Total 455 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

47%

4

Stars

42%

3

Stars

8%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Mid-Market, 11-50 employees

4.0
July 2024

Well-organized, could enhance tracking

Pros

I like how much information is readily accessible and the projected time off balances are particularly useful. Everything is well-organized and easy to use, making it simple to find what I need quickly.

Cons

I wish there was a way to clock out for lunch that displays how long the break has been running. It would also be helpful to see a daily running total of hours worked right on the home page.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

EG

Emily G.

Mid-Market, 1-10 employees

4.0
July 2024

simple daily tasks, poor history

Pros

Makes daily tasks simple for both admins and regular users with its clean, interactive design.

Cons

It's difficult for me to see the history of a report. I want to easily check past information but navigating to it is complicated.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mid-Market, 11-50 employees

5.0
July 2024

Tracks everything in one place

Pros

I love how I can keep track of holidays, overtime and time off all in one place. The document upload feature is super handy and having quick access to my team advisers' contact info makes communication so much easier.

Cons

No cons from my side, everything functions as expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lucas

Farming, 11-50 employees

Less than 6 months

1.0
July 2024

Worst HRIS experience

Pros

I have had a negative experience as they misled me during the sales process.

Cons

Its not the best for performance management, despite claims of being the best HRIS solution.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

N

Nilam

Public Relations and Communications, 51-100 employees

Less than a year

5.0
July 2024

Great HR system

Pros

Implementing and using BambooHR has been a hassle free task. It is easy to roll out and navigate and the help guides are very user-friendly.

Cons

It could benefit from more basic features. I had to request additions like notice periods.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M

Mujeezah

Leisure Travel & Tourism, 11-50 employees

More than a year

5.0
July 2024

So Happy with BambooHR

Pros

The onboarding features are very intuitive. We can easily see when someone is out of the office, track new hires, welcome them, and post announcements across the company. BambooHR is superb for all these functions and more!

Cons

More customization options for signature documents and performance review templates would be very helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jose

Non-Profit Organization Management, 51-100 employees

More than a year

4.0
July 2024

BambooHR Partnertships

Pros

I love that BambooHR functions as a versatile HR management system that is very easy to integrate. Its onboarding features work like a database which makes our hiring process much simpler.

Cons

Its essential to have a trained team and ensure ongoing training because those unfamiliar with the basics might disrupt the setup. It can get complicated.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

Ramanjee

Automotive, 500+ employees

More than a year

5.0
July 2024

Applicant tracking system

Pros

It is great for keeping track of employees, managing onboarding and signing documents.

Cons

I had an issue with overtime status, but otherwise it seems okay.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

R

Robin

Consumer Services, 11-50 employees

Less than a year

5.0
July 2024

Ease of Use

Pros

Easy it is to add new employees and send them their new hire packages to complete before their first day.

Cons

Didn't find anything I dislike about BambooHR so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Aaron

Transportation/Trucking/Railroad, 51-100 employees

More than a year

5.0
July 2024

Best in the game and most affordable for all the options.

Pros

The user platform is simple and outperforms the competition.

Cons

The reporting feature could use improvement especially in payroll.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jessy

Financial Services, 51-100 employees

More than a year

4.0
July 2024

Great place to store important employee data for global workforce

Pros

As an HR Director at a global firm, I can easily access employee data, including salary history, annual evaluations and vacation records.

Cons

I have always struggled to get my managers to use it as much as I did like.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

L

Lydia

Electrical/Electronic Manufacturing, 500+ employees

Less than 6 months

4.0
July 2024

BambooHR Initial Thoughts

Pros

Only been using BambooHR for a few months, but I find it very user-friendly as compared to other systems I have used. The ATS, onboarding and employee file features work well for us.

Cons

I do not see any major issues with this tool. My only observation is that this system might be better suited for smaller companies.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

H

hasini

Computer Software, 500+ employees

Less than 6 months

4.0
July 2024

Good solution for this price

Pros

I have used features like clock-in/clock-out, timesheet management, leave management, workflow approvals and communication tools. We also receive company announcements and news through this system. I submit my leave requests here, and my managers review and approve them.

Cons

There are limitations when it comes to integrating with other tools.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

W

Wendy

Primary/Secondary Education, 101-500 employees

More than a year

4.0
July 2024

User friendly HRIS

Pros

I experience it as an easy to use solution and simple to set up additional sections and tables.

Cons

I cannot generate reports for files like certifications or training. The reports only include dates, and each file has to be searched individually. For example, pulling multiple certificates of sexual harassment training for audit purposes is cumbersome.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

6

Z

Zachary

Law Practice, 51-100 employees

Less than 6 months

5.0
July 2024

Bamboo Review

Pros

The app is really good and I can easily locate documents.

Cons

But a bit difficult to locate my salary information. I also wish it included all our benefit options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

Samuel

Retail, 1-10 employees

Less than a year

5.0
July 2024

BambooHR has been a Game-Changer

Pros

BambooHR allows me to generate all kinds of useful reports and analytics which makes it feel like I have a personal data assistant right at my fingertips.

Cons

The mobile app could use some improvements since it does not offer all the features available on the desktop version.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

C

Christopher

Facilities Services, 51-100 employees

Less than a year

5.0
July 2024

Review from Christopher Heller

Pros

It is great to work with and easy to understand.

Cons

There is nothing major to complain about. It is a great tool if needed and easy to use!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jelena

Semiconductors, 500+ employees

Less than a year

4.0
July 2024

Review for Bamboo

Pros

The design of BambooHR is intuitive, featuring a clean, easy-to-navigate interface that is accessible even for those who are not tech-savvy. The platforms simplicity reduces the learning curve, helping HR professionals quickly become proficient.

Cons

Its performance management tools are somewhat basic and not as advanced as those in specialized performance management systems. Also, BambooHR lacks built-in payroll processing and relies on integrations with third-party systems, which can complicate payroll management.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alex

Financial Services, 11-50 employees

Less than a year

4.0
July 2024

Streamlined and User-Friendly HR Management with BambooHR

Pros

The interface is easy to navigate which makes it simple for both HR professionals and employees to use. BambooHR centralizes all employee information in one place, so managing and accessing important data become a simplest task.

Cons

The cost might be an issue for small businesses or startups because BambooHR tends to be relatively expensive compared to other HR solutions. Additionally, the ability to add custom fields is limited which restricts the flexibility to capture specific employee information.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

D

Dan

Human Resources, 11-50 employees

Less than a year

4.0
July 2024

Great system

Pros

With BambooHR it is seamless to submit PTO requests, track time and keep an eye on my teams activities.

Cons

There are very few downsides but integration with Outlook would have been a helpful feature.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10