Total 455 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars47%
4
Stars42%
3
Stars8%
2
Stars1%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Anonymous
small Business, 11-50 employees
“My complete people management hub
Pros
I really appreciate having all my HR processes consolidated - from bringing new people on board through their entire employment lifecycle until they eventually leave the company.
Cons
Can't target training assignments to individual team members which is frustrating when you need customized learning paths.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Elizabeth B.
small Business, 1-10 employees
“simple but no past entries
Pros
Really easy to use and perfect for storing all our employee data. Support team is always there when you need them and fixes problems fast. It's become part of our daily routine.
Cons
It would really help me if I could backdate entries. Right now, the system doesn't let me do that for some things which can be a problem when I need to record something from a past date.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Charle X.
small Business, 11-50 employees
“Quick uploads, long wait times
Pros
The upload system is really smooth and getting photos uploaded is also very easy. I appreciate how they handle company announcements through the platform. The portal itself is pretty easy to use.
Cons
Loading times can be frustratingly slow, especially when trying to save modifications. There's also this annoying issue where dates automatically shift on their own whenever I make amendments to records.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Matthew P.
small Business, 500+ employees
“A welcome replacement
Pros
interface is intuitive and the features are really effective with great layouts. Yes, there's some initial setup work required for certain functions but once you get through that, it streamlines so many daily tasks. After dealing with a bulky large payroll provider, this feels like a breath of fresh air! Whenever I've run into those last-minute payroll hiccups, the support team has always responded quickly and resolved everything and my previous solution would take days to get back to me, if they ever did. I always reccommend it to anyone I know who's still stuck with another provider!
Cons
I find it strange that we're responsible for updating our own tax rates and similar settings. Every other payroll provider I've used handles this automatically, so I really expected that level of service here too.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
small Business, 500+ employees
“Handy but mobile version lacks
Pros
I'm able to keep tabs on my team's time-off requests and manage everything in one place.
Cons
Its good but I'm missing out on some functionality that's available in the web version a feels like I'm getting a watered-down experience.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Anonymous
small Business, 11-50 employees
“Perfect sync, unclear deadlines
Pros
The employee data is centralized beautifully, integration with our other systems works smoothly and I've had nothing but excellent experiences with their customer support team.
Cons
The soft deadlines for performance reviews have made things a bit more complicated for me and affected my overall experience.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Melissa T.
small Business, 500+ employees
“Great support, task mix-up
Pros
I appreciate how it automatically generates onboarding packets and handles social verification plus reminder notifications. Their customer support team is excellent and gets back to you fast.
Cons
One thing that bothers me is it doesn't automatically assign tasks to whoever originally created the packet.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Dana B.
small Business, 500+ employees
“Our neat everything together place
Pros
I really like having everything HR and payroll-related in one place. The interface is simple enough that everyone on our team can use it without issues.
Cons
It has room for improvement in certain areas, though I appreciate that the development team is constantly working on updates and enhancements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mateus B.
small Business, 500+ employees
“mixed bag of efficiency and limits
Pros
The clean layout makes everything easy to use and I can find what I need without any hassle. What really stands out is how practical this tool is and it genuinely streamlines HR tasks and makes employee management much more efficient. The interactive design saves me tons of time on administrative work which really boosts my productivity throughout the day.
Cons
The ATs functionality feels limited compared to other options out there. Customization is really restricted and I've struggled with integrating it with our other tools. If you have complex HR requirements, this might not be the best fit.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
6
Prince a.
small Business, 500+ employees
“simple but the editing is unclear
Pros
Creating employee profiles is very simple and I can monitor everything from a single dashboard without jumping between different screens.
Cons
sometimes I run into confusion when trying to edit details and the editing process can feel a bit unclear at times
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Peter s.
small Business, 500+ employees
“Well-organized and insightful
Pros
Easy to access all the information I need. Everything is well organized with excellent charts and trend analysis that really help me understand the data.
Cons
I can't think of anything right now, though I'm sure there are features I haven't discovered yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
small Business, 500+ employees
“Great support, flawed performance tools
Pros
Customer support responds quickly and really tries to help solve any problems we run into. The interface is friendly and doesn't require much of training.
Cons
The performance tracking capabilities just don't work for what I need them to do.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
6
Renee
Computer & Network Security, 11-50 employees
More than a year
“Worth it, especially for small businesses
Pros
Organizing multi-faceted processes, like new hire onboarding, are now simple tasks for me with this tool. It helps me easily track and execute tasks.
Cons
Some of the add-on features did not meet my expectations. For instance, the performance management add-on had a rigid interface that only allowed feedback to be sent to the employee's manager, which was limiting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“Bamboo makes life easier
Pros
BambooHR keeps evolving and improving its products and services! Their ATS, time tracking, document management, onboarding/offboarding, reporting and more make my job easier and more efficient.
Cons
I wish BambooHR included a messaging feature so that HR would not have to share direct phone numbers with applicants and employees.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennifer
Automotive, 11-50 employees
Less than a year
“Great HR software
Pros
It is really an excellent tool for accessing all employee benefits data.
Cons
Logging in occasionally feels a bit too complex, I do not know for what reason.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Lia
Non-Profit Organization Management, 11-50 employees
Less than a year
“Big Fan of BambooHR
Pros
I absolutely love the simple format. I use it as my HR brain, which allows me to move away from countless spreadsheets. Everything I need is quickly available at my fingertips and my employees love it too. The app simplifies everything for them, which allows easy access to information and self-service. I am just thrilled with it.
Cons
A few features could be more user-friendly for inputting our data. Since we manage a church, we have some unique payroll requirements that are manageable but not as easy as they could be.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Asif
Information Technology and Services, 500+ employees
Less than a year
“Complete HR platform
Pros
I can easily submit requests and keep track of all HR-related company information. It is a user-friendly tool that I can access and work from anywhere. The UI is pleasant to use and manage, and I like how it handles onboarding document uploads and tracking.
Cons
BambooHR needs to enhance features and improve clarity, especially in areas like leave management.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
6
Tamazouzt
Telecommunications, 51-100 employees
Less than a year
“BambooHR review by Tama
Pros
It is user-friendly and has helped me collaborate with my colleagues better.
Cons
Based on my past experience, there is not enough information available about some colleagues.
Rating Distribution
Ease of use
10
Value for money
5
Customer Support
7
Functionality
9
Gian
Education Management, 51-100 employees
Less than a year
“BambooHR Review
Pros
Time tracking and other tasks are pretty simple and easy to record and monitor with this tool.
Cons
It does not offer customization for my company and its specific authority.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
5
Functionality
7
Shelby
Telecommunications, 51-100 employees
More than a year
“Super easy and convenient!
Pros
Navigating this app is very very easy. I also like that everything is conveniently located within BambooHR which makes it simple to access and refer back to.
Cons
At times, the system does take a bit longer to load.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10