stefanie H.
Mid-Market, 11-50 employees
“The apple of HR software”
Pros
our team didn't need any training to use the self-service portal. Everyone appreciates being able to handle everything from applications and onboarding to PTO requests and updating their tax info or direct deposit details all in one place. I'd describe it as the Apple equivalent of HR software, sleek and simple. We recently migrated our payroll here and the process was seamless. Communication was transparent, expectations were clear and we had zero hiccups during the transition. Our first payroll run and subsequent ones have been flawless. We're planning to add the benefits module soon too. What I value most is there customer support, multiple contact options are available but the chat feature is fantastic for getting instant help from a rep.
Cons
I honestly can't think of anything negative to say about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
small-Business, 11-50 employees
“Interactive and easy, support scarce”
Pros
The interface is really interactive and makes everything so easy to use. Time tracking couldn't be easier and I'm impressed with how well it handles data management. The reporting features are incredibly simple to work with and no complicated setup required.
Cons
support team is rarely available when you need them.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
7
Functionality
10
Rose-collet O.
small-Business, 1-10 employees
“All-in-one convenience, needs mobility”
Pros
I appreciate being able to handle everything in one place, from managing my dependents' details to requesting overtime pay. It's convenient having all these features together.
Cons
Not having a mobile version is a big limitation for me. When I'm away from my desk, I'm completely cut off from getting any work done in the system.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Mid-Market, 11-50 employees
“Well-organized, could enhance tracking”
Pros
I like how much information is readily accessible and the projected time off balances are particularly useful. Everything is well-organized and easy to use, making it simple to find what I need quickly.
Cons
I wish there was a way to clock out for lunch that displays how long the break has been running. It would also be helpful to see a daily running total of hours worked right on the home page.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Emily G.
Mid-Market, 1-10 employees
“simple daily tasks, poor history”
Pros
Makes daily tasks simple for both admins and regular users with its clean, interactive design.
Cons
It's difficult for me to see the history of a report. I want to easily check past information but navigating to it is complicated.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Mid-Market, 11-50 employees
“Tracks everything in one place”
Pros
I love how I can keep track of holidays, overtime and time off all in one place. The document upload feature is super handy and having quick access to my team advisers' contact info makes communication so much easier.
Cons
No cons from my side, everything functions as expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lucas
Small Business, 11-50 employees
Less than 6 months
“Worst HRIS experience”
Pros
I have had a negative experience as they misled me during the sales process.
Cons
Its not the best for performance management, despite claims of being the best HRIS solution.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Nilam
Public Sector, 51-100 employees
Less than a year
“Great HR system”
Pros
Implementing and using BambooHR has been a hassle free task. It is easy to roll out and navigate and the help guides are very user-friendly.
Cons
It could benefit from more basic features. I had to request additions like notice periods.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mujeezah
Small Business, 11-50 employees
More than a year
“So Happy with BambooHR”
Pros
The onboarding features are very intuitive. We can easily see when someone is out of the office, track new hires, welcome them, and post announcements across the company. BambooHR is superb for all these functions and more!
Cons
More customization options for signature documents and performance review templates would be very helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jose
Nonprofits, 51-100 employees
More than a year
“BambooHR Partnertships”
Pros
I love that BambooHR functions as a versatile HR management system that is very easy to integrate. Its onboarding features work like a database which makes our hiring process much simpler.
Cons
Its essential to have a trained team and ensure ongoing training because those unfamiliar with the basics might disrupt the setup. It can get complicated.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ramanjee
Auto Dealership, Automation, 500+ employees
More than a year
“Applicant tracking system”
Pros
It is great for keeping track of employees, managing onboarding and signing documents.
Cons
I had an issue with overtime status, but otherwise it seems okay.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Robin
Custom Product, Customer Service, 11-50 employees
Less than a year
“Ease of Use”
Pros
Easy it is to add new employees and send them their new hire packages to complete before their first day.
Cons
Didn't find anything I dislike about BambooHR so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aaron
Small Business, 51-100 employees
More than a year
“Best in the game and most affordable for all the options.”
Pros
The user platform is simple and outperforms the competition.
Cons
The reporting feature could use improvement especially in payroll.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessy
Finance, 51-100 employees
More than a year
“Great place to store important employee data for global workforce”
Pros
As an HR Director at a global firm, I can easily access employee data, including salary history, annual evaluations and vacation records.
Cons
I have always struggled to get my managers to use it as much as I did like.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Lydia
Electricity, Manufacturing, 500+ employees
Less than 6 months
“BambooHR Initial Thoughts”
Pros
Only been using BambooHR for a few months, but I find it very user-friendly as compared to other systems I have used. The ATS, onboarding and employee file features work well for us.
Cons
I do not see any major issues with this tool. My only observation is that this system might be better suited for smaller companies.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
hasini
IT, 500+ employees
Less than 6 months
“Good solution for this price”
Pros
I have used features like clock-in/clock-out, timesheet management, leave management, workflow approvals and communication tools. We also receive company announcements and news through this system. I submit my leave requests here, and my managers review and approve them.
Cons
There are limitations when it comes to integrating with other tools.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Wendy
Education, E-Learning, 101-500 employees
More than a year
“User friendly HRIS”
Pros
I experience it as an easy to use solution and simple to set up additional sections and tables.
Cons
I cannot generate reports for files like certifications or training. The reports only include dates, and each file has to be searched individually. For example, pulling multiple certificates of sexual harassment training for audit purposes is cumbersome.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
6
Zachary
Legal, 51-100 employees
Less than 6 months
“Bamboo Review”
Pros
The app is really good and I can easily locate documents.
Cons
But a bit difficult to locate my salary information. I also wish it included all our benefit options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Samuel
Retail, 1-10 employees
Less than a year
“BambooHR has been a Game-Changer”
Pros
BambooHR allows me to generate all kinds of useful reports and analytics which makes it feel like I have a personal data assistant right at my fingertips.
Cons
The mobile app could use some improvements since it does not offer all the features available on the desktop version.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Christopher
Customer Service, Small Business, 51-100 employees
Less than a year
“Review from Christopher Heller”
Pros
It is great to work with and easy to understand.
Cons
There is nothing major to complain about. It is a great tool if needed and easy to use!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10