Pace Scheduler

Pace Scheduler

Last Updated

Overview

Pace Scheduler is a workforce management and scheduling tool built for round the clock operations, such as public safety and transit, simplifying shift planning and approvals and maintaining staffing levels. Despite varying customer support response, its automation and customizable scheduling make it a good choice for complicated staffing environments.

Pace Scheduler Specifications

  • Attendance And Time Tracking
  • Leave Management
  • Payroll Integration
  • Alerts/Notifications
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What Is Pace Scheduler?

Pace Scheduler is a cloud-based workforce scheduling and management software. The platform helps organizations coordinate staff schedules, manage overtime work, track leave requests, and maintain workforce information within a single platform. Accessible via web and mobile app, it supports routine scheduling activities and saves time otherwise invested in manual administrative work. The platform also offers various features, like Calendar Grid, Minimum Staffing, Time Banks and Accruals, Mobile Access, providing implementation assistance, training resources, and support tools to help organizations transition from their existing scheduling processes.

What Is Pace Scheduler Best Known For?

What makes Pace Scheduler stand out is its ‘Calendar Grid’ feature, which allows schedulers to get the employee shift schedule in one place, within a month timeframe. Agencies can make schedules based on their needs by setting up the color, labels, and groupings within the calendar. Within a single platform, managers can do bulk schedule updates, know staffing availability in real time, post open schedules for staff to book, and manage leave, holiday, and special assignments. This enables a complex shift to coordinate between public safety organizations while maintaining staffing coverage.

How Much Does Pace Scheduler Cost?

Pace Scheduler pricing approximately starts at $1,800/user/year, according to the industry benchmarks. The vendor offers custom plans that vary depending on workforce size, deployment needs, scheduling complexity, and any additional modules or services required.

In addition to the base subscription pricing, organizations need to account for the following additional costs:

  • Implementation And Configuration: $1,000–$10,000+, for schedule setup, policy configuration, and administrator training
  • Payroll Integration And Custom Exports: $500–$5000+, for payroll system connections and custom export development
  • Data Migration: $500–$7,500+, to improve employee records, schedules, and historical data
  • Premium Support And Training: $500–$5,000 annually, for advanced training, priority support, and dedicated assistance
Request a custom Pace Scheduler cost quote based on your requirements.

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

Pace Scheduler Integrations

The vendor supports custom payroll integrations and data exports for various payroll systems, including:

How Does Pace Scheduler Work?

Once the system is configured, users can begin to manage scheduling tasks on one single dashboard:

  • Log in to the platform with provided credentials
  • Access and manage schedules in the Calendar Grid
  • Create staffing and rotation schedules, as well as staff changes
  • Approve and submit any scheduling requests
  • Keep track of staffing and coverage needs
  • Keep a record of employee working time and leave entitlement
  • Create reports and payroll exports
  • Manage timetables and request access via mobile app
Watch a free Pace Scheduler demo to get a visual overview of its capabilities.

Who Is Pace Scheduler For?

Pace Scheduler software serves users in various industries and sectors, including:

  • Law enforcement
  • Sheriff’s offices
  • Campus safety
  • Emergency dispatch centers
  • Correctional facilities
  • Fire departments
  • Private security organizations

Pace Scheduler Use Cases

Based on our analysis of Pace Scheduler features, its capabilities, and publicly available information, we have identified multiple scenarios where the platform is a suitable fit for the workforce scheduling teams.

Public Safety Departments Managing Complex Shift Rotations

This is especially true for police departments, sheriff's offices, and public safety agencies that are staffed 24 hours per day. With multiple teams and rotations, fixed shifts and coverage can be hard to manage manually. Pace Scheduler is designed to complement long term scheduling structures, with the ability to assist supervisors to keep sight of staff availability and coverage needs.

Organizations Handling Overtime And Open Shift Requests

Departments that experience high turnover may need a lot of administrative work to cover the vacancies. For teams that require a structured overtime posting, review, and assignment process, Pace Scheduler is a good choice. The software consolidates all these requests into a single location, making it easier to see when employees are available and to assign shifts to empty positions from one location.

Agencies Requiring Staffing Accountability And Audit Tracking

It's essential for organizations who require a formal audit trail of schedule activity to keep track of schedule changes. Pace Scheduler is suitable for situations where supervisors need to know who made a scheduling change and when the change was made. This facilitates transparency in operations and gives back to management a history of all operations for review.

Departments Coordinating Workforce And Asset Assignments

This is a typical pattern of public safety organizations that distribute resources and services within their everyday processes. Teams can also be required to coordinate vehicles, equipment, patrol areas, etc. in addition to assigning shifts to staff. Pace Scheduler facilitates workflows in which staffing and resource allocation is coordinated and handled as part of the regular scheduling process.

Teams Transitioning From Manual Scheduling Processes

When companies are transitioning from spreadsheets, paper schedules, and email-based requests, it's important to maintain consistency during the transition. Pace Scheduler is intended to be customized based on an organization's current scheduling system and data. It is ideal for departments that want to have a solid foundation for scheduling while maintaining current workforce management processes.

Is Pace Scheduler Right For You?

If you are looking for a workforce scheduling platform that helps public safety organizations manage complex rotations and employee requests from one place, Pace Scheduler might be the right fit. It is designed to help teams reduce the administrative workload associated with manual scheduling while improving visibility into workforce coverage and schedule changes.

Its approach is centered on structured scheduling workflows and workforce coordination rather than on newer trends, such as AI-driven scheduling, advanced employee self-service scheduling, or predictive scheduling compliance tools. Besides scheduling, the platform also supports workforce accountability through role-based permissions, audit trails, tracked request workflows, onboarding assistance, and multiple training resources.

Still not sure if Pace Scheduler is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.

Pace Scheduler Features

Calendar Grid

The Calendar Grid provides a comprehensive view of employee schedules in a customizable monthly format. Supervisors can make bulk schedule changes, monitor staffing levels, manage requests, and add notes and adjust schedules directly from the calendar. This helps teams maintain scheduling visibility, which leads to less time spent on managing different scheduling tools.

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Online Request Process

Instead of depending on paper forms or manual approvals, the Online Request Process routes requests through configurable workflows. Employees can submit time-off or scheduling requests, while supervisors receive notifications and approval controls. This structured process improves accountability and helps ensure that each request reaches the relevant person.

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Minimum Staffing

Minimum Staffing feature lets organizations establish coverage requirements for shift groups or special events. Staffing counts update automatically with schedule changes. This helps supervisors identify shortages before they turn into major setbacks. Real-time monitoring supports more informed workforce planning and coverage management.

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Time Banks & Accruals

Built to manage employee leave balances and accruals, this feature automatically records deposits and withdrawals when requests are approved. Companies can establish recurring accrual schedules based on dates, anniversaries, or any other predefined policies. The automatic tracking reduces administrative effort and assists in maintaining accurate leave records.

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Customer Onboarding And Training

The platform provides implementation assistance by creating customer sites using existing scheduling data and helping organizations configure their workflows. Pace Scheduler offers structured training sessions for administrators, supervisors, and users along with knowledge resources, tutorials, and documentation to support adoption.

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Mobile Access

Employees can stay connected via the mobile app to schedules and work updates from virtually anywhere. They can submit time-off requests, trade shifts, review department schedules, and show interest in overtime opportunities. This accessibility helps smooth out communication between staff and supervisors, while supporting faster scheduling decisions.

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Live Reports

Managers gain immediate access to workforce data through reports that update every time a schedule change occurs. Totals of hours, employee activity, and scheduling information remain up to date, without having to manually generate reports. Having the latest information readily available supports payroll preparation, workforce analysis, and operational oversight.

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Pros And Cons of Pace Scheduler

Pros

  • Helps reduce scheduling conflicts through automatic shift rotations and recurring patterns

  • Streamlines employee requests via tracked digital approval workflows

  • Improves accountability with detailed records of schedule modifications

Cons

  • Primarily focused on scheduling, not for handling broad HR management functionality

  • Industry focus may limit the platform relevance outside public safety organizations

Pace Scheduler Reviews

Total 1 reviews

4

All reviews are from verified customers

Rating Distribution

5

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0%

4

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100%

3

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0%

2

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1

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Share your experience

A

Anonymous

Information Technology and Services, 51-100 employees

Less than 6 months

4.0
December 2022

automated scheduling

Pros

Automated scheduling and equipment tracking are easily the strongest parts of the software. My overall experience with it has been really impressive and I genuinely enjoyed using it. The features feel top-notch and the support team has also been very reliable. I'd honestly rate it 9/10 :)

Cons

I really haven't come across anything that feels unnecessary or not useful. It has been a very good software overall.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

Frequently Asked Questions

What languages does Pace Scheduler support?

Pace Scheduler provides support in the English language.

What type of pricing plans does Pace Scheduler offer?

Pace Scheduler follows a custom pricing model. The pricing is estimated to start at around $1,800/user/year, based on industry benchmarks. Request a personalized Pace Scheduler price quote today.

Who are the typical users of Pace Scheduler?

The software is used by organizations in law enforcement, public safety, fire departments, corrections, and security services.

What level of support does Pace Scheduler offer?

The vendor provides support via phone, email, searchable knowledge base, narrated training videos, interactive tutorials, help documentation, and screenshare support sessions.

Does Pace Scheduler have a mobile app?

Yes, the vendor offers a proprietary mobile application for its users to stay connected in real-time.

What other apps does Pace Scheduler integrate with?

Pace Scheduler supports payroll exports and integrations with payroll systems, including Springbrook, BS&A, ADP, Munis, Paychex, Paylocity, and NOVATime.

Does Pace Scheduler offer an API?

The vendor does not publicly disclose its API capabilities.