“Shows our company structure well”

Pros

to be honest this tool does a great job displaying our company's structure at every level making it easy to see job titles, managers and reporting lines. This is especially helpful when you are new and trying to understand how everything fits together.

Cons

It is a bit restrictive in terms of what we can view.

“ideal and easy to use for all our staff”

Pros

It is very user-friendly and our staff finds it easy to work with.

Cons

Nothing really stands out as a con for me.

“works well but setup takes time”

Pros

The interface works well for time tracking, time-off requests and general HR tasks.

Cons

It takes quite a bit of time to set up properly especially for more complex organizations.

“Smooth all-in-one system”

Pros

Everything is smoothly combined into one system from onboarding to performance reviews, offboarding, hiring and reporting are all accessible in a single place which I like the most.

Cons

At first it was customized to the US market and some features just did not align with our needs. Also some important elements for our market were missing but now it's all sorted.

“Simple but not very flexible”

Pros

It's a simple, easy-to-use tool with excellent data organization. The hiring and onboarding features are standouts for streamlining those processes.

Cons

The simplicity comes with a downside: limited flexibility. You must often adapt to the system's rigid setup, which can force you into a specific task flow that isn't always ideal.

“Keeps all HR info together”

Pros

BambooHR keeps all employee HR information in one convenient location. The system also provides flexible access levels for trainers, supervisors, managers and IT support.

Cons

We had to create a custom section for employee notes. It works fine but I am not sure why this feature is not included in the software by default. I mean it is essentially just a simple table with a notes field. And I hope they do not keep adding features a la carte just to raise the price and make more money off loyal customers.

“Easy to use even without training”

Pros

The platform is pretty simple to use. I had no prior experience with this tool before joining my current company but even without formal training, I found my way around all its features easily. I have even set up benefits programs, created rules, enrolled employees and generated reports without any difficulty.

Cons

While it might not be as visually appealing as some other systems, I must say the functionality is much better and easier to navigate compared to other alternatives.

“simple but setup takes a while”

Pros

it is very simple and user-friendly, with processes that are very easy to follow.

Cons

one thing I noticed is that it takes some time to configure everything and set up user roles properly.

“efficient and clean tool”

Pros

this software is very easy to use and simple to get started with which I like the most. Also sending documents for signatures, posting job openings and other tasks are simple to handle.

Cons

Adding payroll features is extremely costly. I'd love to move more of our business over to this platform but I just cannot justify the implementation fee.

“User-friendly and visually clear”

Pros

The interface is user-friendly and visually clear. Plus it is easy for HR staff to upload information and make updates while employees have appropriately limited access to screens and data.

Cons

Changing the way the flow chart is organized is not easy.

“easy to use but needs more flexibility”

Pros

I like how easy it is to implement and the range of features available, all while being user-friendly.

Cons

The limited customization options should definitely be addressed.

“A perfect lightweight platform”

Pros

It's really simple to use, which is great. It's the perfect lightweight platform for a small business that just needs the basic HR essentials

Cons

To be honest I do not have any issues with the software at all.

“makes my HR job much easier”

Pros

As an HR professional, BambooHR makes my job easier with its intuitive platform. It handles employee databases, time-off management and automated approval workflows smoothly and efficiently.

Cons

The mobile app feels a bit different and it does not have all the features we were expecting. So I would not recommend it for recruitment purposes.

“Thoughtfully designed for all needs”

Pros

Personally, i feel like this tool is thoughtfully designed and user friendly. Also it is easy to navigate and offers solutions for all our HR needs.

Cons

I do not have any complaints with this application. It has been very useful and enjoyable to use.

“packed with a lot of useful features”

Pros

We absolutely love this platform. It is simple for both administrators and users and packed with useful features.

Cons

There are certain features we wish were available but honestly, it is not a big deal.

“Incredibly simple and runs smooth”

Pros

Setup and daily use are incredibly simple. Also it runs smoothly and efficiently exactly as promised to us and the interface is very user-friendly.

Cons

I cannot find anything wrong with it. The system has worked perfectly for us and I am extremely happy with the results.

“saves time but has bugs”

Pros

The ability for employees to request time off, view signed documents and track their leave history along with pending requests has been fantastic. Our onboarding process time has been reduced by more than half thanks to these features.

Cons

We keep getting the same notification about pending time off requests multiple times, even after we've already approved them and it's pretty annoying.

“Handy but login is a hassle”

Pros

I can easily request time off and see when my coworkers are out. It also shows upcoming birthdays and lets me keep track of my training progress.

Cons

I find the two-step authentication pretty inconvenient since it sends codes to my work phone and I don't always carry it with me.

“Great support but missing key tools”

Pros

The customer service here is absolutely fantastic whenever I call, I'm only waiting around 5 minutes and everyone is super friendly. Navigation couldn't be simpler either. Finding what I need is simple and when I'm unsure about something, a quick call always gets me sorted out.

Cons

The offboarding process has some real gaps, you can't assign different tasks based on whether someone's leaving voluntarily or getting terminated which seems like a pretty basic feature. Also, tracking signature requests is a pain since there's no central view of what you've sent out. You have to dig through Files and then Reports just to see the status of signatures you've requested which feels unnecessarily complicated.

“quick access and smart connections”

Pros

I've been using this for quite a while now and really appreciate how accessible it is. Being web-based is great, plus there's a mobile app I can download to my phone. Our company relies on it for all employee information - departments, org charts, important links, company details and celebrations like birthdays and work anniversaries. What I love most though is the integration with Reachdesk which is very helpful since I use that frequently. I can just type in a colleague's name and all the other details get filled in automatically.

Cons

UI could use some visual updates but aside from that I'm satisfied with how everything works.