Total 520 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

49%

4

Stars

41%

3

Stars

8%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Mid-Market, 1-10 employees

5.0
July 2024

Effortless job reposting, clunky updates

Pros

One of my favorite features is how easily I can repost job ads. It's so simple and fast. Once I confirm it, the software handles the rest, sending the listing out to all the major online job markets automatically. It completely eliminates what used to be a very repetitive and tedious chore.

Cons

It's a bit cumbersome when I need to send updated offer letters to staff like when someone gets a raise or their role changes, the process could be more streamlined.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mid-Market, 11-50 employees

5.0
July 2024

smooth start but scheduling costs extra

Pros

Getting started is a smooth experience because the design is so user-friendly and easy to get the hang of. You're well-supported at every step: the online knowledge base has detailed answers for almost any task, and the friendly support team is just a message away for any extra help you might need. It really feels like they've got you covered.

Cons

One thing that bothers me is there's no scheduling system for shift workers in the pro package. You have to integrate with separate scheduling software to make it work.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mid-Market, 1-10 employees

4.0
July 2024

smooth workflow with integration needs

Pros

The workflow feels really smooth and handles daily tasks excellently.

Cons

Making payroll integration more smooth would be helpful and there are some feature limitations that could be expanded.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

small-Business, 11-50 employees

5.0
July 2024

Interactive and clear from day one

Pros

From the very first use, the interface makes a great impression with its clear and simple design. Moving between different sections feels interactive and you never have to waste time searching or guessing how to perform a task. It's built in a way that just makes sense.

Cons

I Wish there was a calendar feature for the time off section.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Mid-Market, 1-10 employees

4.0
July 2024

Effortless time tracking, sometimes slow

Pros

I can easily monitor my hours and track vacation days, sick leave and other time off without any effort.

Cons

sometimes it gets laggy and takes forever to connect when I'm trying to punch in or out.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

AA

ariana a.

small-Business, 11-50 employees

5.0
July 2024

solved every issue we had

Pros

super easy to integrate and exactly what we needed for our team. This tool solved every staffing and time-off issue we were dealing with.

Cons

I honestly can't think of anything negative to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 11-50 employees

4.0
July 2024

Excellent tool, occasional confusion

Pros

Overall it's been an excellent tool that's always accessible whether I'm using Chrome on W11 or my Android device. Really appreciate how it displays the staff hierarchy and makes everything so much clearer. The monthly pricing feels reasonable for what we get and I think Bamboo delivers good value for that cost.

Cons

I don't use this daily, which makes it confusing when I need to find specific functions like vacation requests. The company-wide vacation report was particularly challenging and those day bars weren't easy at first and took some getting used to.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

9

RV

Ryan V.

Mid-Market, 1-10 employees

4.0
July 2024

User friendly but feature light

Pros

BambooHR is really user friendly. The interface flows really well and everything feels so simple.

Cons

It lacks some fundamental features you'd expect from any decent HR platform.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

7

A

Anonymous

Mid-Market, 11-50 employees

3.0
July 2024

simple layout, occasional glitches

Pros

The simple layout makes it really easy to use between different sections. Whether I'm browsing through potential candidates or checking current employee files, everything is organized in one convenient location that's easy to find.

Cons

sometimes it glitches and won't let me finish what I'm trying to do, which can be really frustrating when you're in the middle of something important.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

KS

Katie s.

Mid-Market, 1-10 employees

5.0
July 2024

game-changer for our small team

Pros

I've found this to be the most helpful HRIs system for our small HR team. The automation features have been a game-changer, tasks that used to eat up hours of my week now run themselves which has been a huge relief. The training resources and support team make everything easy to learn and implement. What really impressed me is how smoothly it integrates with our other systems and data flows seamlessly between platforms. As someone who uses this daily, I genuinely appreciate how much easier it's made my job.

Cons

only downside is that we haven't signed up for all the add-on options yet. They've created such a comprehensive product that really keeps the end user in mind.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SH

stefanie H.

Mid-Market, 11-50 employees

5.0
July 2024

The apple of HR software

Pros

our team didn't need any training to use the self-service portal. Everyone appreciates being able to handle everything from applications and onboarding to PTO requests and updating their tax info or direct deposit details all in one place. I'd describe it as the Apple equivalent of HR software, sleek and simple. We recently migrated our payroll here and the process was seamless. Communication was transparent, expectations were clear and we had zero hiccups during the transition. Our first payroll run and subsequent ones have been flawless. We're planning to add the benefits module soon too. What I value most is there customer support, multiple contact options are available but the chat feature is fantastic for getting instant help from a rep.

Cons

I honestly can't think of anything negative to say about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

small-Business, 11-50 employees

5.0
July 2024

Interactive and easy, support scarce

Pros

The interface is really interactive and makes everything so easy to use. Time tracking couldn't be easier and I'm impressed with how well it handles data management. The reporting features are incredibly simple to work with and no complicated setup required.

Cons

support team is rarely available when you need them.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

7

Functionality

10

RO

Rose-collet O.

small-Business, 1-10 employees

4.0
July 2024

All-in-one convenience, needs mobility

Pros

I appreciate being able to handle everything in one place, from managing my dependents' details to requesting overtime pay. It's convenient having all these features together.

Cons

Not having a mobile version is a big limitation for me. When I'm away from my desk, I'm completely cut off from getting any work done in the system.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mid-Market, 11-50 employees

4.0
July 2024

Well-organized, could enhance tracking

Pros

I like how much information is readily accessible and the projected time off balances are particularly useful. Everything is well-organized and easy to use, making it simple to find what I need quickly.

Cons

I wish there was a way to clock out for lunch that displays how long the break has been running. It would also be helpful to see a daily running total of hours worked right on the home page.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

EG

Emily G.

Mid-Market, 1-10 employees

4.0
July 2024

simple daily tasks, poor history

Pros

Makes daily tasks simple for both admins and regular users with its clean, interactive design.

Cons

It's difficult for me to see the history of a report. I want to easily check past information but navigating to it is complicated.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mid-Market, 11-50 employees

5.0
July 2024

Tracks everything in one place

Pros

I love how I can keep track of holidays, overtime and time off all in one place. The document upload feature is super handy and having quick access to my team advisers' contact info makes communication so much easier.

Cons

No cons from my side, everything functions as expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lucas

Small Business, 11-50 employees

Less than 6 months

1.0
July 2024

Worst HRIS experience

Pros

I have had a negative experience as they misled me during the sales process.

Cons

Its not the best for performance management, despite claims of being the best HRIS solution.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

N

Nilam

Public Sector, 51-100 employees

Less than a year

5.0
July 2024

Great HR system

Pros

Implementing and using BambooHR has been a hassle free task. It is easy to roll out and navigate and the help guides are very user-friendly.

Cons

It could benefit from more basic features. I had to request additions like notice periods.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M

Mujeezah

Small Business, 11-50 employees

More than a year

5.0
July 2024

So Happy with BambooHR

Pros

The onboarding features are very intuitive. We can easily see when someone is out of the office, track new hires, welcome them, and post announcements across the company. BambooHR is superb for all these functions and more!

Cons

More customization options for signature documents and performance review templates would be very helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jose

Nonprofits, 51-100 employees

More than a year

4.0
July 2024

BambooHR Partnertships

Pros

I love that BambooHR functions as a versatile HR management system that is very easy to integrate. Its onboarding features work like a database which makes our hiring process much simpler.

Cons

Its essential to have a trained team and ensure ongoing training because those unfamiliar with the basics might disrupt the setup. It can get complicated.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8