“Great for hiring”

Pros

I am really impressed with most of the features as I mainly use it for hiring and it makes reviewing candidates so simple!

Cons

The latest update changed the platform's design and I am not really a fan. The hiring section's reports could also use some improvements.

“simple to customize but very US-focused”

Pros

The setup and rollout to our team were hassle-free. From an admin view, it is simple to use and customize to our business requirements. Their support team is also usually available to help with customization or provide clear guidance if needed.

Cons

It is very US-focused so it might not work well for a small business based in the UK or EU. We spend a lot of time manually adding public holidays for our whole team and updating their PTO lists. A simple toggle to auto-populate this for everyone would be a huge time-saver. Also I wish there was an option to customize the colors to match our branding as the preset ones don't come close to our style.

“love how easy it is for everyone”

Pros

I love how easy it is to use, whether you are an admin or an employee. Everything is organized in one spot and simple to locate.

Cons

Well I wish it integrated better with Slack and there could be more customization options.

“Digital onboarding saved us time”

Pros

We used it for bringing new hires onboard. Having all the documents and forms digitalized saved us a lot of time compared to our old paper-based method.

Cons

I feel like it would be great if there were more customization choices when it comes to reports.

“Keeps all my info together”

Pros

I like being able to keep all my information together in one handy location.

Cons

Well I am not a fan of the new design. I also do not like that I cannot filter the calendar by time-off category anymore.

“great system but costly for nonprofits”

Pros

It's a simple, well-designed system that's easy to navigate

Cons

I feel like the cost is pretty high for a nonprofit organization.

“Basic tool and does not connect”

Pros

There is not anything special about this tool other than it is a simple, full-featured human resources platform

Cons

It did not integrate with many other products and the features were quite basic.

“Needs better internal transfer alerts”

Pros

It is very user-friendly and easy to explore as we didnt t need much training to find our way around. I also like that we can customize the reports to get exactly what we need.

Cons

The notification feature is not flexible enough. We get notifications for additions or terminations but nothing for internal transfers, so we have to notify other teams manually outside of BHR.

“beginner friendly however reports are slow”

Pros

BambooHR is fairly simple to use and it is really easy for me to look up a coworker's contact info or see who's new on the team. Overall the whole platform is incredibly user friendly.

Cons

Reporting can take a bit longer than we expected and sometimes it's quite time-consuming.

“love the simple navigation and reports”

Pros

I really like the navigation, reporting features and how simple everything is to use.

Cons

The two-factor authentication was missing that was recently added so now there is nothing that I dislike much.

“Automates onboarding, setup is tricky”

Pros

It automates the onboarding process with digitally signed offer letters and documents that stay accessible. We can also handle timecards, track upcoming time off and calculate working hours through Bamboo. The dashboard is also visually appealing and easy to manage, with seamless login across any operating system.

Cons

I feel like the integration process could use some improvements and should be easier to set up. There is also no custom info or tax-related work in the payroll. Navigating certain options can be tricky and sometimes unexpected.

“Puts everything together for our team”

Pros

We have everything consolidated into one system and our team really like it too.

Cons

If you are not reporting to anyone, let me tell you that you won't appear on the Org Chart.

“Easy navigation and responsive support”

Pros

I really appreciate how easy it is to get around the interface. The support team has been fantastic whenever I've needed help.

Cons

The lack of payroll proration was frustrating, though they've addressed this issue recently.

“Exceeded our highest expectations”

Pros

Honestly, I'm not sure where to begin and there's so much to love here. Our company tends to be pretty picky about platforms but this one has exceeded expectations. The onboarding and training process was incredibly helpful and everything is documented really well. It's super easy to use, which has been a lifesaver for our small two-person HR team. The automated onboarding feature is probably my favorite and it creates tasks automatically for whoever you want and makes it ridiculously easy to ensure employees complete all their required documentation. For a medium-sized organization like ours, this has been game-changing in getting people fully onboarded quickly and efficiently. I also love being able to bulk import data, update multiple staff profiles at once and create custom fields. Those custom fields can be pulled into reports too and honestly the report creation is the most user-friendly I've ever worked with. The customer service and sales teams are incredibly responsive as well.I could literally go on for hours about how much this platform has improved our workflow. Whenever we do find something that could be better, we share feedback and their development team is constantly rolling out new features and improvements. Really excited to see what they come up with next!

Cons

performance management module feels a bit limiting when it comes to how many questions you can include, which doesn't quite fit our company's needs even though it's still user-friendly. Another minor issue is that when employees submit retroactive PTO requests, the system doesn't automatically sync with payroll and if you manually add it later, it ends up deducting from their leave balance twice. This is pretty common across most HRIs platforms though, so it's not a huge deal. Honestly out of all the features available, these are really the only two areas where we've hit any snags.

“An almost perfect hr hub”

Pros

how user friendly and interactive this platform is for our team. The time off management feature works smoothly and helps us maintain accurate records without any issue. Having all employee information and files centralized in one location has been incredibly convenient for our HR operations. One feature I'm particularly fond of is the Company Links section. We've set it up as a hub where employees can easily access all our company resources, including external partner links like our 401k provider and insurance companies. The feedback from our staff has been overwhelmingly positive about this functionality. The customer support experience has been outstanding, every interaction I've had with their team has been friendly, knowledgeable and genuinely helpful. The system reliability is impressive too, with nearly perfect uptime. I can only recall one brief outage since we started using it and that lasted just a few minutes. I'd definitely recommend this solution to any organization looking for a comprehensive HR management system that actually delivers on its promises.

Cons

It has some standard fields where you can't customize the dropdown options which has been frustrating when we needed specific entries that weren't available. Also since over half our team is based in the UK, it would be really helpful to have support coverage during their business hours instead of just Us hours.

“Quick setup with ignored suggestions”

Pros

setting up this software was surprisingly easy and both our staff and management picked it up quickly. The feature set is impressive with plenty of room to grow as our needs change. Support gets the job done through chat and online channels, though getting someone on the phone can be challenging.

Cons

You're somewhat restricted by their available options. I've submitted several straightforward, logical requests for improvements but they seem to ignore them completely.

“simplified our time-off management”

Pros

Managing time-off requests has become so much simpler for our team. Staff can easily track their own vacation days and submit requests, while the approval process flows smoothly without any bottlenecks. It's really streamlined how we handle employee scheduling.

Cons

Wish the payroll feature could connect with QuickBooks so we could keep using our existing QB payroll setup and cut costs.

“Easy with clunky customization”

Pros

I use this system daily and what stands out most is how easy it feels throughout the entire employee lifecycle. The interface is clean and doesn't require much training. What really impressed me is the extensive integration options and they're not just available but actually easy to implement. Whenever I've had issues, customer support has been incredibly helpfull and professional in resolving them.

Cons

The customization options exist but aren't as user-friendly as I'd hoped. Also wish there was a better way to submit feature requests or suggest improvements to the development team.

“A simple and thrilling upgrade”

Pros

The transition from our old HRIs was simple thanks to an outstanding account rep who really knew their stuff and could troubleshoot any issues we ran into. Getting everything set up was surprisingly quick and the interface is so intuitive that our whole team picked it up right away. Everyone's thrilled with how much better this is compared to what we had before. I'm in there daily handling everything from recruiting and onboarding to performance reviews and benefits management.

Cons

main frustrations I have are pretty minor. First, you can't hold timesheets back until payroll closes which isn't a huge deal but does annoy my supervisors. The other issue is that we have an important approval step between interviewing and hiring that doesn't fit well into the system's workflow.

“User friendly with frustrating search”

Pros

What stands out is how easy everything is to use thanks to the amazing interface design. There's this natural flow that makes finding any feature or document feel almost automatic. Having worked with everything from small company systems to major enterprise platforms, this consistently outperforms them all.

Cons

Finding specific documents like 401(k) or medical insurance files can be frustrating. The search function exists but it doesn't always bring up the most relevant results when I'm looking for something particular.