Total 455 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

47%

4

Stars

42%

3

Stars

8%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

J

Jennifer

Museums and Institutions, 11-50 employees

More than a year

5.0
October 2024

Allows clear view of time and updates

Pros

I like that it offers clear visibility into PTO, built-in reports for tracking time off, updates on wage changes, notifications when staff are out, timesheet tools and the ability to log hours by project or announcement.

Cons

Integrations with other platforms do not always perform as we expect it to be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

H

Hemang

Restaurants, 11-50 employees

Less than 6 months

4.0
October 2024

User-friendly and nice UI

Pros

The application is very user friendly and I find it visually appealing too.

Cons

The process of applying for a position feels unnecessarily long.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

5

B

Brad

Health, Wellness and Fitness, 51-100 employees

Less than a year

5.0
October 2024

simple start and hassle-free

Pros

getting started was really simple and the onboarding process was hassle-free too.

Cons

from my side nothing to complaint right now. Everything is functioning as it should.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

C

carl

Automotive, 500+ employees

Less than a year

4.0
October 2024

good for teams but org chart needs work

Pros

The software is simple to get started with, I would say it is great for handling time-off requests from your team.

Cons

Viewing the org chart isn't as easy as it could be, and updating it is a real chore whenever there are internal changes.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

5

Functionality

9

A

Amutha

Food & Beverages, 101-500 employees

Less than a year

5.0
October 2024

Love the performance tool

Pros

I really like all the features in Bamboo especially the performance appraisal tool as it works really well.

Cons

If it could integrate with other programs, I feel it would be great to connect them to reduce the amount of manual work.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

M

Michael

Biotechnology, 500+ employees

More than a year

4.0
October 2024

A clean and easy to use system

Pros

The interface is clean and it's an easy-to-use HR system. Also the user experience is better than most other leading HR platforms out there.

Cons

Well it is a solid tool overall. However their LMS could use some expansion but it still serves its purpose.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

M

Michelle

Real Estate, 51-100 employees

More than a year

5.0
October 2024

Hiring section keeps us organized!

Pros

BambooHR hiring section keeps everything organized in one place for us and automatically posts openings to Indeed and Glassdoor.

Cons

At the moment there is nothing I particularly dislike or find lacking.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cody

Apparel & Fashion, 500+ employees

More than a year

4.0
October 2024

well set up with user-friendly interface

Pros

There's a lot to like about it. The system was set up well from the start, and the interface is very user-friendly

Cons

Some tasks can be a bit tricky and there are occasional lags and freezes.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

7

C

Chaitanya

Computer Software, 500+ employees

More than a year

5.0
October 2024

Simple way to track profile information

Pros

It is a simple way to keep track of all your profile information and store all your work-related documents in one spot.

Cons

Honestly I have not faced any issues so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nancy

Architecture & Planning, 500+ employees

Less than a year

4.0
October 2024

Stores everything in one place

Pros

Everything about my hiring process is stored in one location and it is easy to navigate. I especially like how it tracks vacation and sick days showing what I have used, what's available and what I am accruing.

Cons

I feel like the interface could benefit from a more modern design and some tabs don't seem necessary.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

7

L

Lily

Marketing and Advertising, 51-100 employees

Less than a year

5.0
October 2024

perfect to monitor my progress

Pros

With this tool it is simple to monitor my time off, goals and progress.

Cons

After I click on my time off, the request time off button disappears.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Christin

Non-Profit Organization Management, 11-50 employees

More than a year

4.0
October 2024

User-friendly but training is a hassle

Pros

It is very user-friendly as most tasks are broken down into clear, step-by-step processes.

Cons

Entering one-time training sessions is a bit of a hassle. A lot of our staff do their training independently and the process of adding different training names by going into Settings and then back to the employee profile is time-consuming.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

T

Tai

E-Learning, 51-100 employees

More than a year

4.0
October 2024

Simple to use tool

Pros

I feel like this tool was really simple to use. We can customize what pages and information your employees see and they can view and download documents easily.

Cons

It would have been great to have a bit more customization so we could make it feel more aligned with our company's branding and needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

R

Rachel

Information Technology and Services, 1-10 employees

Less than a year

4.0
October 2024

Amazing tool but links are not clear

Pros

The way data is stored and accessed is simple and logical. Requesting time off is easy too and it is helpful to see everyone elses requests visualized together.

Cons

The links to different sections of the software are not as simple or well thought out as I want them to be.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

C

Christina

Hospital & Health Care, 51-100 employees

Less than a year

5.0
October 2024

easy to find what we need

Pros

I really like how easy it is to find what you need in BambooHR.

Cons

It would be great if we could send documents for signatures to multiple people at once. Currently we have to print our evaluations and get ink signatures from everyone because it only supports a couple of signatures.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

5

Functionality

7

X

Xavier

Food & Beverages, 1-10 employees

Less than 6 months

5.0
October 2024

simplified our HR work

Pros

This tool has really simplified our internal HR workflows. We have noticed it has helped us stay better connected with our team.

Cons

I have no complaints! The tool is amazing and really well-designed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alen

Marketing and Advertising, 51-100 employees

More than a year

5.0
October 2024

Great for tracking my time off

Pros

I like being able to track and request time off and handle other similar tasks.

Cons

Honestly I have nothing negative to say. The product is well-organized and efficient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MC

Michelle C.

Mid-Market, 1-10 employees

4.0
October 2024

Transformed with customization limits

Pros

This tool has really transformed how we handle HR tasks, everything from bringing new hires onboard to managing vacation requests runs so much smoother now. The customer support team deserves special mention too; they're responsive and always ready with solutions when we run into issues. It's become such a valuable part of our operations that we're looking forward to exploring even more ways it can enhance our HR workflows.

Cons

The customization options feel limited when it comes to reports, workflows and dashboards. I wish there was more flexibility to tailor things to our specific organizational needs. The performance management tools are decent but they could definitely be more robust. Better goal tracking, 360-degree feedback options and customizable review templates would make a huge difference.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

Mid-Market, 11-50 employees

5.0
October 2024

Clean but pricey and complex

Pros

I find the interface really clean and easy to use. Getting started was smooth with their streamlined setup process. Having all employee information in one central location makes everything so much more organized. The reporting features give me great insights for analysis. Plus, being able to access everything from my phone is incredibly convenient.

Cons

pricing can be high for smaller operations. Customization options are somewhat restricted which can be frustrating when you need specific workflows. Getting it to integrate smoothly with our existing systems took more effort than expected. There's definitely a learning curve and it took our team a few weeks to get comfortable with all the features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

KR

Keren R.

small-Business, 11-50 employees

5.0
October 2024

Quick and effective daily

Pros

I can quickly accomplish what I need without wasting time. The built-in features are exactly what I require for my work.

Cons

I can't think of anything negative to say about it, this platform really delivers on all the features our team requires.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10