GigSmart

What Is GigSmart

GigSmart is a cloud-based workforce management platform built for businesses that employ hourly, temporary, and permanent workers. It supports scheduling and time tracking along with messaging and temporary staffing. Businesses can also use it for applicant sourcing, payments, and reporting. The platform gives managers visibility from workforce requests through payouts. This can help them manage seasonal peaks and ongoing labor demand while limiting operational delays. Through an expanded 1099 payout solution from workforce payments provider Branch, GigSmart’s G-Flex feature also brings worker onboarding and payments together with earnings tracking and tax filing for more than two million workers.

What Is GigSmart Best For?

Smart Hire uses a tiered, AI-powered process to fill open shifts with suitable workers. It prioritizes favorited workers and custom groups, followed by highly rated previous hires and qualified nearby talent. It can schedule extra coverage to reduce disruption from last-minute cancellations. Unlike typical HR platforms, this feature combines automated staffing with control, allowing managers to send offers and hire workers manually before or during the process.

How Much Does GigSmart Cost?

GigSmart pricing is estimated to start at $49/month. Rather than using a standard subscription plan, the vendor lets businesses set worker pay and choose the add-ons they need before placing a request.

Beyond this base cost, recruiters might also need to account for:

• 1099 Worker Service Fee: Typically $25–$100+/worker/shift, depending on worker compensation and whether the standard service rate or minimum transaction fee applies
• W-2 Worker Service Fee: Generally $45–$150+/worker/shift, based on worker compensation and the applicable W-2 service charge
• Drug Screening: Estimated at $30–$75/screening, with the final cost varying by screening type and testing requirements
• Permanent Job Posting: Usually $90–$600/posting, depending on the posting package and hiring needs
• MVR Screening: Commonly estimated at $20–$50/worker, depending on the screening scope and applicable record-check fees

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

GigSmart Integrations

The vendor allows integrations with these third-party platforms:

• ChatGPT
• Claude
• Google Gemini
• Onfleet
• Slack software

How Does GigSmart Work?

Here's a step-by-step guide to using GigSmart features:

• Log in to the platform with your registered credentials
• Create a Shift Gig and add the position details
• Add the location and schedule along with the responsibilities, workers, and pay rate
• Set the qualifications that talent must meet
• Add background checks, motor vehicle record checks, or drug screenings if needed
• Use Smart Hire to find qualified workers nearby and send offers directly to the talent
• Review applicant profiles, their work histories, and ratings, and then select the right talent
• Monitor accepted workers through the business application; you can also check arrival status, working hours, and timesheets
• Approve completed timesheets once the work is finished. GigSmart can then calculate the charges and process worker payments

Who Is GigSmart For?

The vendor supports businesses in the following sectors:

• Warehouse
• Manufacturing
• Hospitality
• Transportation
• Logistics
• Restoration
• Construction
• Retail

GigSmart Use Cases

After evaluating GigSmart features, we identified these scenarios where the software may be a practical fit:

1. Warehouse Shift Supervisor Coordinating Core And Flex Staff

Warehouse supervisors often adjust staffing as workloads shift between receiving, picking, packing, and dispatching. The platform lets them schedule core employees, identify uncovered shifts, and add flex workers where they need extra coverage. This makes it easier to manage permanent and temporary staff within the same scheduling process.

2. Delivery Operations Manager Who Assign Drivers Through Onfleet

Time and again, operations managers have to match driver schedules with planned deliveries. Here, GigSmart can connect with Onfleet during shift creation and link scheduled workers to the appropriate driver team. This helps keep staffing details aligned with delivery operations without requiring the same information to be entered separately in both systems.

3. Restaurant Manager Covering Last-Minute Shift Gaps

Restaurant managers need staff when an employee calls out shortly before service. In such times, GigSmart lets them post an ASAP shift and review nearby applicants. If an accepted worker cancels, the shift can be reopened so another worker can be considered.

4. Event Operations Manager Scaling Weekend Crews

Event staffing requirements can change with attendance levels, venue demands, and scheduling changes. GigSmart can help operations teams coordinate regular employees with temporary workers while keeping records of people they may want to rehire. Users note that this setup supports repeat staffing for events that require different crew sizes from one weekend to the next.

Is GigSmart Right For You?

GigSmart may work for businesses that depend on hourly, temporary, or mixed staffing models. 4,000+ businesses use the platform across all 50 U.S. states, which may make it relevant for companies who coordinate with employees in and want talent from multiple locations. Employers can also manage both W-2 and 1099 shifts from one account instead of separating these worker types into different systems.

For security, GigSmart provides resources covering account protection and payment safety. Through its Checkr integration, recruiters can also request background checks for prospective employees. These options may be useful for assignments involving driving responsibilities, access to sensitive environments, or other roles that call for additional screening.

The vendor names Kimpton Hotels & Restaurants, Kroger, Paul Davis, Rakuten, Patagonia, and NAPA Auto Parts among its clients.

In September 2026, GigSmart introduced the option to manage W-2 and 1099 shifts within the same business account. Now, HR experts can select the appropriate worker classification for each shift based on role requirements. This setup can help talent acquisition departments manage staffing arrangements for both W-2 and 1099 workers.

Unsure whether GigSmart suits your requirements? Get in touch at (661) 384-7070, and we will help you assess it more clearly.