Total 455 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars47%
4
Stars42%
3
Stars8%
2
Stars1%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Parker
Grow.com, 50-99 employees
“Could use some improvement
Pros
I like that the system is simple to use and easy to operate.
Cons
Payroll needs to be improved and should be made more user-friendly.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
5
Courtney
Cogstate, 10-49 employees
“Great On boarding with BambooHR
Pros
I appreciate that BambooHR works with a number of firms to provide cost reporting, time management, health insurance, training, and other services, and I also like that you can choose which ones you want with ease.
Cons
Reporting is a bit more complex than we anticipated.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Maria
Partnerhero, 50-99 employees
“Average
Pros
The layout is pretty straightforward and easy to navigate through.
Cons
When it comes to payroll, its really useless.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Kathy
NSI Group, 10-49 employees
“Perfect for us!
Pros
It is an ATS that is simple to use.BambooHR has professional and excellent customer service. Our employees seem to be really pleased with the system as well.
Cons
Nothing to dislike about this system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jessica
FatCat Strategies, 2-9 employees
“Nice Management
Pros
The customer service is outstanding; our inquiries are immediately answered, and I also like that they are open to comments and ideas.
Cons
The software is a bit expensive but worth the price.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Brett
NP Digital, 50-99 employees
“Bamboo- Makes it Easier!
Pros
The User interface of BamboHR is simple, fluid, and user-friendly. Its really easy to find what youre looking for with this system. Customer support is fantastic and helps out often.
Cons
I do wish they had a benefits enrollment to make it easier to connect to payroll.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Alexandra
Lk Oconee Rehabilitation , 10-49 employees
“The way to go!
Pros
Bamboo HR is a very helpful tool that makes the duties of staff selection and recruiting easier and quicker.
Cons
The system slows down a lot.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Jeff
Southern Industries, 50-99 employees
“Amazing
Pros
It is a really useful software that offers essential features such as reporting, administration, and peer-to-peer feedback.
Cons
Working fine so far!
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
David
Cogstate, 10-49 employees
“Accessibility
Pros
Simple and powerful software with easy access. It also automates the hiring, onboarding, and offboarding processes.
Cons
I dont like that customization is limited.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Alvaro
Maynilad Water Services, Inc., 10-49 employees
“Cooperative Team!
Pros
A simple and user-friendly software. Customization is possible with this one.
Cons
I dont like that we have to pay extra for updates.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Lilian
Infinity Consulting Solutions, 50-99 employees
“Happy with the results
Pros
I like that with this system, automated background checks are available which makes our job easier. The system is simple to navigate through and operate as well.
Cons
Would love if they can increase the number of their integrated program.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Keyana
IntuitSolutions, 10-49 employees
“Helped us alot!
Pros
I like that it has a user-friendly interface.This software is simple to figure out and operate.
Cons
The system was hard to get the hang of in the beginning but once we did it was good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Kristie
Coconut Bliss, 10-49 employees
“Extremely convenient
Pros
A good, easy to use software with a great support team. Its also incredible how the software keeps updating itself from time to time.
Cons
Nothing to complain about.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
TJ
Huntington Steel & Supply, 51-100 employees
“Impressive
Pros
For our firm, the ability to quickly develop custom fields was important. We were also able to use Bamboos import feature to centralize numerous types of data. BambooHR helps us streamline our workflow. We highly recommend this software.
Cons
Nothing of significance.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Sarah E.
Dawson8a, 10-49 employees
“Flexible and Friendly Organization.
Pros
Its a good, user-friendly software with easy accessibility. I like that the software allows us to effectively manage our employees documentation and records.
Cons
The system doesnt really work well on the mobile version.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Beth
Challenger Companies, Inc., 10-49 employees
“Good HR solution
Pros
A user-friendly software with a good service team. I like that it takes an innovative approach to online benefits administration and recruiting.
Cons
It was hard to navigate the system at first.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Liana
PICPA, 50-99 employees
“Amazing
Pros
I like that the softwares functionality is fairly simple to operate and manage. I can quickly teach our group administrators to manage their benefits, enrolment, and renewal processes.
Cons
Nothing of significance
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Tony
Concentric, 50-99 employees
“Good Software
Pros
Its simple to use and features a user interface thats easy to grasp and understand.
Cons
Their customer support is not very responsive at times.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
7
Lisa
Mango Languages, 50-99 employees
“Helpful
Pros
I like that It is not a "busy" website that leaves you unsure of what to do next. This software is the most user-friendly of any online enrolment site Ive encountered.
Cons
But I do wish they were more flexible when it comes to integration.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Blaise
BraceAbility, 10-49 employees
“Dont Approve!
Pros
I like the fact that they are releasing new features.
Cons
We wish there was more flexibility for integration and customisation with this software.We have to manually upload data into our payroll which has caused some errors and is very time consuming. The customer support is also unavailable at times.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
5
Functionality
4