Total 455 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars47%
4
Stars42%
3
Stars8%
2
Stars1%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Jennifer
Museums and Institutions, 11-50 employees
More than a year
“Allows clear view of time and updates
Pros
I like that it offers clear visibility into PTO, built-in reports for tracking time off, updates on wage changes, notifications when staff are out, timesheet tools and the ability to log hours by project or announcement.
Cons
Integrations with other platforms do not always perform as we expect it to be.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Hemang
Restaurants, 11-50 employees
Less than 6 months
“User-friendly and nice UI
Pros
The application is very user friendly and I find it visually appealing too.
Cons
The process of applying for a position feels unnecessarily long.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
5
Brad
Health, Wellness and Fitness, 51-100 employees
Less than a year
“simple start and hassle-free
Pros
getting started was really simple and the onboarding process was hassle-free too.
Cons
from my side nothing to complaint right now. Everything is functioning as it should.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
carl
Automotive, 500+ employees
Less than a year
“good for teams but org chart needs work
Pros
The software is simple to get started with, I would say it is great for handling time-off requests from your team.
Cons
Viewing the org chart isn't as easy as it could be, and updating it is a real chore whenever there are internal changes.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
5
Functionality
9
Amutha
Food & Beverages, 101-500 employees
Less than a year
“Love the performance tool
Pros
I really like all the features in Bamboo especially the performance appraisal tool as it works really well.
Cons
If it could integrate with other programs, I feel it would be great to connect them to reduce the amount of manual work.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Michael
Biotechnology, 500+ employees
More than a year
“A clean and easy to use system
Pros
The interface is clean and it's an easy-to-use HR system. Also the user experience is better than most other leading HR platforms out there.
Cons
Well it is a solid tool overall. However their LMS could use some expansion but it still serves its purpose.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Michelle
Real Estate, 51-100 employees
More than a year
“Hiring section keeps us organized!
Pros
BambooHR hiring section keeps everything organized in one place for us and automatically posts openings to Indeed and Glassdoor.
Cons
At the moment there is nothing I particularly dislike or find lacking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cody
Apparel & Fashion, 500+ employees
More than a year
“well set up with user-friendly interface
Pros
There's a lot to like about it. The system was set up well from the start, and the interface is very user-friendly
Cons
Some tasks can be a bit tricky and there are occasional lags and freezes.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
7
Chaitanya
Computer Software, 500+ employees
More than a year
“Simple way to track profile information
Pros
It is a simple way to keep track of all your profile information and store all your work-related documents in one spot.
Cons
Honestly I have not faced any issues so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nancy
Architecture & Planning, 500+ employees
Less than a year
“Stores everything in one place
Pros
Everything about my hiring process is stored in one location and it is easy to navigate. I especially like how it tracks vacation and sick days showing what I have used, what's available and what I am accruing.
Cons
I feel like the interface could benefit from a more modern design and some tabs don't seem necessary.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
7
Lily
Marketing and Advertising, 51-100 employees
Less than a year
“perfect to monitor my progress
Pros
With this tool it is simple to monitor my time off, goals and progress.
Cons
After I click on my time off, the request time off button disappears.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christin
Non-Profit Organization Management, 11-50 employees
More than a year
“User-friendly but training is a hassle
Pros
It is very user-friendly as most tasks are broken down into clear, step-by-step processes.
Cons
Entering one-time training sessions is a bit of a hassle. A lot of our staff do their training independently and the process of adding different training names by going into Settings and then back to the employee profile is time-consuming.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Tai
E-Learning, 51-100 employees
More than a year
“Simple to use tool
Pros
I feel like this tool was really simple to use. We can customize what pages and information your employees see and they can view and download documents easily.
Cons
It would have been great to have a bit more customization so we could make it feel more aligned with our company's branding and needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Rachel
Information Technology and Services, 1-10 employees
Less than a year
“Amazing tool but links are not clear
Pros
The way data is stored and accessed is simple and logical. Requesting time off is easy too and it is helpful to see everyone elses requests visualized together.
Cons
The links to different sections of the software are not as simple or well thought out as I want them to be.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Christina
Hospital & Health Care, 51-100 employees
Less than a year
“easy to find what we need
Pros
I really like how easy it is to find what you need in BambooHR.
Cons
It would be great if we could send documents for signatures to multiple people at once. Currently we have to print our evaluations and get ink signatures from everyone because it only supports a couple of signatures.
Rating Distribution
Ease of use
10
Value for money
5
Customer Support
5
Functionality
7
Xavier
Food & Beverages, 1-10 employees
Less than 6 months
“simplified our HR work
Pros
This tool has really simplified our internal HR workflows. We have noticed it has helped us stay better connected with our team.
Cons
I have no complaints! The tool is amazing and really well-designed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alen
Marketing and Advertising, 51-100 employees
More than a year
“Great for tracking my time off
Pros
I like being able to track and request time off and handle other similar tasks.
Cons
Honestly I have nothing negative to say. The product is well-organized and efficient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle C.
Mid-Market, 1-10 employees
“Transformed with customization limits
Pros
This tool has really transformed how we handle HR tasks, everything from bringing new hires onboard to managing vacation requests runs so much smoother now. The customer support team deserves special mention too; they're responsive and always ready with solutions when we run into issues. It's become such a valuable part of our operations that we're looking forward to exploring even more ways it can enhance our HR workflows.
Cons
The customization options feel limited when it comes to reports, workflows and dashboards. I wish there was more flexibility to tailor things to our specific organizational needs. The performance management tools are decent but they could definitely be more robust. Better goal tracking, 360-degree feedback options and customizable review templates would make a huge difference.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Anonymous
Mid-Market, 11-50 employees
“Clean but pricey and complex
Pros
I find the interface really clean and easy to use. Getting started was smooth with their streamlined setup process. Having all employee information in one central location makes everything so much more organized. The reporting features give me great insights for analysis. Plus, being able to access everything from my phone is incredibly convenient.
Cons
pricing can be high for smaller operations. Customization options are somewhat restricted which can be frustrating when you need specific workflows. Getting it to integrate smoothly with our existing systems took more effort than expected. There's definitely a learning curve and it took our team a few weeks to get comfortable with all the features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Keren R.
small-Business, 11-50 employees
“Quick and effective daily
Pros
I can quickly accomplish what I need without wasting time. The built-in features are exactly what I require for my work.
Cons
I can't think of anything negative to say about it, this platform really delivers on all the features our team requires.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10