BambooHR Reviews

“Centralized with a tough transition

Pros

how user-friendly the layout is for our team and the admin support tools are great. We implemented this as our first HRIs about 4 years ago and just moved our payroll and time tracking from ADP this year. Having everything centralized has been fantastic and we managed the mid-year payroll transition smoothly without any disruptions to employee pay or benefits.

Cons

We could have used more hands-on help during our payroll transition, while the tutorials were solid, having someone walk us through the conversion would've made things much simpler. Also really need better support for multi-state compliance stuff like policies, tax setup and all the different state-by-state payroll requirements.

“An integrated hr command center

Pros

Managing benefits and open enrollment is incredibly smooth, plus having payroll data integrated in one place makes everything so much more streamlined. It's become my go-to for handling all HR tasks without jumping between different systems.

Cons

setting up payments for K-1 partners is tricky since the system automatically generates W2s for any payroll transactions. There doesnt seem to be a way around this when we need to process quarterly guaranteed payments without tax withholding.

“Friendly tool with limited reports

Pros

The navigation is really easy and finding what I need is simple too. The onboarding process was smooth and didn't take long to get up to speed.

Cons

Reporting features could definitely use some work and feel very limited compared to what I need for my daily tasks.

“An all-in-one solution

Pros

I love how this covers all our HR needs in a single platform, recruiting, employee records, benefits management, training modules, certifications, plus the entire onboarding and offboarding process.

Cons

I wish you could add more than 5 people to workflows since we sometimes need additional approvers. Also, having employees included on every workflow can be awkward like during offboarding when they have to sign there own separation forms.

“Accessible and constantly improving

Pros

The team here is accessible and constantly working on improvements. Their support line is super helpful and gets back to you quickly.

Cons

I really can't think of anything negative to say about this, it's been fantastic for me.

“simplified and centralized hiring

Pros

Makes my hiring process so much simpler since everything's centralized in one spot.

Cons

Nothing comes to mind. this tool has been fabulous so far and I honestly can't think of any complaints.

“A game-changer with dated looks

Pros

Honestly, my favorite thing is that everything is just in one spot. It all works together so well. The Performance tool is a total game-changer for us and my whole team says it's super amazing and easy to use.

Cons

The interface feels pretty outdated and could really use a visual refresh. The overall design seems quite basic compared to other platforms I've used.

“straightforward and handles everything

Pros

it's really straightforward to find my way around and honestly, it handles just about everything I need for my day-to-day tasks.

Cons

Can't think of anything major that bothers me about it.

“smooth with basic reporting

Pros

Onboarding new hires has become incredibly smooth and we can get team members up and running without any issue. The time tracking and PTO tools have really simplified our workflow, making approvals and time-off requests much easier to manage. Both our HR team and employees appreciate how easy everything is. Their customer support is fantastic, even through chat they're quick to respond and always helpful! Really appreciate having such an intuitive platform. Excited to see what new features they'll add down the road!

Cons

reporting features are basic to me and I wish they were more intuitive. When I need to do any advanced analytics, it just doesn't have the depth I'm looking for.

“Flexible and perfectly matched

Pros

The versatility here is fantastic and there are tons of different tools and functions that perfectly match our specific needs. Having everything centralized in one place makes my daily workflow so much smoother,and the interface is incredibly easy to use.

Cons

I wish certain answers in resume application questions could automatically disqualify candidates

“User-friendly with shallow reports

Pros

the interface is super user-friendly and I picked it up in no time. Training new folks on it is very simple and everyone can easily grab their documents and check their personal info. The time tracking is simple and approving leave requests is totally hassle-free.

Cons

The reporting functionality feels pretty shallow and I've found that customizing certain features can be frustrating since the options are quite limited.

“Improved our team management

Pros

It has really improved how I handle time off requests for my team and myself. It's also made our hiring process much smoother and more efficient.

Cons

only downside is that we didn't purchase this earlier, could have saved us countless hours much sooner.

“simple setup, limited reports

Pros

setting it up was simple and my team picked it up quickly without much training. The help docs are thorough and actually useful when you need to figure something out.

Cons

Reporting functionality is limited and there's not much room for customization when you need specific data views.

“Easy for core hr tasks

Pros

I find it really easy to handle time off requests, conduct performance reviews and manage employee documents with this platform.

Cons

Would love the option to use our own domain for the HR site rather than being stuck with the subdomain setup.

“sleek but pricey payroll

Pros

The payroll process has become completely stress-free since we started using this platform. What really stands out is how sleek the interface looks and it's as polished as it is functional. Our employee management capabilities have dramatically enhanced our company culture overall. I appreciate how customizable everything is, with tons of settings options that let you tailor different functions to match your specific business structure.

Cons

biggest downside I've run into is how they charge extra for pretty much any additional features you might want.

“Central hub for everything

Pros

All employee information stays in one central location that's always accessible. It's really easy to maintain transparency with staff about their employment history. They can check their info, documents, company announcements and policies whenever needed. As an admin, I love being able to handle the entire employee lifecycle from one spot, hiring through retirement, plus payroll and any special situations that come up.

Cons

Problem I've noticed is that it doesn't display who made specific changes to employee records, which can make tracking modifications a bit tricky.

“Easy visual vacation tracking

Pros

I can easily see and track my vacation days which has been a huge help for planning out my yearly schedule in a visual way that makes sense.

Cons

I haven't run into any big issues with it, though there's one thing that could be better. It doesn't have a way to track employee benefits usage, which would really help me keep tabs on when I've used mine and what's still available.

“smooth for daily work

Pros

Absolutely. This platform totally simplified my daily HR grind. Finding and entering info just feels natural now which is a huge relief. We've even been able to customize a bunch of stuff to fit exactly how our team works which is awesome and a major shoutout to their customer service team, they were very responsive during our setup and made the whole process way smoother.

Cons

The rollout felt pretty rushed and I wish we had more control over the timeline. Also, it's very Us-focused and would be great to have better customization options for Canadian dealerships.

“Everything in one place

Pros

I appreciate having all employee information stored digitally in one place rather than dealing with paper files. The customer service team really stands out and they're genuinely committed to providing excellent support. The interface is so friendly.

Cons

NO CONs. it handles everything my company needs pretty smoothly.

“Helpful but slow

Pros

What I find most useful is how it alerts me whenever there's a task that needs attention.

Cons

The data uploading process can be pretty frustrating and slow.