Cody
Apparel & Fashion, 500+ employees
More than a year
“well set up with user-friendly interface”
Pros
There's a lot to like about it. The system was set up well from the start, and the interface is very user-friendly
Cons
Some tasks can be a bit tricky and there are occasional lags and freezes.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
7
Chaitanya
Computer Software, 500+ employees
More than a year
“Simple way to track profile information”
Pros
It is a simple way to keep track of all your profile information and store all your work-related documents in one spot.
Cons
Honestly I have not faced any issues so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nancy
Architecture & Planning, 500+ employees
Less than a year
“Stores everything in one place”
Pros
Everything about my hiring process is stored in one location and it is easy to navigate. I especially like how it tracks vacation and sick days showing what I have used, what's available and what I am accruing.
Cons
I feel like the interface could benefit from a more modern design and some tabs don't seem necessary.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
7
Lily
Marketing and Advertising, 51-100 employees
Less than a year
“perfect to monitor my progress”
Pros
With this tool it is simple to monitor my time off, goals and progress.
Cons
After I click on my time off, the request time off button disappears.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christin
Non-Profit Organization Management, 11-50 employees
More than a year
“User-friendly but training is a hassle”
Pros
It is very user-friendly as most tasks are broken down into clear, step-by-step processes.
Cons
Entering one-time training sessions is a bit of a hassle. A lot of our staff do their training independently and the process of adding different training names by going into Settings and then back to the employee profile is time-consuming.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Tai
E-Learning, 51-100 employees
More than a year
“Simple to use tool”
Pros
I feel like this tool was really simple to use. We can customize what pages and information your employees see and they can view and download documents easily.
Cons
It would have been great to have a bit more customization so we could make it feel more aligned with our company's branding and needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Rachel
Information Technology and Services, 1-10 employees
Less than a year
“Amazing tool but links are not clear”
Pros
The way data is stored and accessed is simple and logical. Requesting time off is easy too and it is helpful to see everyone elses requests visualized together.
Cons
The links to different sections of the software are not as simple or well thought out as I want them to be.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Christina
Hospital & Health Care, 51-100 employees
Less than a year
“easy to find what we need”
Pros
I really like how easy it is to find what you need in BambooHR.
Cons
It would be great if we could send documents for signatures to multiple people at once. Currently we have to print our evaluations and get ink signatures from everyone because it only supports a couple of signatures.
Rating Distribution
Ease of use
10
Value for money
5
Customer Support
5
Functionality
7
Xavier
Food & Beverages, 1-10 employees
Less than 6 months
“simplified our HR work”
Pros
This tool has really simplified our internal HR workflows. We have noticed it has helped us stay better connected with our team.
Cons
I have no complaints! The tool is amazing and really well-designed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alen
Marketing and Advertising, 51-100 employees
More than a year
“Great for tracking my time off”
Pros
I like being able to track and request time off and handle other similar tasks.
Cons
Honestly I have nothing negative to say. The product is well-organized and efficient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle C.
Mid-Market, 1-10 employees
“Transformed with customization limits”
Pros
This tool has really transformed how we handle HR tasks, everything from bringing new hires onboard to managing vacation requests runs so much smoother now. The customer support team deserves special mention too; they're responsive and always ready with solutions when we run into issues. It's become such a valuable part of our operations that we're looking forward to exploring even more ways it can enhance our HR workflows.
Cons
The customization options feel limited when it comes to reports, workflows and dashboards. I wish there was more flexibility to tailor things to our specific organizational needs. The performance management tools are decent but they could definitely be more robust. Better goal tracking, 360-degree feedback options and customizable review templates would make a huge difference.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Anonymous
Mid-Market, 11-50 employees
“Clean but pricey and complex”
Pros
I find the interface really clean and easy to use. Getting started was smooth with their streamlined setup process. Having all employee information in one central location makes everything so much more organized. The reporting features give me great insights for analysis. Plus, being able to access everything from my phone is incredibly convenient.
Cons
pricing can be high for smaller operations. Customization options are somewhat restricted which can be frustrating when you need specific workflows. Getting it to integrate smoothly with our existing systems took more effort than expected. There's definitely a learning curve and it took our team a few weeks to get comfortable with all the features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Keren R.
small-Business, 11-50 employees
“Quick and effective daily”
Pros
I can quickly accomplish what I need without wasting time. The built-in features are exactly what I require for my work.
Cons
I can't think of anything negative to say about it, this platform really delivers on all the features our team requires.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
samantha M.
Mid-Market, 1-10 employees
“Centralized with a tough transition”
Pros
how user-friendly the layout is for our team and the admin support tools are great. We implemented this as our first HRIs about 4 years ago and just moved our payroll and time tracking from ADP this year. Having everything centralized has been fantastic and we managed the mid-year payroll transition smoothly without any disruptions to employee pay or benefits.
Cons
We could have used more hands-on help during our payroll transition, while the tutorials were solid, having someone walk us through the conversion would've made things much simpler. Also really need better support for multi-state compliance stuff like policies, tax setup and all the different state-by-state payroll requirements.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Anonymous
small-Business, 11-50 employees
“An integrated hr command center”
Pros
Managing benefits and open enrollment is incredibly smooth, plus having payroll data integrated in one place makes everything so much more streamlined. It's become my go-to for handling all HR tasks without jumping between different systems.
Cons
setting up payments for K-1 partners is tricky since the system automatically generates W2s for any payroll transactions. There doesnt seem to be a way around this when we need to process quarterly guaranteed payments without tax withholding.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Paresh M.
Mid-Market, 11-50 employees
“Friendly tool with limited reports”
Pros
The navigation is really easy and finding what I need is simple too. The onboarding process was smooth and didn't take long to get up to speed.
Cons
Reporting features could definitely use some work and feel very limited compared to what I need for my daily tasks.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
7
amanda M.
Mid-Market, 1-10 employees
“An all-in-one solution”
Pros
I love how this covers all our HR needs in a single platform, recruiting, employee records, benefits management, training modules, certifications, plus the entire onboarding and offboarding process.
Cons
I wish you could add more than 5 people to workflows since we sometimes need additional approvers. Also, having employees included on every workflow can be awkward like during offboarding when they have to sign there own separation forms.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Kate F.
Mid-Market, 11-50 employees
“Accessible and constantly improving”
Pros
The team here is accessible and constantly working on improvements. Their support line is super helpful and gets back to you quickly.
Cons
I really can't think of anything negative to say about this, it's been fantastic for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa J.
Mid-Market, 1-10 employees
“simplified and centralized hiring”
Pros
Makes my hiring process so much simpler since everything's centralized in one spot.
Cons
Nothing comes to mind. this tool has been fabulous so far and I honestly can't think of any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid-Market, 11-50 employees
“A game-changer with dated looks”
Pros
Honestly, my favorite thing is that everything is just in one spot. It all works together so well. The Performance tool is a total game-changer for us and my whole team says it's super amazing and easy to use.
Cons
The interface feels pretty outdated and could really use a visual refresh. The overall design seems quite basic compared to other platforms I've used.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10