“HR Friendly, but has room for improvement”

Pros

BambooHR includes features not found in other software, such as posting and viewing announcements. It's been an excellent tool for our HR team to share updates and benefits information in a convenient, accessible place.

Cons

The People directory is a bit challenging to filter and use. While I can search by name or department, the results do not sort by title. For instance, searching for Customer Success Manager yields no results, which seems unhelpful and not very intuitive when looking for a specific person.

“Nearly perfect but needs scheduling”

Pros

I really appreciate how comprehensive this platform is for organizing our HR needs. The interface is incredibly user-friendly and interactive, making it simple for everyone on our team to use. The support team has been fantastic throughout setup and whenever we've had questions and they respond quickly with detailed, helpful answers. What impressed me most is how clean and efficient the design is. There's barely any learning curve and we were up and running in no time!

Cons

The scheduling system isn't built-in, which would be really helpful to have integrated. Our org chart setup sometimes causes problems with customizing user access levels internally. I'd really like to see more flexibility in how we can structure the org chart to better differentiate roles. Our team's schedule runs on unusual start/end dates, plus we offer unlimited PTO but pay overtime, so having more customizable payroll options would be fantastic.

“Great for small business, limited for hiring”

Pros

The organization features work really well for our small business and everything very simple to use.

Cons

Can't post jobs that are just for internal use and the job posting features feel restricted for what we need on our site.

“Payroll made simple with a small tweak needed”

Pros

Payroll and HR features work really well for my business needs. Customer service is super helpful whenever I have questions about changes or updates. Uploading employee hours is simple and I can make quick adjustments when needed. Overall I'm really satisfied with how everything functions.

Cons

It would be helpful if there was a notes field in the extra pay section so I could track what each non-taxable reimbursement was for or add GL codes to distinguish between different reimbursements more easily.

“secure but frustrating reports”

Pros

I really appreciate how this keeps all our employee records locked down and secure. No more dealing with those bulky filing cabinets everywhere and now our staff can easily check their salary details and benefits whenever they need to. Getting everything set up was surprisingly quick and fast.

Cons

The main issue I have is not being able to get proper report headers. When I run a report for a specific date range, it only shows when I generated the report instead of the actual time period the data covers. Pretty frustrating and seems like something that should be simple to fix.

“smoother HR with unclear metrics”

Pros

how well it handles tracking employee performance metrics and managing vacation requests, makes HR tasks so much smoother.

Cons

Hard to see important metrics and reporting isn't simple for staff to track their KPIs.

“A solid foundation but integration lags”

Pros

BambooHR gives employees plenty of self-service options and the management reporting is really comprehensive. I appreciate how it handles employee records and keeps all the information organized in one place.

Cons

Integration with Intuit products and other ERP systems isn't there out of the box, which can be frustrating when your trying to connect everything together.

“Powerful features, inflexible workflows”

Pros

What I appreciate most are two key features:The employee self-service portal is fantastic, staff can update their own information, submit time-off requests and check benefits without constantly bugging HR. This really cuts down on administrative work and gives employees control over their data. The automated onboarding and offboarding processes are huge time savers. New hires get customizable checklists, welcome emails and automated task assignments for a smooth start. When someone leaves, automated notifications, task tracking and exit surveys make transitions much more manageable. These features have been real game-changers for our workflow!

Cons

The approval workflows don't offer enough customization for our complex hierarchy and the default settings just aren't flexible enough to handle our unusual approval processes. The vacation accrual system is pretty restrictive especially for countries with unique rules. In Croatia, employees accrue prorated days for the first six months then get the full amount but this tool doesn't support those specific configurations which is a real problem for organizations like ours.

“simple and packed but scales poorly”

Pros

The interface is incredibly simple whether you're managing things as an admin or just using it day-to-day. It's packed with fantastic features that work perfectly for small to medium-sized businesses.

Cons

scalability really holds it back when your business starts expanding. The modules feel pretty basic and there's not much room to add new features or functionality as your needs grow over there.

“Promising start, needs more time”

Pros

I find it very useful and the analytics features are fantastic for tracking performance.

Cons

I haven't been using it long enough to find any real issues yet.

“Easy to learn, room to grow”

Pros

It didn't take long at all to learn how to use the system. I felt comfortable with it very quickly and finding my way around the menus and screens feels natural and easy. I never have to stop and wonder where to click next.

Cons

ATs functionality and performance review section could use some work to be more effective.

“My go to tool for daily tasks”

Pros

I find this really easy for handling our everyday HR tasks. We can manage everything HR-related and the leave management system is such a nice bonus and it's simple but really effective for everyone in our organization. The slack integration for leave requests is a huge win too. Whenever we've had issues or questions, the support team has been amazing at getting back to us quickly and sorting things out.

Cons

main annoyance is how the 2FA timeout works. Since we're logging in several times throughout the day, getting kicked out after about 20 minutes means having to go through the whole 2FA process again each time. Would be much better if it only required one 2FA verification per day instead of every single login.

“Connects colleagues but dated interface”

Pros

I like how it helps me stay connected with my coworkers and collaborate better throughout the day.

Cons

The interface is dated and doesn't really draw you in to keep using it.

“Engagement booster, customization challenger”

Pros

The app is incredibly user-friendly for my team. It's boosted employee engagement significantly and made self-service options much more accessible. Information flows better throughout the organization and my employees genuinely enjoy using the platform. It's done wonders for keeping everyone connected across the company.

Cons

Building custom functionality for our construction-specific needs takes considerable effort and the service limitations can make things less simple than we'd like.

“Clear instructions, search could improve”

Pros

Very user friednly software and the on-screen instructions make everything clear and easy to follow.

Cons

sometimes I struggle to locate uploaded documents quickly and the search functionality could be more interactive.

“streamlined and interactive platform”

Pros

We've been using this platform for a while now and it's really streamlined our HR workflows, everything feels much more efficient and interactive. The customer support team is approachable and responds quickly whenever we need help. I'd definitely recommend it to any organization wanting to upgrade their HR operations with something that's both powerful and easy to use.

Cons

Creating reports is very tricky when you're new to it and there's definitely a learning curve to figure out how everything gets generated and what info you actually need. Sometimes we can't find reports for specific timeframes like when we needed salary data for May 2020, it just wasn't there. Maybe the dev team is working on this stuff. Also being based in Germany means we cant use any of the payroll features which is frustrating since we're missing out on those components entirely.

“Centralized, easy and refreshingly genuine”

Pros

Everything gets centralized in one spot, employee data, recruiting, PTO, payroll! The interface is incredibly easywhether I'm on my desktop or mobile device. The sales experience was genuinely refreshing too. Support responded quickly to all our questions and our sales rep felt authentic rather than pushy, which made the whole process much more enjoyable.

Cons

I wish there was a way to customize the time off approval process, but that option doesn't exist.

“User friendly but payroll promises broken”

Pros

The interface is really user-friendly and I love the fun quotes and statements they include. It handles so many different HR tasks really well.

Cons

BambooHR doesn't handle Guaranteed Payments for business owners who get K1s instead of W2s during tax season. We were told before setup that it supported this but after dealing with inconsistent tax withholdings and spending months trying to fix everything, we had to pull our owner from their payroll system entirely. This came back on me since I made that call. The payroll team kept acting like they knew exactly what a Guaranteed Payment was but clearly they didn't, though maybe they do now. The platform still can't handle this payment type.

“User-friendly with automation needs”

Pros

I find this to be among the most user-friendly HRIs and ATs platforms out there. The automation features work smoothly with simple integration, making it accessible for users at any skill level.

Cons

I wish the applicant tracking features were stronger, things like interview scorecards, hiding feedback until everyone submits theirs and better email functionality could really use some work.

“simple team calendar, room to grow”

Pros

I can quickly check the calendar to see when my team members are taking vacation days or find other staff information.

Cons

Time management features could use some work and I'm curious to see how well the bamboo system actually performs in practice but so far it feels like there's room for improvement.