Total 520 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

49%

4

Stars

41%

3

Stars

8%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

DB

Dana B.

small Business, 500+ employees

5.0
August 2024

Our neat everything together place

Pros

I really like having everything HR and payroll-related in one place. The interface is simple enough that everyone on our team can use it without issues.

Cons

It has room for improvement in certain areas, though I appreciate that the development team is constantly working on updates and enhancements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MB

Mateus B.

small Business, 500+ employees

3.0
August 2024

mixed bag of efficiency and limits

Pros

The clean layout makes everything easy to use and I can find what I need without any hassle. What really stands out is how practical this tool is and it genuinely streamlines HR tasks and makes employee management much more efficient. The interactive design saves me tons of time on administrative work which really boosts my productivity throughout the day.

Cons

The ATs functionality feels limited compared to other options out there. Customization is really restricted and I've struggled with integrating it with our other tools. If you have complex HR requirements, this might not be the best fit.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

6

PA

Prince a.

small Business, 500+ employees

5.0
August 2024

simple but the editing is unclear

Pros

Creating employee profiles is very simple and I can monitor everything from a single dashboard without jumping between different screens.

Cons

sometimes I run into confusion when trying to edit details and the editing process can feel a bit unclear at times

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

PS

Peter s.

small Business, 500+ employees

5.0
August 2024

Well-organized and insightful

Pros

Easy to access all the information I need. Everything is well organized with excellent charts and trend analysis that really help me understand the data.

Cons

I can't think of anything right now, though I'm sure there are features I haven't discovered yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

small Business, 500+ employees

3.0
August 2024

Great support, flawed performance tools

Pros

Customer support responds quickly and really tries to help solve any problems we run into. The interface is friendly and doesn't require much of training.

Cons

The performance tracking capabilities just don't work for what I need them to do.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

6

R

Renee

IT, 11-50 employees

More than a year

5.0
August 2024

Worth it, especially for small businesses

Pros

Organizing multi-faceted processes, like new hire onboarding, are now simple tasks for me with this tool. It helps me easily track and execute tasks.

Cons

Some of the add-on features did not meet my expectations. For instance, the performance management add-on had a rigid interface that only allowed feedback to be sent to the employee's manager, which was limiting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

More than a year

5.0
August 2024

Bamboo makes life easier

Pros

BambooHR keeps evolving and improving its products and services! Their ATS, time tracking, document management, onboarding/offboarding, reporting and more make my job easier and more efficient.

Cons

I wish BambooHR included a messaging feature so that HR would not have to share direct phone numbers with applicants and employees.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jennifer

Auto Dealership, Automation, 11-50 employees

Less than a year

5.0
August 2024

Great HR software

Pros

It is really an excellent tool for accessing all employee benefits data.

Cons

Logging in occasionally feels a bit too complex, I do not know for what reason.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

L

Lia

Nonprofits, 11-50 employees

Less than a year

5.0
August 2024

Big Fan of BambooHR

Pros

I absolutely love the simple format. I use it as my HR brain, which allows me to move away from countless spreadsheets. Everything I need is quickly available at my fingertips and my employees love it too. The app simplifies everything for them, which allows easy access to information and self-service. I am just thrilled with it.

Cons

A few features could be more user-friendly for inputting our data. Since we manage a church, we have some unique payroll requirements that are manageable but not as easy as they could be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Asif

IT, 500+ employees

Less than a year

5.0
August 2024

Complete HR platform

Pros

I can easily submit requests and keep track of all HR-related company information. It is a user-friendly tool that I can access and work from anywhere. The UI is pleasant to use and manage, and I like how it handles onboarding document uploads and tracking.

Cons

BambooHR needs to enhance features and improve clarity, especially in areas like leave management.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

6

T

Tamazouzt

Customer Service, Small Business, 51-100 employees

Less than a year

4.0
August 2024

BambooHR review by Tama

Pros

It is user-friendly and has helped me collaborate with my colleagues better.

Cons

Based on my past experience, there is not enough information available about some colleagues.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

7

Functionality

9

G

Gian

Education, E-Learning, 51-100 employees

Less than a year

4.0
August 2024

BambooHR Review

Pros

Time tracking and other tasks are pretty simple and easy to record and monitor with this tool.

Cons

It does not offer customization for my company and its specific authority.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

5

Functionality

7

S

Shelby

Customer Service, Small Business, 51-100 employees

More than a year

5.0
August 2024

Super easy and convenient!

Pros

Navigating this app is very very easy. I also like that everything is conveniently located within BambooHR which makes it simple to access and refer back to.

Cons

At times, the system does take a bit longer to load.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than a year

4.0
August 2024

Great experience BambooHR

Pros

I always pay close attention to my customers' needs and I love how the software helps me in that matter as it comes with fantastic features. It helps me find support documents for nearly everything I need to know. The electronic signatures for HR documents are very handy. The recruitment module works well and the onboarding process is much smoother without the need to print and handwrite each form.

Cons

I found limitations in integrating custom fields and tables into onboard filters such as onboarding, training, presentations and benefits. BambooHR seems to require integration with other accounting services.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

O

Onur

IT, 1-10 employees

Less than a year

5.0
August 2024

BambooHR Review

Pros

The UI of BambooHR very impressive and well-organized. We actively use it to manage our HR operations.

Cons

BambooHR could benefit from additional features to improve its functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

M

Milomir

Social Media, Advertising, Marketing, 51-100 employees

More than a year

4.0
August 2024

Useful tool but could be improved

Pros

It simplifies all our HR-related processes. Whether it is job information, documents, salary, or various requests, I can access everything with just a few clicks. The same applies to my employer as they have all my information readily available.

Cons

The overall design somewhat dull and I would appreciate having the option to exchange messages with HR and other coworkers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

W

Wesley

Education, E-Learning, 11-50 employees

Less than a year

5.0
August 2024

Elevate your standards with BambooHR because it never fails.

Pros

Its functionality and reliability make it our top choice. BambooHR enhances the employee experience. I use it to manage my workflows and data solutions. It boasts superb features and a well-designed dashboard that is easy to navigate.

Cons

It has never let us down. We really like having it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mohamed

Custom Product, Customer Service, 51-100 employees

Less than 6 months

5.0
August 2024

Bamboo hr review

Pros

It is user-friendly and I can always find the information exactly where its supposed to be.

Cons

The interface seems a bit outdated and does not work well on older iPhones.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A

Amanda

Healthcare, 101-500 employees

Less than a year

5.0
August 2024

No complaints at all

Pros

Its easy to use even for beginners. I can easily view time and scheduling, and I like the clear chain of command thats listed.

Cons

I have not encountered any issues so far. So I do not have any complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MD

Melissa Daniela

Higher Education, 500+ employees

More than a year

5.0
August 2024

My Experience Using BambooHR as HR Solution

Pros

BambooHR has been very useful for my HR matters. It is easy to use and understand and it offers far more than just an HR solution thanks to its extensive features.

Cons

I do not have any issues to report since BambooHR has consistently delivered.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9