BambooHR Reviews

“From paper checklists to digital hub

Pros

I appreciate how well it handles time-off tracking and the whole onboarding workflow. Before switching to this system, we were stuck doing everything manually with paper forms and endless checklists. Now we have a centralized hub that everyone in the office can easily access. The mobile functionality is fantastic too and our team can view all their information directly from their phones.

Cons

so far, there's not much to complain about. One small limitation is that you can't directly export data to QuickBooks but other than that, I can't think of any real problems.

“Amazing platform, stellar support

Pros

how intuitive this platform is to use. The support team is incredibly knowledgeable and always resolves my issues fast.

Cons

I wish the eNPs feature came in spanish too, not just English.

“The ultimate automation engine

Pros

The automation and streamlining capabilities are fantastic. I was able to set up on- and off-boarding tasks, hiring processes, performance management and company performance tracking. This gave us reporting abilities we never had before. Working for an entrepreneur with multiple businesses, I appreciate being able to house each company's HR needs in one place. I can easily toggle between companies, locations, hire dates and more without jumping between different platforms. Payroll is simple and convenient. We added this feature after using the platform for other needs and I'm so glad we did. Having everything in one place makes my job much easier.Implementation was smooth from the start and each time we've added new features or companies, they made the transition simple with checklists and support. Customer service is incredibly nice and I think being friendly must be their main hiring requirement! Even when my issues weren't simple, they followed through on every request. The Community page is a recent addition we can't live without now. We use it to send, organize and store company announcements. With multiple groups available, getting information to team members is quick and easy to reference later. Since starting here, we've also integrated additional software applications that connect easily, taking even more off my plate through automation. We use background check software and an employee gifting platform that communicate directly with the system. I'm always looking for more automation opportunities and this platform has really enhanced that while giving me more time for executive-level tasks I can't automate.

Cons

The approval process could be more flexible. A really helpful feature would be a specific area for expense reimbursements that connects straight to payroll.

“Fantastic support makes all the difference

Pros

Customer service is absolutely fantastic. I've called support countless times and never had a bad experience. Usually I hate contacting support teams but I genuinely enjoy reaching out to these folks when I need help.

Cons

Getting used to the new interface has been a bit of a challenge since I'd become comfortable with where everything was after 9 months but I'm sure I'll adapt soon enough!

“Great interface with hidden settings

Pros

interface looks great and navigation feels pretty easy. There's tons of training materials available which I really appreciate. I've only been using it for two months but I'm enjoying it way more than ADP that I used before for hiring. Way fewer formatting problems with offer letters too.

Cons

Finding certain settings can be tricky since some are tucked away in places where you need to hover around to discover the options.

“Helpful but pricey tracking tool

Pros

applicant tracking system has been really helpful for managing our hiring process and keeping everything organized.

Cons

It's a bit expensive but it's the only option available.

“simple but frustratingly restricted

Pros

Everything's consolidated in one spot and going through it feels very simple.

Cons

constant changes in Bamboo can be frustrating, especially when managers restrict access to features I actually need for my work.

“game-changer with buggy clocks

Pros

Managing HR used to feel overwhelming with all the moving parts but this platform puts everything in one convenient spot. It's saved me from countless tedious tasks that used to eat up my entire day. The signature and forms feature is a game-change. I can send documents to employees and once they sign, everything gets filed automatically in there personnel file. The hiring and onboarding process flows so much smoother now, which has really taken the pressure off. Customer support is fantastic too, always quick to respond with a friendly attitude. Haven't had a single bad experience with either customer support or payroll support.

Cons

The time clock feature gives us trouble sometimes and it gets glitchy and doesn't properly clock people in or out, so we end up doing alot of manual fixes. The location stamp is usually helpful but lately it's been acting weird and showing employees at the wrong locations. These features have real potential if the bugs get worked out.

“Amazing service, basic payroll

Pros

I've never experienced customer service like this before. They're incredibly quick to respond and always ready to help out.

Cons

Payroll feature feels very basic and gets on my nerves sometimes.

“Saves our HR team a lot of work

Pros

Employees can update their own details, request time off and handle performance reviews which really lightens the load of our HR team.

Cons

The mobile app does not offer all the functionality of the desktop version like full access to advanced reporting tools which I do not like.

“Clean and fast, too many reminders

Pros

The interface is incredibly clean and organized. Handling HR onboarding documents, digital signatures and leave management is all very efficient. Also it is a high-performing, user-friendly product that works pretty well for us on both web and mobile.

Cons

To me the dashboard options feel quite limited and there is no way to customize it. I also get bombarded with multiple reminders at times which can be overwhelming.

“Simple but some info is hard to find

Pros

It is a simple HR software though it does not include every possible feature in one package.

Cons

Some information seems harder to find, almost seems to me that it is hidden away.

“Does everything I need!

Pros

The platform is simple to use as I can view and update my personal info, request time off with a few clicks, access payslips in the documents section, give feedback for colleagues and track my own goals and evaluations.

Cons

I cannot really think of anything I did not like, though sometimes the page layout required a few extra clicks to get where I needed.

“smooth hiring but looks a bit outdated

Pros

This software makes hiring incredibly smooth. It's simple for recruiters to manage and equally easy for candidates to apply which is a huge plus

Cons

The user interface could use an update to match current HR industry standards and I feel like the customer support has room for improvement.

“needs company-wide pto calendar view

Pros

They have a great tool for mapping out your company's organizational structure that everyone can access. The PTO approval system works well for individuals though I wish there was a company-wide calendar showing who's off each day instead of relying on Outlook. Document storage and e-signatures work perfectly. The search function is also excellent as we can easily find employees and view their profiles and job details which was especially helpful when I joined the company.

Cons

My only suggestion is about time off as it would be great to have a shared calendar for the whole company. I have heard payroll management could be tricky but I was not involved in that part.

“I love the time-off calendar!

Pros

BambooHR is very user-friendly. The site is easy to navigate and I especially like the calendar feature for tracking staff time off.

Cons

Overall I really do not have any complaints about it.

“convenient all-in-one platform for hr needs

Pros

The interface is user friendly and easy to use. I can quickly see how much time off I have taken and what I have left, without manual calculations. I also like having performance and goal tracking in one place instead of a separate platform. The company directory is also handy for finding contact details without dealing with Outlook's unreliable contact cards.

Cons

I am not comfortable with the feature that shows when everyone in the company is out of the office as it feels like an invasion of privacy. That should really be limited to your own team. Also document organization could be better as after onboarding, I could not find all the forms I signed.

“Made hiring and onboarding smooth

Pros

It made our onboarding process smooth and we attracted more applicants thanks to the streamlined hiring system.

Cons

We have been happy with everything so far. There are a few reports that would be helpful but nothing that disrupts our workflow.

“Impressive demo!

Pros

I recently tried a demo of BambooHR and the interface is impressive, plus all the functions work smoothly and effectively.

Cons

After the demo I was really impressed and there is nothing I dislike about it.

“Simple tool but reports need payroll

Pros

It is very user-friendly. I mean even employees who usually struggle with technology can use the web and mobile apps with minimal help. Plus the team regularly updates the software and adds useful new features.

Cons

I would love to include payroll details in custom reports. They have started adding more features to reports but payroll info is not there yet. I am hoping that's coming soon.