is now much smoother. Like no more worrying about these requests getting buried in Slack messages!
Cons
I faced some difficulties with the onboarding process which may not be the software fault but there is definitely room for improvement. I had to contact my admin to get my account set up properly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Gautam
Writing and Editing, 1-10 employees
Less than 6 months
“User-friendly but reports are basic”
Pros
The interface is user-friendly and the HR features are thorough making employee management much simpler for us.
Cons
Well I feel that the reporting features are a bit basic and could use some more depth.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Jennifer
Museums and Institutions, 11-50 employees
More than a year
“Allows clear view of time and updates”
Pros
I like that it offers clear visibility into PTO, built-in reports for tracking time off, updates on wage changes, notifications when staff are out, timesheet tools and the ability to log hours by project or announcement.
Cons
Integrations with other platforms do not always perform as we expect it to be.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Hemang
Restaurants, 11-50 employees
Less than 6 months
“User-friendly and nice UI”
Pros
The application is very user friendly and I find it visually appealing too.
Cons
The process of applying for a position feels unnecessarily long.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
5
Brad
Health, Wellness and Fitness, 51-100 employees
Less than a year
“simple start and hassle-free”
Pros
getting started was really simple and the onboarding process was hassle-free too.
Cons
from my side nothing to complaint right now. Everything is functioning as it should.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
carl
Automotive, 500+ employees
Less than a year
“good for teams but org chart needs work”
Pros
The software is simple to get started with, I would say it is great for handling time-off requests from your team.
Cons
Viewing the org chart isn't as easy as it could be, and updating it is a real chore whenever there are internal changes.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
5
Functionality
9
Amutha
Food & Beverages, 101-500 employees
Less than a year
“Love the performance tool”
Pros
I really like all the features in Bamboo especially the performance appraisal tool as it works really well.
Cons
If it could integrate with other programs, I feel it would be great to connect them to reduce the amount of manual work.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Michael
Biotechnology, 500+ employees
More than a year
“A clean and easy to use system”
Pros
The interface is clean and it's an easy-to-use HR system. Also the user experience is better than most other leading HR platforms out there.
Cons
Well it is a solid tool overall. However their LMS could use some expansion but it still serves its purpose.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Michelle
Real Estate, 51-100 employees
More than a year
“Hiring section keeps us organized!”
Pros
BambooHR hiring section keeps everything organized in one place for us and automatically posts openings to Indeed and Glassdoor.
Cons
At the moment there is nothing I particularly dislike or find lacking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10