Total 455 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

47%

4

Stars

42%

3

Stars

8%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

P

Parker

Grow.com, 50-99 employees

2.0
September 2021

Could use some improvement

Pros

I like that the system is simple to use and easy to operate.

Cons

Payroll needs to be improved and should be made more user-friendly.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

C

Courtney

Cogstate, 10-49 employees

4.0
September 2021

Great On boarding with BambooHR

Pros

I appreciate that BambooHR works with a number of firms to provide cost reporting, time management, health insurance, training, and other services, and I also like that you can choose which ones you want with ease.

Cons

Reporting is a bit more complex than we anticipated.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8

M

Maria

Partnerhero, 50-99 employees

3.0
September 2021

Average

Pros

The layout is pretty straightforward and easy to navigate through.

Cons

When it comes to payroll, its really useless.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

K

Kathy

NSI Group, 10-49 employees

5.0
September 2021

Perfect for us!

Pros

It is an ATS that is simple to use.BambooHR has professional and excellent customer service. Our employees seem to be really pleased with the system as well.

Cons

Nothing to dislike about this system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

J

Jessica

FatCat Strategies, 2-9 employees

4.0
August 2021

Nice Management

Pros

The customer service is outstanding; our inquiries are immediately answered, and I also like that they are open to comments and ideas.

Cons

The software is a bit expensive but worth the price.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

B

Brett

NP Digital, 50-99 employees

4.0
August 2021

Bamboo- Makes it Easier!

Pros

The User interface of BamboHR is simple, fluid, and user-friendly. Its really easy to find what youre looking for with this system. Customer support is fantastic and helps out often.

Cons

I do wish they had a benefits enrollment to make it easier to connect to payroll.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

A

Alexandra

Lk Oconee Rehabilitation , 10-49 employees

4.0
August 2021

The way to go!

Pros

Bamboo HR is a very helpful tool that makes the duties of staff selection and recruiting easier and quicker.

Cons

The system slows down a lot.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

J

Jeff

Southern Industries, 50-99 employees

5.0
August 2021

Amazing

Pros

It is a really useful software that offers essential features such as reporting, administration, and peer-to-peer feedback.

Cons

Working fine so far!

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

D

David

Cogstate, 10-49 employees

4.0
August 2021

Accessibility

Pros

Simple and powerful software with easy access. It also automates the hiring, onboarding, and offboarding processes.

Cons

I dont like that customization is limited.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9

A

Alvaro

Maynilad Water Services, Inc., 10-49 employees

4.0
July 2021

Cooperative Team!

Pros

A simple and user-friendly software. Customization is possible with this one.

Cons

I dont like that we have to pay extra for updates.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

L

Lilian

Infinity Consulting Solutions, 50-99 employees

4.0
July 2021

Happy with the results

Pros

I like that with this system, automated background checks are available which makes our job easier. The system is simple to navigate through and operate as well.

Cons

Would love if they can increase the number of their integrated program.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

K

Keyana

IntuitSolutions, 10-49 employees

5.0
July 2021

Helped us alot!

Pros

I like that it has a user-friendly interface.This software is simple to figure out and operate.

Cons

The system was hard to get the hang of in the beginning but once we did it was good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

K

Kristie

Coconut Bliss, 10-49 employees

5.0
July 2021

Extremely convenient

Pros

A good, easy to use software with a great support team. Its also incredible how the software keeps updating itself from time to time.

Cons

Nothing to complain about.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

T

TJ

Huntington Steel & Supply, 51-100 employees

5.0
July 2021

Impressive

Pros

For our firm, the ability to quickly develop custom fields was important. We were also able to use Bamboos import feature to centralize numerous types of data. BambooHR helps us streamline our workflow. We highly recommend this software.

Cons

Nothing of significance.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

SE

Sarah E.

Dawson8a, 10-49 employees

4.0
June 2021

Flexible and Friendly Organization.

Pros

Its a good, user-friendly software with easy accessibility. I like that the software allows us to effectively manage our employees documentation and records.

Cons

The system doesnt really work well on the mobile version.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

B

Beth

Challenger Companies, Inc., 10-49 employees

4.0
June 2021

Good HR solution

Pros

A user-friendly software with a good service team. I like that it takes an innovative approach to online benefits administration and recruiting.

Cons

It was hard to navigate the system at first.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

L

Liana

PICPA, 50-99 employees

5.0
June 2021

Amazing

Pros

I like that the softwares functionality is fairly simple to operate and manage. I can quickly teach our group administrators to manage their benefits, enrolment, and renewal processes.

Cons

Nothing of significance

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

T

Tony

Concentric, 50-99 employees

3.0
June 2021

Good Software

Pros

Its simple to use and features a user interface thats easy to grasp and understand.

Cons

Their customer support is not very responsive at times.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

7

L

Lisa

Mango Languages, 50-99 employees

4.0
June 2021

Helpful

Pros

I like that It is not a "busy" website that leaves you unsure of what to do next. This software is the most user-friendly of any online enrolment site Ive encountered.

Cons

But I do wish they were more flexible when it comes to integration.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

B

Blaise

BraceAbility, 10-49 employees

2.0
June 2021

Dont Approve!

Pros

I like the fact that they are releasing new features.

Cons

We wish there was more flexibility for integration and customisation with this software.We have to manually upload data into our payroll which has caused some errors and is very time consuming. The customer support is also unavailable at times.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

4