“game-changer with buggy clocks”

Pros

Managing HR used to feel overwhelming with all the moving parts but this platform puts everything in one convenient spot. It's saved me from countless tedious tasks that used to eat up my entire day. The signature and forms feature is a game-change. I can send documents to employees and once they sign, everything gets filed automatically in there personnel file. The hiring and onboarding process flows so much smoother now, which has really taken the pressure off. Customer support is fantastic too, always quick to respond with a friendly attitude. Haven't had a single bad experience with either customer support or payroll support.

Cons

The time clock feature gives us trouble sometimes and it gets glitchy and doesn't properly clock people in or out, so we end up doing alot of manual fixes. The location stamp is usually helpful but lately it's been acting weird and showing employees at the wrong locations. These features have real potential if the bugs get worked out.

“Amazing service, basic payroll”

Pros

I've never experienced customer service like this before. They're incredibly quick to respond and always ready to help out.

Cons

Payroll feature feels very basic and gets on my nerves sometimes.

“Saves our HR team a lot of work”

Pros

Employees can update their own details, request time off and handle performance reviews which really lightens the load of our HR team.

Cons

The mobile app does not offer all the functionality of the desktop version like full access to advanced reporting tools which I do not like.

“Clean and fast, too many reminders”

Pros

The interface is incredibly clean and organized. Handling HR onboarding documents, digital signatures and leave management is all very efficient. Also it is a high-performing, user-friendly product that works pretty well for us on both web and mobile.

Cons

To me the dashboard options feel quite limited and there is no way to customize it. I also get bombarded with multiple reminders at times which can be overwhelming.

“Simple but some info is hard to find”

Pros

It is a simple HR software though it does not include every possible feature in one package.

Cons

Some information seems harder to find, almost seems to me that it is hidden away.

“Does everything I need!”

Pros

The platform is simple to use as I can view and update my personal info, request time off with a few clicks, access payslips in the documents section, give feedback for colleagues and track my own goals and evaluations.

Cons

I cannot really think of anything I did not like, though sometimes the page layout required a few extra clicks to get where I needed.

“smooth hiring but looks a bit outdated”

Pros

This software makes hiring incredibly smooth. It's simple for recruiters to manage and equally easy for candidates to apply which is a huge plus

Cons

The user interface could use an update to match current HR industry standards and I feel like the customer support has room for improvement.

“needs company-wide pto calendar view”

Pros

They have a great tool for mapping out your company's organizational structure that everyone can access. The PTO approval system works well for individuals though I wish there was a company-wide calendar showing who's off each day instead of relying on Outlook. Document storage and e-signatures work perfectly. The search function is also excellent as we can easily find employees and view their profiles and job details which was especially helpful when I joined the company.

Cons

My only suggestion is about time off as it would be great to have a shared calendar for the whole company. I have heard payroll management could be tricky but I was not involved in that part.

“I love the time-off calendar!”

Pros

BambooHR is very user-friendly. The site is easy to navigate and I especially like the calendar feature for tracking staff time off.

Cons

Overall I really do not have any complaints about it.

“convenient all-in-one platform for hr needs”

Pros

The interface is user friendly and easy to use. I can quickly see how much time off I have taken and what I have left, without manual calculations. I also like having performance and goal tracking in one place instead of a separate platform. The company directory is also handy for finding contact details without dealing with Outlook's unreliable contact cards.

Cons

I am not comfortable with the feature that shows when everyone in the company is out of the office as it feels like an invasion of privacy. That should really be limited to your own team. Also document organization could be better as after onboarding, I could not find all the forms I signed.

“Made hiring and onboarding smooth”

Pros

It made our onboarding process smooth and we attracted more applicants thanks to the streamlined hiring system.

Cons

We have been happy with everything so far. There are a few reports that would be helpful but nothing that disrupts our workflow.

“Impressive demo!”

Pros

I recently tried a demo of BambooHR and the interface is impressive, plus all the functions work smoothly and effectively.

Cons

After the demo I was really impressed and there is nothing I dislike about it.

“Simple tool but reports need payroll”

Pros

It is very user-friendly. I mean even employees who usually struggle with technology can use the web and mobile apps with minimal help. Plus the team regularly updates the software and adds useful new features.

Cons

I would love to include payroll details in custom reports. They have started adding more features to reports but payroll info is not there yet. I am hoping that's coming soon.

“A complete platform!”

Pros

I love it as it is gradually turning into a truly all in one platform that is simple to use covering HR, payroll, time tracking, training, performance management and more.

Cons

There are just a few minor things like being able to add more than five signatures to a document but nothing major.

“user-friendly and very dependable”

Pros

Personally, I think this software is really user friendly making it easy for employees to find what they need which in turn simplifies my job. The system is dependable with very few glitches or downtime. The applicant tracking system is the standout feature but the time-off management and other personnel tools are also excellent. Performance is consistently solid.

Cons

Some of the add-on products like benefits and payroll, need more development. I'd also like to see more integration options.

“Simple and keeps everything organized for us”

Pros

I like how simple it is and how neatly it organizes and tracks all the information we enter.

Cons

It is a bit frustrating that sometimes I can only access the app on my phone and not my computer. It also lags occasionally.

“Ideal for time offs”

Pros

It gives me a simple way to request and approve time off, check how long team members have been with the company, review salary history and view the organizational chart.

Cons

There are not any notifications so when I approve time off, I have to remember to check or note it myself. Also it would be helpful to get a Slack reminder the day before or the morning of.

“Fantastic tool that fits our needs!”

Pros

BambooHR is a fantastic organizational tool that we can easily adapt to fit our changing needs.

Cons

There is not much to complain about it as it handles everything we need really well.

“reliable platform with minor login glitch”

Pros

I really like how simple it is to find my way around and pull up information. I have never run into any problems while using it.

Cons

Sometimes I need to try logging in twice because the screen seems to have a glitch.

“Essential despite recent changes”

Pros

The simplicity and customization options are fantastic. I use this as an onboarding tool alongside the HRBPs on my team and it makes the handshake smooth. It easily integrated with our ATs and has become an essential part of my daily workflow.

Cons

Not really a fan of the latest update they rolled out.