Beth
Construction, 51-100 employees
Less than a year
“easy to use software for all”
Pros
It is easy to use and I love that I can store documents for employees to access whenever they need them. I am also happy that our PTO is now being tracked correctly. Our company really values the Employee Satisfaction Survey because it gives us honest feedback to focus on areas for improvement.
Cons
I wish it had a feature to prevent employees from requesting PTO during their first 90 days.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Katelyn
Hospital & Health Care, 51-100 employees
Less than a year
“A perfect layout for our people”
Pros
Navigating the system is pretty easy and the layout works perfectly for both our administrators and our employees.
Cons
The timekeeping tools did not save me time and actually limited how efficiently I could do my job.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Karighan
Human Resources, 51-100 employees
More than a year
“functional and smooth but costly”
Pros
It is functional and customizable, with great ease of use for both basic users and admins. I have used Workday, BambooHR and now Humi and so far it's been a smooth experience.
Cons
The admin homepage has a lot of information which might suit some organizations but we did not use most of it. Since it's not a Canadian company, costs increased quickly for us.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Vatsal
Computer Software, 500+ employees
Less than 6 months
“Ideal for smaller companies”
Pros
We can easily view an employee's bio and learn more about them and it is a simple HR tool that's absolutely perfect for smaller companies.
Cons
Functionality feels limited to me compared to other major HR systems.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
5
Shawna
Construction, 11-50 employees
Less than a year
“centralized HR with a user-friendly interface”
Pros
I liked BambooHR because we did not have a centralized HR system before. Also it is easy to use and the interface is really nice.
Cons
Sometimes it took me a while to find what I was looking for in the app.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Mark
Education Management, 11-50 employees
Free Trial
“smooth for small business setup”
Pros
BambooHR's onboarding process is smooth. It is flexible enough for small businesses and I find the setup not too complicated.
Cons
The payroll features are not very strong and I find it not as useful as Google Drive for certain tasks.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
7
Functionality
5
Cheryl
Health, Wellness and Fitness, 11-50 employees
More than a year
“simple tracking with rare glitches”
Pros
Clocking in and out was a simple task. Setting up location tracking to see where employees are clocking in and out was also simple.
Cons
I noticed occasional glitches like people showing as clocked in when they never clocked in or clocked in and out at the same time.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Okeya
Hospital & Health Care, 51-100 employees
Less than 6 months
“Great for remote teams”
Pros
It is extremely easy to communicate with remote employees and track when they are off or returning to work which keeps everyone connected and informed.
Cons
The bright green and white color scheme on the website is hard on my eyes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alex
Insurance, 51-100 employees
More than a year
“always getting better”
Pros
BambooHR keeps adding useful features that make our internal processes and communication more efficient.
Cons
There is nothing I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Rhonda
Hospital & Health Care, 11-50 employees
More than a year
“A simple and automatic timekeeper”
Pros
I find it a simple time-keeping system and it automatically submits everything when the pay period ends.
Cons
Nothing much to complaint as from a management standpoint, it is really easy to move between team members to review time cards and track their hours.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Joon
Online Media, 51-100 employees
More than a year
“friendly but not for multiple companies”
Pros
BambooHR has a very user-friendly UX. Also it is easy to find payroll, the org chart and other features. Since it's designed to be simple for employees, the simple UX is a big plus.
Cons
It does not support subsidiaries as it is designed for a single company. Many businesses today manage multiple subsidiaries but it does not offer that capability so it does not meet all our needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
6
Functionality
7
Mark
Medical Practice, 51-100 employees
Less than a year
“Quick uploads but tricky time rules”
Pros
There is a lot to like but specifically uploading documents for employees is a quick and simple process.
Cons
I noticed that setting up the right approval rules for employee clock-ins and clock-outs can be challenging at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laila
Hospital & Health Care, 1-10 employees
Free Trial
“good however on the expensive side”
Pros
The interface is very user friendly and easy to navigate, with no steep learning curve. It includes employee data management, time off tracking and performance management. Employees can also manage their own information which lightens HR's workload. Plus I like that it integrates well with other apps and platforms.
Cons
To me the pricing feels steep especially with the initial investment. You often need extra add-ons and it does not feel as powerful as specialized payroll systems. I also find the customization options somewhat limited. For larger companies there are other platforms that fit their needs better than this tool.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Anthony
Computer Software, 11-50 employees
Less than 6 months
“Top-notch tool for all HR needs”
Pros
BambooHR has been amazing. We recently rolled it out company-wide and the transition has been seamless. The employee interface looks fantastic and is fairly simple to navigate.
Cons
There is nothing I dislike right now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ami
Construction, 51-100 employees
Free Trial
“not as fully-featured as hoped”
Pros
We found the backend/admin interface really easy to use and it did not take much training to start using the program effectively.
Cons
In the end we realized the software was not as full-featured or as easy for our team to use as our current system so we decided to stick with what we had.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Luca
Human Resources, 101-500 employees
More than a year
“great all-in-one tool but a bit slow”
Pros
Everything we need is in one place. Also it is a great tool for both HR and employees giving us access to holidays, reviews, VTO, company info and more.
Cons
It is not always the most user-friendly as sometimes it takes a moment to find what we need and the dropdown menus can be slow. Still overall it works well.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
5
Functionality
7
Manshuk
Information Technology and Services, 51-100 employees
Less than a year
“a total game-changer for our company”
Pros
I have been using BambooHR for a while now and it's been a total game-changer for our company of 130 employees. Right from the start it's proven to be an intuitive, reliable and well-designed HR solution that covers everything we need. It truly deserves all the praise it gets. The customer support is exceptional. Whenever I have had a question whether it's setting up something new or solving a small issue the team has responded quickly and been pretty helpful. They do not just send you to a help article and leave it at that they make sure everything is taken care of. For a small business without an IT department, this level of support is a lifesaver and really smooths out the experience. One of the things that impressed me about it is how easy it is to use. The interface is clean, user friendly and everything is logically organized, so you never waste time looking for features. I was able to jump right in and start managing employee records, time-off requests and reports in no time. Even colleagues who are not tech-savvy had no trouble getting the hang of it which is a big win for a small team where every minute counts. It does not just provide you with a tool and leave you to figure it out as they offer excellent training sessions and webinars. I have joined several and each one has been packed with useful tips and insights. From mastering new features to learning HR best practices, these resources have helped me make the most out of the platform. It's like having a personal tutor which has been a game-changer. The clean design and thoughtful touches like clear icons and an easy to navigate dashboard which really enhance the experience. These small details add up especially when you are using the platform regularly for HR tasks. For small and medium-sized businesses like ours, it strikes the perfect balance. It offers all the essential HR functions be it employee data management, onboarding, time-off tracking and reporting without overwhelming us with unnecessary extras. Overall it is powerful but simple which is exactly what a growing business needs to stay organized and efficient.
Cons
What I liked least about it was the limited advanced features for bigger teams, costs that can stack up, gaps when integrating with niche tools and customization that could be stronger like syncing with assessment platforms or learning sites such as Udemy/Coursera. AI integration would be a welcome future addition too.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Juliana
Retail, 11-50 employees
More than a year
“great reports but looks a bit old”
Pros
One thing I really like is the powerful analytics and data visualization tools. The reporting feature is definitely one of the best aspects of BambooHR.
Cons
It is quite expensive, particularly for larger teams. Also compared to other systems I have used, the interface feels a bit old-fashioned and almost too basic.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
8
Athena
Public Relations and Communications, 11-50 employees
More than a year
“looks great, glitchy on mobile”
Pros
The interface looks great and it's really easy to use and view employee records.
Cons
Some tables and buttons can be glitchy on mobile as sometimes they don't show up properly on the mobile version.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Karen
Government Administration, 51-100 employees
Less than a year
“very friendly with some system limits”
Pros
Setting up and using BambooHR is not an issue at all. Overall it is very user-friendly and I find it easy to navigate.
Cons
There are system limitations I noticed when it comes to payroll, tracking time and attendance and benefits administration.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7