Ali
Environmental Services, 51-100 employees
Less than a year
“Simple to set up and change”
Pros
It is very simple to use and offers great customization options to fit our specific business needs. It requires very little training to get the hang of and the implementation process is simple and hassle-free too.
Cons
Well it is a solid tool but there have not been many updates lately so there is often a wait for new features.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Andrii
Industrial Automation, 51-100 employees
Less than a year
“Great for US payroll and tracking”
Pros
This software is one of the most popular HR systems out there and it includes everything from applicant tracking to payroll. A really standout feature is the geolocation tracking which helps verify that work reports are coming from the correct job sites. It has powerful reporting tools and is especially strong with U.S. payroll. Since most HR professionals are already familiar with it so getting new teams up to speed is quick and easy. Plus the mobile app is reliable as it lets employees clock in and out right from their phones and automatically calculates overtime which is a huge time-saver.
Cons
It is not ideal if you need to hire international contractors. The automated clock-in with attendance reports for tracking late arrivals is useful and I'd like to see more automation features. It does not include built-in tools for sourcing candidates or marketing automation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Tonia
Health, Wellness and Fitness, 51-100 employees
Less than a year
“Simple and good for my job”
Pros
It is user-friendly and easy to navigate. I use it for my professional career.
Cons
None as the program is very user-friendly and easy to navigate.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
luisa
Information Technology and Services, 500+ employees
Less than a year
“Quick but the new look is different”
Pros
The platform is really easy to use, with an interface that makes it simple to navigate and find what we need. Also it is optimized for quick loading which is super helpful.
Cons
I was not fond of some of the recent visual updates. It also does not offer much flexibility for customizing the interface to suit personal preferences.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
6
Functionality
7
Sanaa
Health, Wellness and Fitness, 1-10 employees
More than a year
“Great features, limited report options”
Pros
BambooHR interface is user-friendly, offering great self-service options for employees and excellent features for payroll, time tracking and performance management.
Cons
There is limited ability to customize reports and integrating with some third-party apps can be challenging.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Samuel
Education Management, 101-500 employees
More than a year
“Simple but the vacation counter is tricky”
Pros
I find it simple to use, with many useful features for end users.
Cons
The holiday tracker can be a bit confusing at times especially in how it shows days remaining without accounting for future time off that's already scheduled.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Hayley
Consumer Services, 51-100 employees
Less than a year
“Good reports but a big payroll mistake”
Pros
The ability to create custom reports is a great feature. I use this function quite often!
Cons
It still has not resolved an ongoing issue we have that is a non-taxable reimbursement is being included in the gross income summary on pay stubs, when it should not be. This has created problems for employees who need to report income for government benefits as eligibility is often based on that gross income figure.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
6
Karleen
Plastics, 51-100 employees
Less than a year
“Simple to learn and manage”
Pros
It is a comprehensive platform that's easy to navigate. The design is simple and great for managing employee profiles, attendance and training. Also it is very easy to learn.
Cons
Occasionally there is a slight delay when loading documents or during new employee setup but I feel like that's pretty normal with most systems.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Oluwalonimi
Telecommunications, 500+ employees
More than a year
“Puts all our HR in one app”
Pros
I really like how the app simplifies everything, letting us handle all our HR benefits and admin tasks in one place.
Cons
There is honestly nothing I dislike about it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Leah
Hospital & Health Care, 1-10 employees
Less than a year
“Great mobile app but glitches sometimes”
Pros
One thing I like is that BambooHR offers a mobile app as it's super convenient having all my documents right there when I need them.
Cons
The app sometimes glitches and I have had a few errors on my timecard because of it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Mike
Information Technology and Services, 500+ employees
More than a year
“Great for everything”
Pros
Honestly this platform is great across the board from managing personal info to handling important documents. These days, a mobile app is pretty standard but BambooHR's works so well that it is absolutely essential for managing time-off requests when you are away from your desk.
Cons
If I am being really picky, the new interface can be a bit confusing since they have rearranged several elements. So an interactive guide would make it easier to adjust.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sagun
Information Technology and Services, 101-500 employees
Less than a year
“An all-in-one tool that saves time”
Pros
This app really is an all in one tool that saves me time as an employee and makes me feel more in control. Whether it is setting goals, getting onboarded or requesting time off, everything's in one place, cutting out a lot of back-and-forth. Instead of going to HR for every little update, I can just do it myself in the app. I also really like the performance tracking and how transparent it is about my career history, upcoming time off and more.
Cons
I do not have many complaints about the app though it would be perfect if payroll was included instead of being an add-on. Still it is a great tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Computer Software, 500+ employees
More than a year
“Perfect org chart but weak for wide-spread hiring”
Pros
The company org chart is very helpful for finding coworkers and seeing who reports to whom. Managing time off and out-of-office settings is simple too and I love that I can sync who's out directly to my Outlook calendar.
Cons
umm the recruitment features are not quite comprehensive enough. Handling a large volume of candidates is not very practical too so you will likely need another solution for that.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Lisa
Telecommunications, 11-50 employees
More than a year
“Brings all our employee data together”
Pros
It brings all employee data together in one spot, automates a lot of our HR work, improves the employee experience with self-service features and offers tools for tracking performance and creating reports.
Cons
I feel like the mobile app could use more features to bring it in line with the web version and the pricing may not be the best fit for very small businesses.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Ryan-Mae
Computer Software, 11-50 employees
More than a year
“User-friendly but not for global teams”
Pros
BambooHR is really user-friendly and easy to figure out. As our employees hardly need any training to get the hang of it. The interface is clean and not overwhelming and the reporting features are solid.
Cons
We decided to stop using it after some updates made it difficult to support our growing global team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
5
Andrea
Hospital & Health Care, 51-100 employees
More than a year
“Centralizes info but reporting is confusing”
Pros
I love that BambooHR keeps all my info in one central place. I can check my salary details, performance reviews, goals, time-off requests, training info, the company directory, important links and so on. I mean everything, you just name it. Having everything together saves so much time. Also the mobile app is great for accessing things on the go, too.
Cons
Well I find the reporting function confusing and hard to figure out.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Orrin
Medical Practice, 1-10 employees
More than a year
“Great for tracking but I hate the login code”
Pros
In my opinion it is a great way to keep track of everyone's time off and performance reviews.
Cons
I really dislike that you now need a security code to log in.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Victoria
Facilities Services, 11-50 employees
Less than 6 months
“Love the easy tools and great help”
Pros
Absolutely love how easy BambooHR is to use. Features like the org chart, hiring section, reports and surveys including satisfaction and well-being checks are all incredibly helpful. Plus the customer support is fantastic as any time we have had an issue, they have fixed it in less than a day.
Cons
One thing I wish for is the option to create custom reports with graphs and other visuals.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Stephanie
Information Technology and Services, 51-100 employees
Less than a year
“Modern and affordable but not customizable”
Pros
It is modern and a lot more affordable than other HR systems I come across.
Cons
The process flows are not very customizable which I feel like can be problematic if you have complex workflows.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
6
Marco
Marketing and Advertising, 51-100 employees
Less than 6 months
“User-friendly but the app is limited”
Pros
One of the best things to me about BambooHR is its user-friendly design and customization options. It makes HR tasks like onboarding, managing employee records, tracking performance and handling time-off requests much simpler.
Cons
I noticed that the mobile app is functional but has limitations as it is not as full-featured as the desktop version and some tools are not available on the app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9