“Best for my daily tasks”

Pros

I can quickly handle vacation requests and manage other daily tasks without any issue.

Cons

Nothing comes to mind, everything works like it should.

“A lifesaver for our remote team”

Pros

I discovered this platform when searching for a way to consolidate all our HR tasks and documents. Previously our small organization relied on multiple spreadsheets, making everything unnecessarily time-consuming. Transitioning from 100% in-person to fully remote across the U.s. meant we needed something reliable and user-friendly for employee data, hiring, onboarding, offboarding and recruiting. During my research this solution stood out as the clear winner. It met all our requirements while aligning perfectly with our culture. The team never pressured us to sign up, they focused on understanding our needs and demonstrating how their product could help. I honestly can't imagine managing HR without it now. The platform has freed up so much time, letting me focus on strategic areas like HR strategy, organizational culture and employee development that were previously competing for attention. Our employees love how easy it is to use especially the self-service features for managing personal information. We've added Payroll and upgraded to the Pro Package with Total Rewards, Employee Community and Performance Management. The reporting feature has been amazing - generating reports on turnover, eNPs results, time off and payroll data is very easy. Customer service is absolutely top notch! I always feel heard and helped without feeling like I'm bothering anyone. Everyone responds quickly and is incredibly helpful. Looking ahead, I'm confident this will remain integral to our operations, making even the smallest tasks easier. I appreciate how they're always open to feedback and consistently roll out improvements. Every product update email excites me because it means another enhancement that makes my job easier and positively impacts our entire organization!

Cons

setup process for signature documents can be pretty frustrating and some text fields in the job posting feature aren't as interactive as they could be. These quirks are annoying to work with, though I wouldn't call them deal-breakers. Still a huge step up from our old system where we were constantly juggling spreadsheets and documents, uploading, downloading, then uploading again!

“Great but has pricey extras”

Pros

Really user-friendly and easy to use. I appreciate how it keeps everything centralized in one spot, including payroll functions. The integration with other programs works smoothly too.

Cons

some features are missing or come with expensive add-on costs. The biggest headache for us is handling upfront annual HsA payments and there's no option for this, so it shows up on every paycheck and we have to remember to manually remove it each time. We'd also love better contractor payment options since we work with hundreds who have different rates for different projects. They recently added this feature but it's costly when your dealing with that many contractors monthly.

“The easiest system i've used”

Pros

I find it easy compared to other HRIs systems I've used throughout my career. The organization is spot-on and going through different features feels natural and simple.

Cons

Nothing to complain about so far, everything's been working well for me.

“Has everything but costs extra”

Pros

I appreciate having everything centralized from hiring and benefits to payroll, it's all right there when I need it. The customer service team has been solid and I've found the learning centers and resources genuinely helpful. What stands out most are the Employee Wellbeing modules which make it much easier to support our team and ensure everyone gets the attention they deserve.

Cons

I wish the pricing was bundled instead of charging separately for every feature.

“My smooth and organized hub”

Pros

how well-organized everything is and having all the tools and information centralized in one spot makes my workflow so much smoother.

Cons

sometimes there are bugs and glitches but they get fixed quickly.

“Easy and keeps me on track”

Pros

I find it really easy to use and the notification system keeps me on top of pending tasks without me having to constantly check.

Cons

I can't really think of anything bad to say about it.

“Friendly and connects smoothly”

Pros

The interface is friendly, I can find exactly what I need without any hassle. Reporting features work really well and the best part is how smoothly it connects with our other systems.

Cons

Would love to see a calendar view for tracking employee time off instead of just having everything in lists and reports and makes it harder to visualize scheduling conflicts.

“Great hiring”

Pros

hiring workflow is fantastic and everything flows smoothly from initial contact through interviews to final hiring decisions. I love how you can easily use between different tabs to track each candidate's progress. The payroll integration works really well too. We rely on this platform constantly for our daily operations.

Cons

It doesn't let you rehire someone who worked for us before but left for whatever reason. You have to wait until training begins before you can send the contract again, which is inconvenient.

“Good features, slow support now”

Pros

ui is interactive and doesn't require much training to get started. There's an impressive range of features that cover most of what we need for daily operations. The reporting functionality works well and gives us the data we need to make informed decisions.

Cons

Customer support through chat has become pretty useless and now everything goes through a lengthy email process that takes forever. They restructured their pricing packages, which means we're suddenly cut off from product updates and new features unless we shell out more cash. The benefits integration is really limited with carriers, so we're stuck using a third-party solution for our benefits administration anyway.

“Easy for everyone to use”

Pros

It is really user-friendly whether you're an employee, manager or admin. Live chat support responds quickly and actually helps solve problems. I appreciate how simple it is to handle reporting and make master changes for things like job titles and salary updates, especially when doing those big end-of-year uploads.

Cons

Reporting can be inconsistent at times. Time-off management features feel somewhat limited in scope. The ATs and performance modules still need refinement since they're more like add-ons rather than fully integrated components. Unfortunately, there's no Canadian payroll support available.

“Good leave and team bonding”

Pros

The interface is clean and makes requesting time off a breeze. I can quickly check my PTO balance whenever I need to and there's this great feature that helps introduce new team members. Plus, seeing everyone's birthdays is a nice touch that helps build connections.

Cons

Not much room for adding notes when clocking in and out.

“simple lookup, messy hiring view”

Pros

I find this platform really easy to use and tracking down candidate or employee details is easy too.

Cons

The visual layout makes tracking candidate progress somewhat confusing. There's no automatic email feature for candidate rejections, which means I have to send those manually. I'd really appreciate having automated screening questions that can filter out unqualified applicants upfront. It would also be helpful to have a split-screen view where I can see the resume and take notes simultaneously instead of switching back and forth between tabs.

“My complete people management hub”

Pros

I really appreciate having all my HR processes consolidated - from bringing new people on board through their entire employment lifecycle until they eventually leave the company.

Cons

Can't target training assignments to individual team members which is frustrating when you need customized learning paths.

“simple but no past entries”

Pros

Really easy to use and perfect for storing all our employee data. Support team is always there when you need them and fixes problems fast. It's become part of our daily routine.

Cons

It would really help me if I could backdate entries. Right now, the system doesn't let me do that for some things which can be a problem when I need to record something from a past date.

“Quick uploads, long wait times”

Pros

The upload system is really smooth and getting photos uploaded is also very easy. I appreciate how they handle company announcements through the platform. The portal itself is pretty easy to use.

Cons

Loading times can be frustratingly slow, especially when trying to save modifications. There's also this annoying issue where dates automatically shift on their own whenever I make amendments to records.

“A welcome replacement”

Pros

interface is intuitive and the features are really effective with great layouts. Yes, there's some initial setup work required for certain functions but once you get through that, it streamlines so many daily tasks. After dealing with a bulky large payroll provider, this feels like a breath of fresh air! Whenever I've run into those last-minute payroll hiccups, the support team has always responded quickly and resolved everything and my previous solution would take days to get back to me, if they ever did. I always reccommend it to anyone I know who's still stuck with another provider!

Cons

I find it strange that we're responsible for updating our own tax rates and similar settings. Every other payroll provider I've used handles this automatically, so I really expected that level of service here too.

“Handy but mobile version lacks”

Pros

I'm able to keep tabs on my team's time-off requests and manage everything in one place.

Cons

Its good but I'm missing out on some functionality that's available in the web version a feels like I'm getting a watered-down experience.

“Perfect sync, unclear deadlines”

Pros

The employee data is centralized beautifully, integration with our other systems works smoothly and I've had nothing but excellent experiences with their customer support team.

Cons

The soft deadlines for performance reviews have made things a bit more complicated for me and affected my overall experience.

“Great support, task mix-up”

Pros

I appreciate how it automatically generates onboarding packets and handles social verification plus reminder notifications. Their customer support team is excellent and gets back to you fast.

Cons

One thing that bothers me is it doesn't automatically assign tasks to whoever originally created the packet.