Total 520 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

49%

4

Stars

41%

3

Stars

8%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

L

Lori

Non-Profit Organization Management, 51-100 employees

Less than a year

4.0
March 2025

consolidated but not customizable

Pros

Everything is consolidated in one place which I like from hiring and onboarding to leave tracking and offboarding.

Cons

The lack of customization makes it harder to adapt to our company's unique needs.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

5

Functionality

7

M

Mohamed

Consumer Services, 51-100 employees

Less than a year

5.0
March 2025

Quick search function but gives an outdated feel

Pros

We can quickly search for your colleagues by name and it makes it easy to communicate with HR without hassle.

Cons

Honestly the app feels a little outdated to me compared to other HR apps available today.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

M

Michal

Accounting, 500+ employees

More than a year

3.0
March 2025

Displays info but is confusing

Pros

There is not much for me to do within it as the program mainly just displays information.

Cons

It is a little tricky to find my way around since I do not use it daily and with so many different tools available, it is not always clear what this one is specifically for.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

7

Functionality

5

M

Matthew

Religious Institutions, 51-100 employees

More than a year

5.0
March 2025

perfect for managing the whole team

Pros

It is perfect for all aspects of employee management from performance reviews to sharing essential data and more.

Cons

Occasionally when I am in the Hiring section, resumes or cover letters won't open in Chrome. When that happens I switch to Microsoft Edge though I later found out that sometimes just refreshing the browser in Chrome fixes it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

M

Matthew

Computer Networking, 500+ employees

More than a year

4.0
March 2025

Easy employee time logging but limited temp staff tracking

Pros

My employees found it pretty easy to access and log their hours. I liked that there was an app for them to use and it even showed where they clocked in and out which helped us catch a few employees who were late.

Cons

We hire a lot of temporary staff at our location and I really wish there was a better way to track their hours within the software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L

LuAnne

Mental Health Care, 51-100 employees

Less than a year

5.0
March 2025

Smooth and nice to look at

Pros

It is easy to use and flows smoothly. Plus I find it visually appealing.

Cons

It might seem pretty basic at first but I must say everything is laid out just as it should be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Coralie

Information Technology and Services, 500+ employees

More than a year

5.0
March 2025

A big help for my HR work

Pros

BambooHR helps me with my HR tasks by providing accurate data and helping manage my organization.

Cons

I have been using it for years and have not encountered any drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sam

Consumer Goods, 11-50 employees

Less than 6 months

5.0
March 2025

Makes hiring fast and simple

Pros

Hiring is so much easier with BambooHR. Also it has a user-friendly interface and lots of great job posting options that save us a lot of time.

Cons

The interface does feel a bit outdated in certain areas and they are somewhat slow to roll out new features that users request.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

6

C

Ciara

Consumer Goods, 11-50 employees

Less than 6 months

5.0
March 2025

Does everything we need

Pros

They do it all which I like the most about it. In short it is an all-in-one company.

Cons

Nothing so far as I am still exploring everything it can do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ryan

Construction, 500+ employees

Less than a year

4.0
March 2025

Works well but has some limits

Pros

BambooHR is an easy to use system. It may not be the most advanced but I must say it does what it's supposed to do really well.

Cons

It does have its limitations. Some of the workflows do not function the way you'd expect in a typical HR system.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

6

A

Ali

Environmental Services, 51-100 employees

Less than a year

5.0
February 2025

Simple to set up and change

Pros

It is very simple to use and offers great customization options to fit our specific business needs. It requires very little training to get the hang of and the implementation process is simple and hassle-free too.

Cons

Well it is a solid tool but there have not been many updates lately so there is often a wait for new features.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Andrii

Industrial Automation, 51-100 employees

Less than a year

5.0
February 2025

Great for US payroll and tracking

Pros

This software is one of the most popular HR systems out there and it includes everything from applicant tracking to payroll. A really standout feature is the geolocation tracking which helps verify that work reports are coming from the correct job sites. It has powerful reporting tools and is especially strong with U.S. payroll. Since most HR professionals are already familiar with it so getting new teams up to speed is quick and easy. Plus the mobile app is reliable as it lets employees clock in and out right from their phones and automatically calculates overtime which is a huge time-saver.

Cons

It is not ideal if you need to hire international contractors. The automated clock-in with attendance reports for tracking late arrivals is useful and I'd like to see more automation features. It does not include built-in tools for sourcing candidates or marketing automation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

T

Tonia

Health, Wellness and Fitness, 51-100 employees

Less than a year

4.0
February 2025

Simple and good for my job

Pros

It is user-friendly and easy to navigate. I use it for my professional career.

Cons

None as the program is very user-friendly and easy to navigate.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

L

luisa

Information Technology and Services, 500+ employees

Less than a year

4.0
February 2025

Quick but the new look is different

Pros

The platform is really easy to use, with an interface that makes it simple to navigate and find what we need. Also it is optimized for quick loading which is super helpful.

Cons

I was not fond of some of the recent visual updates. It also does not offer much flexibility for customizing the interface to suit personal preferences.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

6

Functionality

7

S

Sanaa

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0
February 2025

Great features, limited report options

Pros

BambooHR interface is user-friendly, offering great self-service options for employees and excellent features for payroll, time tracking and performance management.

Cons

There is limited ability to customize reports and integrating with some third-party apps can be challenging.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

S

Samuel

Education Management, 101-500 employees

More than a year

4.0
February 2025

Simple but the vacation counter is tricky

Pros

I find it simple to use, with many useful features for end users.

Cons

The holiday tracker can be a bit confusing at times especially in how it shows days remaining without accounting for future time off that's already scheduled.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

H

Hayley

Consumer Services, 51-100 employees

Less than a year

3.0
February 2025

Good reports but a big payroll mistake

Pros

The ability to create custom reports is a great feature. I use this function quite often!

Cons

It still has not resolved an ongoing issue we have that is a non-taxable reimbursement is being included in the gross income summary on pay stubs, when it should not be. This has created problems for employees who need to report income for government benefits as eligibility is often based on that gross income figure.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

6

K

Karleen

Plastics, 51-100 employees

Less than a year

5.0
January 2025

Simple to learn and manage

Pros

It is a comprehensive platform that's easy to navigate. The design is simple and great for managing employee profiles, attendance and training. Also it is very easy to learn.

Cons

Occasionally there is a slight delay when loading documents or during new employee setup but I feel like that's pretty normal with most systems.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

O

Oluwalonimi

Telecommunications, 500+ employees

More than a year

5.0
January 2025

Puts all our HR in one app

Pros

I really like how the app simplifies everything, letting us handle all our HR benefits and admin tasks in one place.

Cons

There is honestly nothing I dislike about it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

L

Leah

Hospital & Health Care, 1-10 employees

Less than a year

5.0
January 2025

Great mobile app but glitches sometimes

Pros

One thing I like is that BambooHR offers a mobile app as it's super convenient having all my documents right there when I need them.

Cons

The app sometimes glitches and I have had a few errors on my timecard because of it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7