“Friendly and insightful from day one”

Pros

UI feels really friendly and our team picked it up quickly. The reporting capabilities are fantastic and they give us solid insights that help us make better decisions about our staff.

Cons

I honestly can't think of anything negative to say. The team has been really responsive to our suggestions and feature requests!

“Easy and reliable for daily use”

Pros

super easy to use and train staff on. We rely on it for bringing new hires up to speed, managing time off, running surveys and keeping track of key employee data. Their support team is fantastic and they're always available and either solve issues right away or send you detailed guides to walk through the steps.

Cons

There really aren't many downsides I can think of when it comes to using this platform.

“Accessible but broken calendar view”

Pros

Interface is really accessible and makes finding what I need simple. Navigation feels smooth too with well-organized tabs that dont require much training.

Cons

Calendar view doesn't actually filter when you select specific options even if I choose just birthdays, everything else still shows up on the screen which defeATs the purpose

“Our all-in-one hr command solution”

Pros

Really appreciate having all our HR, payroll and performance data consolidated in one spot! The interface is incredibly user-friendly, which makes daily tasks much smoother. The onboarding team was fantastic and they really took the time to understand our existing paper-based processes and helped us transition from our old systems smoothly.

Cons

I wish it integrated better with our external systems, though we've worked around this using ZAPIer since it does allow access to certain fields for automation.

“Transformed our manual processes”

Pros

I can't believe how much this has transformed our HR operations. We went from doing everything by hand to having most of our processes automated, which has made everything so much smoother and more efficient. The reporting capabilities are fantastic and we get accurate insights that really help us make smarter business decisions. The implementation process was simple and the ongoing support has been absolutely excellent.

Cons

A few minor features would be nice to have, things like blackout dates for the personal leave calendar and a simpler way to request remote work. Small suggestions pop up occasionally but we've managed to work around these gaps without much trouble.

“huge improvement over workday”

Pros

The navigation is very easy and it's such a huge improvement over Workday. The feature set is impressive, plus integrating with our other sAAs applications happens easily. Workday really felt like overkill for what we needed. The UI design is spot-on which makes me want to use it regularly.

Cons

Can't really pinpoint anything major that bothers me.

“Useful despite slow chat support”

Pros

I use this system every day and find the staff request tracking really useful. Creating reports for compliance is straightforward with all the data available. The specialized fields make it much easier to keep records up to date and meet our deadlines.

Cons

sometimes it's tough getting through the online chat support queue. There are times when calling is the only option available instead of being able to ask questions through chat.

“Easy but frustratingly limited”

Pros

I like how easy everything is to use and locate what I need. The update process is smooth and the reporting features work well for my needs. Their support team has been fantastic and they're always there when I need assistance and genuinely helpful.

Cons

The branding options are pretty limited, you can only change the logo and pick from preset colors which is frustrating. I have to manually adjust the payroll system since it doesnt automatically track unpaid time off plans. The integration with sequoia Benefits is incomplete, so deduction changes require extra work. The Performance Management tool costs way too much for what it offers.

“simple and reliable automation”

Pros

love how simple it is to configure automated email reports and our team can log in anytime to check their vacation days and PTO balance.

Cons

I haven't run into any real issues with this platform so far.

“Transformed our hr operations”

Pros

Admin features are fantastic. I can customize access levels, policies and reports to fit exactly what our organization needs. File management is simple to use and bringing new employees on board has become incredibly smooth thanks to the amazing design. This system has completely transformed how we handle HR processes, making everything more efficient and perfectly aligned with our goals.

Cons

only thing I'd mention is that there's always room for more customization options. I've been sending feedback to the development team for years about features we'd find helpful and to their credit, they've actually implemented some of my suggestions over time.

“smooth but less interactive flow”

Pros

Hiring and onboarding process flows really smoothly and when someone leaves, offboarding is just as simple. I find the platform incredibly user-friendly and everything is easy to use. What I appreciate most is how all the information I need is right there and easily accessible without having to dig through multiple screens.

Cons

I'm not thrilled with the new platform layout and it feels less interactive than before and I worry it might make things harder for users to use.

“User friendly and well connected”

Pros

User friendly interface, so both admins and regular users can find their way around without any trouble. We've been able to bring all our HR data into one place and ditch several manual processes we used to rely on. The way it connects with other applications has been a huge help and whenever we've needed support, the team has been incredibly responsive and helpful.

Cons

The custom field restrictions aren't as easy as I'd hoped, though they still handle the basic functions I need.

“simple to use”

Pros

The interface flows really well and I find myself navigating through features without any trouble. What impressed me most is how friendly everything feels and there's barely any training involved.

Cons

I wish there were more options for custom reporting that could be tailored specifically to what our business actually needs.

“True game-changer for hr”

Pros

Having everything centralized in one spot has been a game-changer for our HR operations. The interface is so simple that even our most tech-hesitant employees can easily track their hours, handle document signing and submit time-off requests without any issue. From an administrative standpoint, I love being able to access everything on my phone throughout the day, it means I can stay on top of my team's needs no matter where I am.

Cons

I haven't run into any problems they couldn't help me work through yet! The trainer we had was fantastic and eager to answer every question during implementation and data integration.

“Ignored and stuck with regret”

Pros

The system handles a lot of functionality while staying pretty easy to get around in.

Cons

support ignores most problems and questions, pushing you off instead of helping. They never implement product enhancement requests and they just tell you to submit them knowing nothing will happen. Updates often create new issues without any solutions offered. The program works but they dont care about individual businesses. They only focus on appealing to the majority of clients, completely ignoring anyone who needs something different. I regret choosing this system. It's so time-consuming to switch HR platforms that we're stuck but I know it will never grow with our needs since they don't listen to user feedback or improvement ideas.

“Impressive onboarding and great help”

Pros

The onboarding features are impressive and I like the customer support as it is outstanding.

Cons

No complaints as customer support is impressive and the user interface is incredibly easy to navigate.

“Happy with everything it offers”

Pros

Two of the clients we recruit for use BambooHR and we have been really happy with the parts of the platform we interact with. Overall it's been a great experience so far.

Cons

So far we have not faced any issues with this tool.

“A great HR tool for me!”

Pros

This was the first HR tool I ever used and it was a great experience. I finally got a clear picture of how many PTO or flex days I had left to use. From a user perspective the information available on both the desktop and mobile apps is pretty useful for tracking time off. It is a simple process and it really helps me. Overall it works perfectly for my needs.

Cons

To be honest I have nothing major to share when it comes to cons.

“strong option for smaller team payroll”

Pros

I think this is a strong option for smaller teams with simple payroll. The platform is clean and easy to use, especially for making your own updates to payroll and tax information. I've found some of the features, like syncing time-off requests with Google Calendar, to be really handy, it's a nice plus you don't always get with other providers.

Cons

You get what you pay for. The support is not the fastest and they are not very quick to help with problems. They do have live chat but most of the time, they could not answer my questions instantly and would need to escalate the issue. There is no support hotline for immediate help, so you have to be careful when terminating employees. If you make a mistake with the final paycheck date, they will disappear from payroll and you will need to fix the date to bring them back.

“fresh look but complex menu navigation”

Pros

The interface is really user-friendly and has a fresh, modern design.

Cons

It can be tough to find certain sections hidden in complex menus. Setting up user permissions and visibility was not the easiest either. Also the Business Organization Chart is difficult to navigate and does not provide a simple way to click through.