Total 458 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

47%

4

Stars

42%

3

Stars

8%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

SH

stefanie H.

Mid-Market, 11-50 employees

5.0
July 2024

The apple of HR software

Pros

our team didn't need any training to use the self-service portal. Everyone appreciates being able to handle everything from applications and onboarding to PTO requests and updating their tax info or direct deposit details all in one place. I'd describe it as the Apple equivalent of HR software, sleek and simple. We recently migrated our payroll here and the process was seamless. Communication was transparent, expectations were clear and we had zero hiccups during the transition. Our first payroll run and subsequent ones have been flawless. We're planning to add the benefits module soon too. What I value most is there customer support, multiple contact options are available but the chat feature is fantastic for getting instant help from a rep.

Cons

I honestly can't think of anything negative to say about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

small-Business, 11-50 employees

5.0
July 2024

Interactive and easy, support scarce

Pros

The interface is really interactive and makes everything so easy to use. Time tracking couldn't be easier and I'm impressed with how well it handles data management. The reporting features are incredibly simple to work with and no complicated setup required.

Cons

support team is rarely available when you need them.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

7

Functionality

10

RO

Rose-collet O.

small-Business, 1-10 employees

4.0
July 2024

All-in-one convenience, needs mobility

Pros

I appreciate being able to handle everything in one place, from managing my dependents' details to requesting overtime pay. It's convenient having all these features together.

Cons

Not having a mobile version is a big limitation for me. When I'm away from my desk, I'm completely cut off from getting any work done in the system.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mid-Market, 11-50 employees

4.0
July 2024

Well-organized, could enhance tracking

Pros

I like how much information is readily accessible and the projected time off balances are particularly useful. Everything is well-organized and easy to use, making it simple to find what I need quickly.

Cons

I wish there was a way to clock out for lunch that displays how long the break has been running. It would also be helpful to see a daily running total of hours worked right on the home page.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

EG

Emily G.

Mid-Market, 1-10 employees

4.0
July 2024

simple daily tasks, poor history

Pros

Makes daily tasks simple for both admins and regular users with its clean, interactive design.

Cons

It's difficult for me to see the history of a report. I want to easily check past information but navigating to it is complicated.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mid-Market, 11-50 employees

5.0
July 2024

Tracks everything in one place

Pros

I love how I can keep track of holidays, overtime and time off all in one place. The document upload feature is super handy and having quick access to my team advisers' contact info makes communication so much easier.

Cons

No cons from my side, everything functions as expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lucas

Small Business, 11-50 employees

Less than 6 months

1.0
July 2024

Worst HRIS experience

Pros

I have had a negative experience as they misled me during the sales process.

Cons

Its not the best for performance management, despite claims of being the best HRIS solution.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

N

Nilam

Public Sector, 51-100 employees

Less than a year

5.0
July 2024

Great HR system

Pros

Implementing and using BambooHR has been a hassle free task. It is easy to roll out and navigate and the help guides are very user-friendly.

Cons

It could benefit from more basic features. I had to request additions like notice periods.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M

Mujeezah

Small Business, 11-50 employees

More than a year

5.0
July 2024

So Happy with BambooHR

Pros

The onboarding features are very intuitive. We can easily see when someone is out of the office, track new hires, welcome them, and post announcements across the company. BambooHR is superb for all these functions and more!

Cons

More customization options for signature documents and performance review templates would be very helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jose

Nonprofits, 51-100 employees

More than a year

4.0
July 2024

BambooHR Partnertships

Pros

I love that BambooHR functions as a versatile HR management system that is very easy to integrate. Its onboarding features work like a database which makes our hiring process much simpler.

Cons

Its essential to have a trained team and ensure ongoing training because those unfamiliar with the basics might disrupt the setup. It can get complicated.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

Ramanjee

Auto Dealership, Automation, 500+ employees

More than a year

5.0
July 2024

Applicant tracking system

Pros

It is great for keeping track of employees, managing onboarding and signing documents.

Cons

I had an issue with overtime status, but otherwise it seems okay.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

R

Robin

Custom Product, Customer Service, 11-50 employees

Less than a year

5.0
July 2024

Ease of Use

Pros

Easy it is to add new employees and send them their new hire packages to complete before their first day.

Cons

Didn't find anything I dislike about BambooHR so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Aaron

Small Business, 51-100 employees

More than a year

5.0
July 2024

Best in the game and most affordable for all the options.

Pros

The user platform is simple and outperforms the competition.

Cons

The reporting feature could use improvement especially in payroll.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jessy

Finance, 51-100 employees

More than a year

4.0
July 2024

Great place to store important employee data for global workforce

Pros

As an HR Director at a global firm, I can easily access employee data, including salary history, annual evaluations and vacation records.

Cons

I have always struggled to get my managers to use it as much as I did like.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

L

Lydia

Electricity, Manufacturing, 500+ employees

Less than 6 months

4.0
July 2024

BambooHR Initial Thoughts

Pros

Only been using BambooHR for a few months, but I find it very user-friendly as compared to other systems I have used. The ATS, onboarding and employee file features work well for us.

Cons

I do not see any major issues with this tool. My only observation is that this system might be better suited for smaller companies.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

H

hasini

IT, 500+ employees

Less than 6 months

4.0
July 2024

Good solution for this price

Pros

I have used features like clock-in/clock-out, timesheet management, leave management, workflow approvals and communication tools. We also receive company announcements and news through this system. I submit my leave requests here, and my managers review and approve them.

Cons

There are limitations when it comes to integrating with other tools.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

W

Wendy

Education, E-Learning, 101-500 employees

More than a year

4.0
July 2024

User friendly HRIS

Pros

I experience it as an easy to use solution and simple to set up additional sections and tables.

Cons

I cannot generate reports for files like certifications or training. The reports only include dates, and each file has to be searched individually. For example, pulling multiple certificates of sexual harassment training for audit purposes is cumbersome.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

6

Z

Zachary

Legal, 51-100 employees

Less than 6 months

5.0
July 2024

Bamboo Review

Pros

The app is really good and I can easily locate documents.

Cons

But a bit difficult to locate my salary information. I also wish it included all our benefit options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

Samuel

Retail, 1-10 employees

Less than a year

5.0
July 2024

BambooHR has been a Game-Changer

Pros

BambooHR allows me to generate all kinds of useful reports and analytics which makes it feel like I have a personal data assistant right at my fingertips.

Cons

The mobile app could use some improvements since it does not offer all the features available on the desktop version.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

C

Christopher

Customer Service, Small Business, 51-100 employees

Less than a year

5.0
July 2024

Review from Christopher Heller

Pros

It is great to work with and easy to understand.

Cons

There is nothing major to complain about. It is a great tool if needed and easy to use!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10