“straightforward and handles everything”

Pros

it's really straightforward to find my way around and honestly, it handles just about everything I need for my day-to-day tasks.

Cons

Can't think of anything major that bothers me about it.

“smooth with basic reporting”

Pros

Onboarding new hires has become incredibly smooth and we can get team members up and running without any issue. The time tracking and PTO tools have really simplified our workflow, making approvals and time-off requests much easier to manage. Both our HR team and employees appreciate how easy everything is. Their customer support is fantastic, even through chat they're quick to respond and always helpful! Really appreciate having such an intuitive platform. Excited to see what new features they'll add down the road!

Cons

reporting features are basic to me and I wish they were more intuitive. When I need to do any advanced analytics, it just doesn't have the depth I'm looking for.

“Flexible and perfectly matched”

Pros

The versatility here is fantastic and there are tons of different tools and functions that perfectly match our specific needs. Having everything centralized in one place makes my daily workflow so much smoother,and the interface is incredibly easy to use.

Cons

I wish certain answers in resume application questions could automatically disqualify candidates

“User-friendly with shallow reports”

Pros

the interface is super user-friendly and I picked it up in no time. Training new folks on it is very simple and everyone can easily grab their documents and check their personal info. The time tracking is simple and approving leave requests is totally hassle-free.

Cons

The reporting functionality feels pretty shallow and I've found that customizing certain features can be frustrating since the options are quite limited.

“Improved our team management”

Pros

It has really improved how I handle time off requests for my team and myself. It's also made our hiring process much smoother and more efficient.

Cons

only downside is that we didn't purchase this earlier, could have saved us countless hours much sooner.

“simple setup, limited reports”

Pros

setting it up was simple and my team picked it up quickly without much training. The help docs are thorough and actually useful when you need to figure something out.

Cons

Reporting functionality is limited and there's not much room for customization when you need specific data views.

“Easy for core hr tasks”

Pros

I find it really easy to handle time off requests, conduct performance reviews and manage employee documents with this platform.

Cons

Would love the option to use our own domain for the HR site rather than being stuck with the subdomain setup.

“sleek but pricey payroll”

Pros

The payroll process has become completely stress-free since we started using this platform. What really stands out is how sleek the interface looks and it's as polished as it is functional. Our employee management capabilities have dramatically enhanced our company culture overall. I appreciate how customizable everything is, with tons of settings options that let you tailor different functions to match your specific business structure.

Cons

biggest downside I've run into is how they charge extra for pretty much any additional features you might want.

“Central hub for everything”

Pros

All employee information stays in one central location that's always accessible. It's really easy to maintain transparency with staff about their employment history. They can check their info, documents, company announcements and policies whenever needed. As an admin, I love being able to handle the entire employee lifecycle from one spot, hiring through retirement, plus payroll and any special situations that come up.

Cons

Problem I've noticed is that it doesn't display who made specific changes to employee records, which can make tracking modifications a bit tricky.

“Easy visual vacation tracking”

Pros

I can easily see and track my vacation days which has been a huge help for planning out my yearly schedule in a visual way that makes sense.

Cons

I haven't run into any big issues with it, though there's one thing that could be better. It doesn't have a way to track employee benefits usage, which would really help me keep tabs on when I've used mine and what's still available.

“smooth for daily work”

Pros

Absolutely. This platform totally simplified my daily HR grind. Finding and entering info just feels natural now which is a huge relief. We've even been able to customize a bunch of stuff to fit exactly how our team works which is awesome and a major shoutout to their customer service team, they were very responsive during our setup and made the whole process way smoother.

Cons

The rollout felt pretty rushed and I wish we had more control over the timeline. Also, it's very Us-focused and would be great to have better customization options for Canadian dealerships.

“Everything in one place”

Pros

I appreciate having all employee information stored digitally in one place rather than dealing with paper files. The customer service team really stands out and they're genuinely committed to providing excellent support. The interface is so friendly.

Cons

NO CONs. it handles everything my company needs pretty smoothly.

“Helpful but slow”

Pros

What I find most useful is how it alerts me whenever there's a task that needs attention.

Cons

The data uploading process can be pretty frustrating and slow.

“Easy but not flexible”

Pros

Yeah it's easy to use. Everyone on my team gets it, admins and employees alike. No one gets confused.

Cons

It works best if your company fits their standard mold and there's not much room for customization. We've hit roadblocks mainly with benefits administration and generating reports for our payroll partners. Support is fantastic for everyday questions they probably get all the time. But when you discover a deeper system issue that needs developer attention, things slow way down. Sometimes it feels like they're dodging the real problem and don't want to invest time in meetings to hash things out. Getting actual phone or face-to-face contact is nearly impossible and there doesn't seem to be any manager you can escalate to.

“Great help, weak benefits”

Pros

Customer service is absolutely outstanding, I can reach a real person quickly whenever I need help and they really know their stuff. The HR community and webinars that come with it are also great resources.

Cons

only thing that's given us trouble is the benefits administration feature. We use Ease right now and just transfer everything over for payroll processing. I'm not really convinced the updates they've made are any better than what we already have with Ease and from what I hear, the carrier connection options are pretty limited.

“simple and helpful”

Pros

the interface is very easy to figure out. It just makes sense. It's streamlined our whole HR process from hiring new people to doing reviews and getting feedback. Finding your way around feels natural, so my whole team got comfortable with it really fast. I'd totally recommend this to any company that wants something easy to use that actually works.

Cons

Language in performance review emails feels too casual for our formal workplace environment since it's hard coded into the system.

“Good payroll, big problems”

Pros

Yeah, running payroll is pretty simple. It doesn't really give me any trouble.

Cons

I don't like how different support agents give varying answers, though they're all really nice people. The lack of multi-state employee support is frustrating and pretty much every other HRIs system handles this better. Setting up standards and policy rules is way too complicated and I think the platform is lagging behind in this area.

“fun and easy tool”

Pros

The personality really shines through with fun email notifications and little touches that make HR tasks feel less corporate. Its very easy to use, I'm still discovering new features but everything feels natural to use. The transition from our old system was surprisingly smooth, which was a huge relief. I use it for timesheets, time-off requests, document uploads and love being able to search the employee directory to find colleagues I haven't met yet. Personal information updates are now just a simple click instead of the complicated process we had before. The mobile app is super convenient for checking things when I'm away from my desk. Two-factor authentication gives me confidence about security and the whole platform feels personalized rather than generic.

Cons

I really can't think of anything that hasn't been helpful honestly, my main thought was "wow, why didn't we make this switch earlier?!" It's been that good.

“simple for the team”

Pros

This system is easy to use. My team can quickly log their hours and check their time off without any confusion. Everything is right where you expect it to be.

Cons

so far, I haven't encountered anything I'd want to change or that bothers me about it.

“Great solution but limited”

Pros

Employee website is great. It's easy to request time off and update your information. This saves everyone time because employees can handle their own tasks without asking for help. Also the support team is very helpful if you need them.

Cons

Customization options for some reports and workflows are restrictive. Integration with other systems can be tricky and doesn't always go smoothly. Plus, the analytics capabilities are somewhat basic and I often find myself needing extra tools or having to work around limitations manually.