Total 455 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

47%

4

Stars

42%

3

Stars

8%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anthony

Computer Software, 11-50 employees

Less than 6 months

5.0
March 2025

Top-notch tool for all HR needs

Pros

BambooHR has been amazing. We recently rolled it out company-wide and the transition has been seamless. The employee interface looks fantastic and is fairly simple to navigate.

Cons

There is nothing I dislike right now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ami

Construction, 51-100 employees

Free Trial

3.0
March 2025

not as fully-featured as hoped

Pros

We found the backend/admin interface really easy to use and it did not take much training to start using the program effectively.

Cons

In the end we realized the software was not as full-featured or as easy for our team to use as our current system so we decided to stick with what we had.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

L

Luca

Human Resources, 101-500 employees

More than a year

4.0
March 2025

great all-in-one tool but a bit slow

Pros

Everything we need is in one place. Also it is a great tool for both HR and employees giving us access to holidays, reviews, VTO, company info and more.

Cons

It is not always the most user-friendly as sometimes it takes a moment to find what we need and the dropdown menus can be slow. Still overall it works well.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

5

Functionality

7

M

Manshuk

Information Technology and Services, 51-100 employees

Less than a year

4.0
March 2025

a total game-changer for our company

Pros

I have been using BambooHR for a while now and it's been a total game-changer for our company of 130 employees. Right from the start it's proven to be an intuitive, reliable and well-designed HR solution that covers everything we need. It truly deserves all the praise it gets. The customer support is exceptional. Whenever I have had a question whether it's setting up something new or solving a small issue the team has responded quickly and been pretty helpful. They do not just send you to a help article and leave it at that they make sure everything is taken care of. For a small business without an IT department, this level of support is a lifesaver and really smooths out the experience. One of the things that impressed me about it is how easy it is to use. The interface is clean, user friendly and everything is logically organized, so you never waste time looking for features. I was able to jump right in and start managing employee records, time-off requests and reports in no time. Even colleagues who are not tech-savvy had no trouble getting the hang of it which is a big win for a small team where every minute counts. It does not just provide you with a tool and leave you to figure it out as they offer excellent training sessions and webinars. I have joined several and each one has been packed with useful tips and insights. From mastering new features to learning HR best practices, these resources have helped me make the most out of the platform. It's like having a personal tutor which has been a game-changer. The clean design and thoughtful touches like clear icons and an easy to navigate dashboard which really enhance the experience. These small details add up especially when you are using the platform regularly for HR tasks. For small and medium-sized businesses like ours, it strikes the perfect balance. It offers all the essential HR functions be it employee data management, onboarding, time-off tracking and reporting without overwhelming us with unnecessary extras. Overall it is powerful but simple which is exactly what a growing business needs to stay organized and efficient.

Cons

What I liked least about it was the limited advanced features for bigger teams, costs that can stack up, gaps when integrating with niche tools and customization that could be stronger like syncing with assessment platforms or learning sites such as Udemy/Coursera. AI integration would be a welcome future addition too.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

J

Juliana

Retail, 11-50 employees

More than a year

3.0
March 2025

great reports but looks a bit old

Pros

One thing I really like is the powerful analytics and data visualization tools. The reporting feature is definitely one of the best aspects of BambooHR.

Cons

It is quite expensive, particularly for larger teams. Also compared to other systems I have used, the interface feels a bit old-fashioned and almost too basic.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

8

A

Athena

Public Relations and Communications, 11-50 employees

More than a year

4.0
March 2025

looks great, glitchy on mobile

Pros

The interface looks great and it's really easy to use and view employee records.

Cons

Some tables and buttons can be glitchy on mobile as sometimes they don't show up properly on the mobile version.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

K

Karen

Government Administration, 51-100 employees

Less than a year

4.0
March 2025

very friendly with some system limits

Pros

Setting up and using BambooHR is not an issue at all. Overall it is very user-friendly and I find it easy to navigate.

Cons

There are system limitations I noticed when it comes to payroll, tracking time and attendance and benefits administration.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

L

Lori

Non-Profit Organization Management, 51-100 employees

Less than a year

4.0
March 2025

consolidated but not customizable

Pros

Everything is consolidated in one place which I like from hiring and onboarding to leave tracking and offboarding.

Cons

The lack of customization makes it harder to adapt to our company's unique needs.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

5

Functionality

7

M

Mohamed

Consumer Services, 51-100 employees

Less than a year

5.0
March 2025

Quick search function but gives an outdated feel

Pros

We can quickly search for your colleagues by name and it makes it easy to communicate with HR without hassle.

Cons

Honestly the app feels a little outdated to me compared to other HR apps available today.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

M

Michal

Accounting, 500+ employees

More than a year

3.0
March 2025

Displays info but is confusing

Pros

There is not much for me to do within it as the program mainly just displays information.

Cons

It is a little tricky to find my way around since I do not use it daily and with so many different tools available, it is not always clear what this one is specifically for.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

7

Functionality

5

M

Matthew

Religious Institutions, 51-100 employees

More than a year

5.0
March 2025

perfect for managing the whole team

Pros

It is perfect for all aspects of employee management from performance reviews to sharing essential data and more.

Cons

Occasionally when I am in the Hiring section, resumes or cover letters won't open in Chrome. When that happens I switch to Microsoft Edge though I later found out that sometimes just refreshing the browser in Chrome fixes it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

M

Matthew

Computer Networking, 500+ employees

More than a year

4.0
March 2025

Easy employee time logging but limited temp staff tracking

Pros

My employees found it pretty easy to access and log their hours. I liked that there was an app for them to use and it even showed where they clocked in and out which helped us catch a few employees who were late.

Cons

We hire a lot of temporary staff at our location and I really wish there was a better way to track their hours within the software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L

LuAnne

Mental Health Care, 51-100 employees

Less than a year

5.0
March 2025

Smooth and nice to look at

Pros

It is easy to use and flows smoothly. Plus I find it visually appealing.

Cons

It might seem pretty basic at first but I must say everything is laid out just as it should be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Coralie

Information Technology and Services, 500+ employees

More than a year

5.0
March 2025

A big help for my HR work

Pros

BambooHR helps me with my HR tasks by providing accurate data and helping manage my organization.

Cons

I have been using it for years and have not encountered any drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sam

Consumer Goods, 11-50 employees

Less than 6 months

5.0
March 2025

Makes hiring fast and simple

Pros

Hiring is so much easier with BambooHR. Also it has a user-friendly interface and lots of great job posting options that save us a lot of time.

Cons

The interface does feel a bit outdated in certain areas and they are somewhat slow to roll out new features that users request.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

6

C

Ciara

Consumer Goods, 11-50 employees

Less than 6 months

5.0
March 2025

Does everything we need

Pros

They do it all which I like the most about it. In short it is an all-in-one company.

Cons

Nothing so far as I am still exploring everything it can do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ryan

Construction, 500+ employees

Less than a year

4.0
March 2025

Works well but has some limits

Pros

BambooHR is an easy to use system. It may not be the most advanced but I must say it does what it's supposed to do really well.

Cons

It does have its limitations. Some of the workflows do not function the way you'd expect in a typical HR system.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

6

A

Ali

Environmental Services, 51-100 employees

Less than a year

5.0
February 2025

Simple to set up and change

Pros

It is very simple to use and offers great customization options to fit our specific business needs. It requires very little training to get the hang of and the implementation process is simple and hassle-free too.

Cons

Well it is a solid tool but there have not been many updates lately so there is often a wait for new features.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Andrii

Industrial Automation, 51-100 employees

Less than a year

5.0
February 2025

Great for US payroll and tracking

Pros

This software is one of the most popular HR systems out there and it includes everything from applicant tracking to payroll. A really standout feature is the geolocation tracking which helps verify that work reports are coming from the correct job sites. It has powerful reporting tools and is especially strong with U.S. payroll. Since most HR professionals are already familiar with it so getting new teams up to speed is quick and easy. Plus the mobile app is reliable as it lets employees clock in and out right from their phones and automatically calculates overtime which is a huge time-saver.

Cons

It is not ideal if you need to hire international contractors. The automated clock-in with attendance reports for tracking late arrivals is useful and I'd like to see more automation features. It does not include built-in tools for sourcing candidates or marketing automation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

T

Tonia

Health, Wellness and Fitness, 51-100 employees

Less than a year

4.0
February 2025

Simple and good for my job

Pros

It is user-friendly and easy to navigate. I use it for my professional career.

Cons

None as the program is very user-friendly and easy to navigate.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8