BambooHR Reviews

“Easy for everyone to use”

Pros

It is really user-friendly whether you're an employee, manager or admin. Live chat support responds quickly and actually helps solve problems. I appreciate how simple it is to handle reporting and make master changes for things like job titles and salary updates, especially when doing those big end-of-year uploads.

Cons

Reporting can be inconsistent at times. Time-off management features feel somewhat limited in scope. The ATs and performance modules still need refinement since they're more like add-ons rather than fully integrated components. Unfortunately, there's no Canadian payroll support available.

“Good leave and team bonding”

Pros

The interface is clean and makes requesting time off a breeze. I can quickly check my PTO balance whenever I need to and there's this great feature that helps introduce new team members. Plus, seeing everyone's birthdays is a nice touch that helps build connections.

Cons

Not much room for adding notes when clocking in and out.

“simple lookup, messy hiring view”

Pros

I find this platform really easy to use and tracking down candidate or employee details is easy too.

Cons

The visual layout makes tracking candidate progress somewhat confusing. There's no automatic email feature for candidate rejections, which means I have to send those manually. I'd really appreciate having automated screening questions that can filter out unqualified applicants upfront. It would also be helpful to have a split-screen view where I can see the resume and take notes simultaneously instead of switching back and forth between tabs.

“My complete people management hub”

Pros

I really appreciate having all my HR processes consolidated - from bringing new people on board through their entire employment lifecycle until they eventually leave the company.

Cons

Can't target training assignments to individual team members which is frustrating when you need customized learning paths.

“simple but no past entries”

Pros

Really easy to use and perfect for storing all our employee data. Support team is always there when you need them and fixes problems fast. It's become part of our daily routine.

Cons

It would really help me if I could backdate entries. Right now, the system doesn't let me do that for some things which can be a problem when I need to record something from a past date.

“Quick uploads, long wait times”

Pros

The upload system is really smooth and getting photos uploaded is also very easy. I appreciate how they handle company announcements through the platform. The portal itself is pretty easy to use.

Cons

Loading times can be frustratingly slow, especially when trying to save modifications. There's also this annoying issue where dates automatically shift on their own whenever I make amendments to records.

“A welcome replacement”

Pros

interface is intuitive and the features are really effective with great layouts. Yes, there's some initial setup work required for certain functions but once you get through that, it streamlines so many daily tasks. After dealing with a bulky large payroll provider, this feels like a breath of fresh air! Whenever I've run into those last-minute payroll hiccups, the support team has always responded quickly and resolved everything and my previous solution would take days to get back to me, if they ever did. I always reccommend it to anyone I know who's still stuck with another provider!

Cons

I find it strange that we're responsible for updating our own tax rates and similar settings. Every other payroll provider I've used handles this automatically, so I really expected that level of service here too.

“Handy but mobile version lacks”

Pros

I'm able to keep tabs on my team's time-off requests and manage everything in one place.

Cons

Its good but I'm missing out on some functionality that's available in the web version a feels like I'm getting a watered-down experience.

“Perfect sync, unclear deadlines”

Pros

The employee data is centralized beautifully, integration with our other systems works smoothly and I've had nothing but excellent experiences with their customer support team.

Cons

The soft deadlines for performance reviews have made things a bit more complicated for me and affected my overall experience.

“Great support, task mix-up”

Pros

I appreciate how it automatically generates onboarding packets and handles social verification plus reminder notifications. Their customer support team is excellent and gets back to you fast.

Cons

One thing that bothers me is it doesn't automatically assign tasks to whoever originally created the packet.

“Our neat everything together place”

Pros

I really like having everything HR and payroll-related in one place. The interface is simple enough that everyone on our team can use it without issues.

Cons

It has room for improvement in certain areas, though I appreciate that the development team is constantly working on updates and enhancements.

“mixed bag of efficiency and limits”

Pros

The clean layout makes everything easy to use and I can find what I need without any hassle. What really stands out is how practical this tool is and it genuinely streamlines HR tasks and makes employee management much more efficient. The interactive design saves me tons of time on administrative work which really boosts my productivity throughout the day.

Cons

The ATs functionality feels limited compared to other options out there. Customization is really restricted and I've struggled with integrating it with our other tools. If you have complex HR requirements, this might not be the best fit.

“simple but the editing is unclear”

Pros

Creating employee profiles is very simple and I can monitor everything from a single dashboard without jumping between different screens.

Cons

sometimes I run into confusion when trying to edit details and the editing process can feel a bit unclear at times

“Well-organized and insightful”

Pros

Easy to access all the information I need. Everything is well organized with excellent charts and trend analysis that really help me understand the data.

Cons

I can't think of anything right now, though I'm sure there are features I haven't discovered yet.

“Great support, flawed performance tools”

Pros

Customer support responds quickly and really tries to help solve any problems we run into. The interface is friendly and doesn't require much of training.

Cons

The performance tracking capabilities just don't work for what I need them to do.

“Worth it, especially for small businesses”

Pros

Organizing multi-faceted processes, like new hire onboarding, are now simple tasks for me with this tool. It helps me easily track and execute tasks.

Cons

Some of the add-on features did not meet my expectations. For instance, the performance management add-on had a rigid interface that only allowed feedback to be sent to the employee's manager, which was limiting.

“Bamboo makes life easier”

Pros

BambooHR keeps evolving and improving its products and services! Their ATS, time tracking, document management, onboarding/offboarding, reporting and more make my job easier and more efficient.

Cons

I wish BambooHR included a messaging feature so that HR would not have to share direct phone numbers with applicants and employees.

“Great HR software”

Pros

It is really an excellent tool for accessing all employee benefits data.

Cons

Logging in occasionally feels a bit too complex, I do not know for what reason.

“Big Fan of BambooHR”

Pros

I absolutely love the simple format. I use it as my HR brain, which allows me to move away from countless spreadsheets. Everything I need is quickly available at my fingertips and my employees love it too. The app simplifies everything for them, which allows easy access to information and self-service. I am just thrilled with it.

Cons

A few features could be more user-friendly for inputting our data. Since we manage a church, we have some unique payroll requirements that are manageable but not as easy as they could be.

“Complete HR platform”

Pros

I can easily submit requests and keep track of all HR-related company information. It is a user-friendly tool that I can access and work from anywhere. The UI is pleasant to use and manage, and I like how it handles onboarding document uploads and tracking.

Cons

BambooHR needs to enhance features and improve clarity, especially in areas like leave management.