“Applicant tracking system”

Pros

It is great for keeping track of employees, managing onboarding and signing documents.

Cons

I had an issue with overtime status, but otherwise it seems okay.

“Ease of Use”

Pros

Easy it is to add new employees and send them their new hire packages to complete before their first day.

Cons

Didn't find anything I dislike about BambooHR so far.

“Best in the game and most affordable for all the options.”

Pros

The user platform is simple and outperforms the competition.

Cons

The reporting feature could use improvement especially in payroll.

“Great place to store important employee data for global workforce”

Pros

As an HR Director at a global firm, I can easily access employee data, including salary history, annual evaluations and vacation records.

Cons

I have always struggled to get my managers to use it as much as I did like.

“BambooHR Initial Thoughts”

Pros

Only been using BambooHR for a few months, but I find it very user-friendly as compared to other systems I have used. The ATS, onboarding and employee file features work well for us.

Cons

I do not see any major issues with this tool. My only observation is that this system might be better suited for smaller companies.

“Good solution for this price”

Pros

I have used features like clock-in/clock-out, timesheet management, leave management, workflow approvals and communication tools. We also receive company announcements and news through this system. I submit my leave requests here, and my managers review and approve them.

Cons

There are limitations when it comes to integrating with other tools.

“User friendly HRIS”

Pros

I experience it as an easy to use solution and simple to set up additional sections and tables.

Cons

I cannot generate reports for files like certifications or training. The reports only include dates, and each file has to be searched individually. For example, pulling multiple certificates of sexual harassment training for audit purposes is cumbersome.

“Bamboo Review”

Pros

The app is really good and I can easily locate documents.

Cons

But a bit difficult to locate my salary information. I also wish it included all our benefit options.

“BambooHR has been a Game-Changer”

Pros

BambooHR allows me to generate all kinds of useful reports and analytics which makes it feel like I have a personal data assistant right at my fingertips.

Cons

The mobile app could use some improvements since it does not offer all the features available on the desktop version.

“Review from Christopher Heller”

Pros

It is great to work with and easy to understand.

Cons

There is nothing major to complain about. It is a great tool if needed and easy to use!

“Review for Bamboo”

Pros

The design of BambooHR is intuitive, featuring a clean, easy-to-navigate interface that is accessible even for those who are not tech-savvy. The platforms simplicity reduces the learning curve, helping HR professionals quickly become proficient.

Cons

Its performance management tools are somewhat basic and not as advanced as those in specialized performance management systems. Also, BambooHR lacks built-in payroll processing and relies on integrations with third-party systems, which can complicate payroll management.

“Streamlined and User-Friendly HR Management with BambooHR”

Pros

The interface is easy to navigate which makes it simple for both HR professionals and employees to use. BambooHR centralizes all employee information in one place, so managing and accessing important data become a simplest task.

Cons

The cost might be an issue for small businesses or startups because BambooHR tends to be relatively expensive compared to other HR solutions. Additionally, the ability to add custom fields is limited which restricts the flexibility to capture specific employee information.

“Great system”

Pros

With BambooHR it is seamless to submit PTO requests, track time and keep an eye on my teams activities.

Cons

There are very few downsides but integration with Outlook would have been a helpful feature.

“Love this product”

Pros

As an experienced HR Manager working in small companies, I had never used an HRIS system before. BambooHR was intuitive to learn and offers so many different options. My favorite feature is the live customer service support available whenever I have questions!

Cons

Benefits administration can be challenging for reporting if you do not pay for the upgrade.

“Unethical pricing practices, poor customer service/poor treatment of loyal longstanding customers”

Pros

BambooHR has made the administrative side of HR much easier for us. It simplifies tracking, sends automatic reminders, clearly displays information to staff and makes performance reviews, onboarding and offboarding a simple task. It has truly elevated our staffing processes. We were very disappointed when their business practices forced us to find an alternative.

Cons

After being a loyal customer for almost four years, BambooHR restructured their subscription packages and downgraded us from the top tier to the mid tier. They also moved some of the add-on features we were paying extra for into the top tier. They told us that unless we upgraded at a 75% price increase, we would lose access to those features. The purpose of subscription software is to pay for ongoing development and updates, so it feels completely wrong to force existing customers to pay more for legacy software. I tried negotiating, hoping for a compromise like allowing us into the top tier for those features or offering a temporary discount. They refused to work with me, would not let me speak to a manager, and insisted I had to accept the full price increase to keep features I had been using for years. When I said I did take my business elsewhere, they were indifferent. It seems they do not value small businesses like mine. I would advise everyone to avoid BambooHR because their pricing is unreliable and they treat loyal customers poorly. It is ironic that a company focused on HR does not understand how to treat its customers well.

“A user friendly and functional HRIS system”

Pros

I like the flexibility in the reporting function, whether I am using standard or custom reports. Being able to customize fields and time spans for my reports is very helpful. The onboarding packet and task customization streamline the process, allowing us to automate some tasks and track their completion. For instance, we assign policies that require signatures before the start date, giving new employees the chance to review these documents and be better prepared for their first day.

Cons

My biggest frustration with the onboarding packet function is its inability to assign tasks to more than one person at a time. For instance, when I need to remind our IT team to set up equipment and accounts for a new hire, I have to create separate tasks for each IT member instead of assigning one task to the entire group. It would be helpful if I could use the existing groupings by access level to assign tasks to the whole team.

“A simple and user-friendly HRIS for any workplace”

Pros

A very simple and user-friendly interface. Every button seems purposeful and I can easily locate every page and resource I need. One feature I particularly enjoy is the personal document archive, which keeps all professional documents from offer letters to promotion letters, readily accessible whenever I need them.

Cons

BambooHR does not fully integrate all HRIS functions in one place. Although it handles document tracking, time-off requests and org charts, it lacks features for performance reviews and does not provide information on total rewards and compensation. To become a true standalone HRIS software, BambooHR could improve by including these additional features.

“Great HR and Payroll Tool for a Small Organization”

Pros

BambooHR has user-friendly interface that makes it easy for both HR professionals and employees to navigate and use its features. This is a significant advantage, especially for smaller companies that may not have dedicated HR staff.

Cons

While BambooHR performs well with core HR functionalities, it falls short on some advanced features like comprehensive performance management tools and robust applicant tracking capabilities found in more extensive HRIS systems. Additionally, the pricing can be a concern, especially as more features are added with higher tiers. It might not be the best option for companies with a very tight budget.

“Perfect price for a small team”

Pros

The Essential Plan works perfectly for our small team since pricing is based on usage and we never exceed 4 users. Our volume changes frequently, so this flexible model saves us significant money while still giving us access to all features. Email support has been excellent too and they've been really helpful answering all my startup questions as a new user.

Cons

Chat support would be really helpful since there's so much to learn with all the functionality. Email support works fine but having someone to chat with would make things much easier when you're trying to figure stuff out.

“Helpful HR hub”

Pros

Bamboo is a solid app with a wide set of features that makes everyday HR tasks much simpler. It's also useful for sharing company-specific updates with employees and keeping all the standard information people may need in one place for quick access.

Cons

Most of the issues seem to be app-related like crashes or failing to load after updates. There are also times when it won't let you log in although closing the app and reopening it usually fixes the problem.