Total 520 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

49%

4

Stars

41%

3

Stars

8%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

B

Beth

Construction, 51-100 employees

Less than a year

5.0
April 2025

easy to use software for all

Pros

It is easy to use and I love that I can store documents for employees to access whenever they need them. I am also happy that our PTO is now being tracked correctly. Our company really values the Employee Satisfaction Survey because it gives us honest feedback to focus on areas for improvement.

Cons

I wish it had a feature to prevent employees from requesting PTO during their first 90 days.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

K

Katelyn

Hospital & Health Care, 51-100 employees

Less than a year

5.0
April 2025

A perfect layout for our people

Pros

Navigating the system is pretty easy and the layout works perfectly for both our administrators and our employees.

Cons

The timekeeping tools did not save me time and actually limited how efficiently I could do my job.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

K

Karighan

Human Resources, 51-100 employees

More than a year

5.0
April 2025

functional and smooth but costly

Pros

It is functional and customizable, with great ease of use for both basic users and admins. I have used Workday, BambooHR and now Humi and so far it's been a smooth experience.

Cons

The admin homepage has a lot of information which might suit some organizations but we did not use most of it. Since it's not a Canadian company, costs increased quickly for us.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

V

Vatsal

Computer Software, 500+ employees

Less than 6 months

4.0
April 2025

Ideal for smaller companies

Pros

We can easily view an employee's bio and learn more about them and it is a simple HR tool that's absolutely perfect for smaller companies.

Cons

Functionality feels limited to me compared to other major HR systems.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

5

S

Shawna

Construction, 11-50 employees

Less than a year

4.0
April 2025

centralized HR with a user-friendly interface

Pros

I liked BambooHR because we did not have a centralized HR system before. Also it is easy to use and the interface is really nice.

Cons

Sometimes it took me a while to find what I was looking for in the app.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

M

Mark

Education Management, 11-50 employees

Free Trial

3.0
April 2025

smooth for small business setup

Pros

BambooHR's onboarding process is smooth. It is flexible enough for small businesses and I find the setup not too complicated.

Cons

The payroll features are not very strong and I find it not as useful as Google Drive for certain tasks.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

7

Functionality

5

C

Cheryl

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0
April 2025

simple tracking with rare glitches

Pros

Clocking in and out was a simple task. Setting up location tracking to see where employees are clocking in and out was also simple.

Cons

I noticed occasional glitches like people showing as clocked in when they never clocked in or clocked in and out at the same time.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

O

Okeya

Hospital & Health Care, 51-100 employees

Less than 6 months

5.0
April 2025

Great for remote teams

Pros

It is extremely easy to communicate with remote employees and track when they are off or returning to work which keeps everyone connected and informed.

Cons

The bright green and white color scheme on the website is hard on my eyes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alex

Insurance, 51-100 employees

More than a year

5.0
April 2025

always getting better

Pros

BambooHR keeps adding useful features that make our internal processes and communication more efficient.

Cons

There is nothing I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

R

Rhonda

Hospital & Health Care, 11-50 employees

More than a year

5.0
April 2025

A simple and automatic timekeeper

Pros

I find it a simple time-keeping system and it automatically submits everything when the pay period ends.

Cons

Nothing much to complaint as from a management standpoint, it is really easy to move between team members to review time cards and track their hours.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

J

Joon

Online Media, 51-100 employees

More than a year

4.0
March 2025

friendly but not for multiple companies

Pros

BambooHR has a very user-friendly UX. Also it is easy to find payroll, the org chart and other features. Since it's designed to be simple for employees, the simple UX is a big plus.

Cons

It does not support subsidiaries as it is designed for a single company. Many businesses today manage multiple subsidiaries but it does not offer that capability so it does not meet all our needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

7

M

Mark

Medical Practice, 51-100 employees

Less than a year

5.0
March 2025

Quick uploads but tricky time rules

Pros

There is a lot to like but specifically uploading documents for employees is a quick and simple process.

Cons

I noticed that setting up the right approval rules for employee clock-ins and clock-outs can be challenging at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Laila

Hospital & Health Care, 1-10 employees

Free Trial

4.0
March 2025

good however on the expensive side

Pros

The interface is very user friendly and easy to navigate, with no steep learning curve. It includes employee data management, time off tracking and performance management. Employees can also manage their own information which lightens HR's workload. Plus I like that it integrates well with other apps and platforms.

Cons

To me the pricing feels steep especially with the initial investment. You often need extra add-ons and it does not feel as powerful as specialized payroll systems. I also find the customization options somewhat limited. For larger companies there are other platforms that fit their needs better than this tool.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

A

Anthony

Computer Software, 11-50 employees

Less than 6 months

5.0
March 2025

Top-notch tool for all HR needs

Pros

BambooHR has been amazing. We recently rolled it out company-wide and the transition has been seamless. The employee interface looks fantastic and is fairly simple to navigate.

Cons

There is nothing I dislike right now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ami

Construction, 51-100 employees

Free Trial

3.0
March 2025

not as fully-featured as hoped

Pros

We found the backend/admin interface really easy to use and it did not take much training to start using the program effectively.

Cons

In the end we realized the software was not as full-featured or as easy for our team to use as our current system so we decided to stick with what we had.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

L

Luca

Human Resources, 101-500 employees

More than a year

4.0
March 2025

great all-in-one tool but a bit slow

Pros

Everything we need is in one place. Also it is a great tool for both HR and employees giving us access to holidays, reviews, VTO, company info and more.

Cons

It is not always the most user-friendly as sometimes it takes a moment to find what we need and the dropdown menus can be slow. Still overall it works well.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

5

Functionality

7

M

Manshuk

Information Technology and Services, 51-100 employees

Less than a year

4.0
March 2025

a total game-changer for our company

Pros

I have been using BambooHR for a while now and it's been a total game-changer for our company of 130 employees. Right from the start it's proven to be an intuitive, reliable and well-designed HR solution that covers everything we need. It truly deserves all the praise it gets. The customer support is exceptional. Whenever I have had a question whether it's setting up something new or solving a small issue the team has responded quickly and been pretty helpful. They do not just send you to a help article and leave it at that they make sure everything is taken care of. For a small business without an IT department, this level of support is a lifesaver and really smooths out the experience. One of the things that impressed me about it is how easy it is to use. The interface is clean, user friendly and everything is logically organized, so you never waste time looking for features. I was able to jump right in and start managing employee records, time-off requests and reports in no time. Even colleagues who are not tech-savvy had no trouble getting the hang of it which is a big win for a small team where every minute counts. It does not just provide you with a tool and leave you to figure it out as they offer excellent training sessions and webinars. I have joined several and each one has been packed with useful tips and insights. From mastering new features to learning HR best practices, these resources have helped me make the most out of the platform. It's like having a personal tutor which has been a game-changer. The clean design and thoughtful touches like clear icons and an easy to navigate dashboard which really enhance the experience. These small details add up especially when you are using the platform regularly for HR tasks. For small and medium-sized businesses like ours, it strikes the perfect balance. It offers all the essential HR functions be it employee data management, onboarding, time-off tracking and reporting without overwhelming us with unnecessary extras. Overall it is powerful but simple which is exactly what a growing business needs to stay organized and efficient.

Cons

What I liked least about it was the limited advanced features for bigger teams, costs that can stack up, gaps when integrating with niche tools and customization that could be stronger like syncing with assessment platforms or learning sites such as Udemy/Coursera. AI integration would be a welcome future addition too.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

J

Juliana

Retail, 11-50 employees

More than a year

3.0
March 2025

great reports but looks a bit old

Pros

One thing I really like is the powerful analytics and data visualization tools. The reporting feature is definitely one of the best aspects of BambooHR.

Cons

It is quite expensive, particularly for larger teams. Also compared to other systems I have used, the interface feels a bit old-fashioned and almost too basic.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

8

A

Athena

Public Relations and Communications, 11-50 employees

More than a year

4.0
March 2025

looks great, glitchy on mobile

Pros

The interface looks great and it's really easy to use and view employee records.

Cons

Some tables and buttons can be glitchy on mobile as sometimes they don't show up properly on the mobile version.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

K

Karen

Government Administration, 51-100 employees

Less than a year

4.0
March 2025

very friendly with some system limits

Pros

Setting up and using BambooHR is not an issue at all. Overall it is very user-friendly and I find it easy to navigate.

Cons

There are system limitations I noticed when it comes to payroll, tracking time and attendance and benefits administration.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7