Anonymous
Architecture & Planning, 101-500 employees
More than a year
“overall simple to use”
Pros
I appreciated how simple it was to use. It didn't come packed with a bunch of extra bells and whistles like a lot of bigger HRIS platforms tend to have.
Cons
When I was using it the feature set seemed a bit limited. That said, the core features were still there and the system stayed simple.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Katharine Gauton
Religious Institutions, 11-50 employees
More than a year
“convenient hiring tools”
Pros
The platform is very user-friendly overall and the hiring features are especially one of the parts I enjoy using most.
Cons
A downside is that some parts don't offer much flexibility since everything is fairly fixed. It can also be glitchy in certain browsers like Safari and the per-user pricing makes it pretty expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
Marlene Lomeli Nelson
Information Technology and Services, 101-500 employees
More than a year
“all-in-one HR platform”
Pros
It does a fantastic job of keeping HR tasks organized while streamlining everything in one solid program.
Cons
The hiring module could be more powerful especially by allowing open positions to be converted into internal offers.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Jessica Gibson
Medical Devices, 11-50 employees
Less than a year
“Fantastic goals and feedback functions”
Pros
Using Bamboo has been a really positive experience for our company. The platform is very user-friendly and the employee goals and feedback features have been especially helpful for our team.
Cons
After nearly a year of using the system we honestly haven't run into any issues or had any complaints about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Edem Nyonator
Food Production, 1-10 employees
Less than a year
“helpful integrations and visibility”
Pros
One thing this software does really well is integrations. It lets me quickly see when coworkers are out of the office or even when someone is celebrating a birthday. Overall, Bamboo is a really solid platform.
Cons
At one point I ran into an issue and had to contact customer support and the response took a little longer than I expected. I'm not sure whether that's still the case but I did end up getting the help I needed.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Aisha Duff
Human Resources, 1-10 employees
More than a year
“Weak payroll features”
Pros
I really appreciate how simple the HRIS side is for keeping track of employee information and personnel records.
Cons
Where it falls short is payroll and time management which really are not powerful enough for what's needed. Features like performance management or applicant tracking can be considered optional but payroll and timekeeping are critical for compliance, catching discrepancies quickly and building customized reports to monitor labor cost trends. Unfortunately, payroll and time tracking do not connect well. For example, we cannot monitor whether meal breaks are actually being taken and the system does not notify us when someone misses a required lunch break. Depending on the state, that can lead to penalties. Another issue is with terminations: if an employee is set to be terminated on a certain date, they are automatically removed from the system before we can confirm their final paycheck has been processed. Since states have different rules about when final pay is due, we end up having to change the employee's last day and final pay date just to run that last check which can create inaccurate records if those dates are not corrected afterward. And if a termination is scheduled in advance, there is no reliable way to track who is coming up for termination or even get notice that the person has already been removed from payroll which puts timely final payment at risk. Time tracking also needs more depth overall, it should be more than just clocking in, clocking out and approvals and the reporting options are too limited to properly analyze labor costs.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
5
Functionality
5
Alan Butler
Hospital & Health Care, 500+ employees
More than a year
“easy leave tracking”
Pros
BambooHR has made it much easier for our global team to stay aligned on business holidays, paid time off and everyone's current leave balances. Being able to see employee work anniversaries across the company is also a really nice bonus.
Cons
That said it still makes it harder for us to celebrate holidays together with our colleagues in other countries. The web interface also wasn't very simple before though it has improved quite a bit over time.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Julia Julia
Building Materials, 101-500 employees
More than a year
“smooth with company branding”
Pros
Starting at my company this was one of the first tools I got introduced to and it felt very simple to use right away. It's also customized with my company's colors which was a really nice touch and made it feel more personalized.
Cons
I haven't run into any issues. My HR representative did a really good job walking me through the basics from the start so getting familiar with it was not a problem.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Matthew Hendrix
Arts and Crafts, 1-10 employees
More than a year
“Simple for employers and employees”
Pros
Everything is simple for both employers and employees which makes it simple to understand and use on both sides. It keeps everyone engaged, helps manage tasks efficiently and really stands out as an all-in-one solution for HR management.
Cons
Nothing negative to say about software that makes employee management so much faster and more manageable. I wouldn't want to complain about something that has helped this much.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Colin Cogle
Information Technology and Services, 101-500 employees
More than a year
“login was simple with SSO support”
Pros
Logging in is simple and with the strong SSO support, I often barely need to do even that. I can handle my personal tasks fast and everything I need is just a few clicks away, including the things I don't think about until they suddenly matter.
Cons
The homepage only displays the next three birthdays or work anniversaries. That works fine for smaller companies but in a larger organization, I'd rather see a longer list upfront.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexandra Brooks
Not Specified, 11-50 employees
More than a year
“Saves time for applicant tracking”
Pros
From applicant tracking to monitoring paid time off, this tool has saved us a tremendous amount of time. It's simple to use and the reporting data gives me a clear big-picture view of what's going on.
Cons
I do wish the mobile app included more features. There are times when I need additional information while I'm away from my desk and can't get to it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Katie Hahn
Construction, 101-500 employees
Less than 6 months
“easy handling of all functions”
Pros
The software keeps things simple and I never feel like I need an IT background or extra help to handle the basic tasks.
Cons
Well I haven't spent enough time using the tool yet to have any strong opinions about the downsides.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Bhawana Garg
Insurance, 101-500 employees
More than a year
“efficient document tracking”
Pros
Getting around the platform is very simple and having documents stored under my own profile is really convenient. It also helps a lot to see who is on vacation so work can be planned properly. The standout feature here is onboarding which is managed really well on this platform and vacation management is also very useful.
Cons
One area that still needs work is the org chart display because it feels messy and hard to review. With the level of access I currently have, that is the only issue I can point out right now.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Rosette Brinas
Machinery, 500+ employees
More than a year
“time-off tracking very is useful”
Pros
The time-off tracking and planning view has been really useful especially for figuring out how much vacation time will still be left later on. Logging and approving sick days is simple and we got a lot of value out of using the onboarding and offboarding task lists.
Cons
I do wish there were more options for custom fields on employee profiles. Since I was managing developers, having a Team field that showed a person's team and the date they joined it right on their profile would have made things much easier. I know that kind of information can technically be added but then it isn't visible in the places where it would actually help and exporting it is also difficult unless you have the right permissions. Better visibility here would have saved us from having to update the same information in multiple places.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Anonymous
Management Consulting, 101-500 employees
More than a year
“recruiting and payroll in one place”
Pros
Being able to handle recruiting, payroll management, reporting and employee performance all in one place is really valuable.
Cons
The mobile app is fairly limited.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Souleymane Diop
Mining & Metals, 500+ employees
Less than a year
“complete platform, complete feature set”
Pros
BambooHR comes with a full set of HR features that make it really useful, from employee management and leave tracking to recruitment and benefits administration. It feels like a complete platform with all the functionality needed to manage employee information effectively.
Cons
At this point I haven't come across any feature I dislike. If anything, it stands out as a well-rounded and comprehensive solution for HR teams.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
JayAnne Mandingin
Information Technology and Services, 11-50 employees
More than a year
“comprehensive for small HR team”
Pros
As a startup with a small HR team this has been a really comprehensive tool for us. It takes a lot of the hassle out of onboarding and day-to-day employee management. The full calendar is also a standout feature, when time off is booked, you get a clear monthly view of who's away, along with work anniversaries and other key dates. It's genuinely very useful.
Cons
It doesn't support global or international payroll so updating payroll between this system and Bamboo has to be done manually one at a time. That process is quite hands-on and probably won't scale well over time. We're not entirely sure how we'll handle that in the future but at the moment it still works for our needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Fiona O Rourke
Real Estate, 101-500 employees
More than a year
“Both admin and employee side is helpful”
Pros
From an admin side, this HR platform is simple to work with and for employees it feels simple as well. It offers a solid range of features, covers most of the functionality you'd typically need and the pricing is more affordable compared with other providers.
Cons
Where Bamboo HR falls short is flexibility. When we need to make changes to better fit our business, it often can't adapt the way we need it to.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
7
Functionality
3
Ann Swords
Information Technology and Services, 101-500 employees
More than a year
“effective onboarding”
Pros
It feels simple to use overall. The onboarding process works well, performance assessments are effective and the eNPS feature has been especially useful.
Cons
When it comes to hiring we still rely on a separate system because BambooHR's ATS functionality is fairly limited.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Daniel Phung
Computer & Network Security, 11-50 employees
Less than 6 months
“valuable PTO visibility and project tracking”
Pros
From an end-user perspective the most valuable features were being able to see other people's PTO and track time on my own projects. That gave me a broader view of the team and made it easier to know when coworkers were available or reachable. The dashboard is also a nice touch and highlights useful details, like the newest team member. Overall, the product is very simple to use and didn't require any training or reading to figure out, I could just log in and complete what I needed to do. The integrations were also really helpful and the project tracking made it simple to support managers by showing exactly how my time was being spent across projects.
Cons
A thing that could be improved in project tracking is holiday awareness. There were times when I accidentally logged hours on a holiday even though I hadn't worked so a notification or warning in those situations would be really helpful. I'd also prefer the UX to feel a bit faster and more responsive.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7