PayBridge

Pros

What I like about this tool is how well it fits our needs without forcing us into some massive, overpriced package with stuff we don't use. We started out with just the basics and plan to add more HR features as we go. Once you get familiar with the software, it's actually really easy to use. Their team is fantastic and I have a dedicated support person I can call directly and she always gives me immediate answers. Our payroll syncs really well with their Time & Labor system, so tracking accruals has been way more accurate. And if anything needs to be adjusted, their team makes the changes right away, no delays or long ticket queues. Honestly I'd recommend PayBridge to anyone who wants an HR system that's flexible, efficient and backed by a really responsive team.

Cons

Honestly, no complaints at all. The implementation went well and everything worked out just the way we hoped.

Pros

It's hands down the best we've ever experienced. Any time we've had an issue while running payroll, they've responded lightning fast, sometimes even calling directly depending on how urgent it is. We've worked with several payroll companies before but none of them truly delivered until we found it. As a school district, our needs are complex with all sorts of unique pay situations, special reports and retirement requirements. It has managed to meet every one of them. Their system is super flexible and they've customized salary structures for 10, 11, and 12 month employees, retirement reporting, salary grades, GLs and accruals. I haven't come across a single request they couldn't handle. And what's more, their system is always evolving with the times. If you're on the hunt for a reliable, responsive and fully customizable payroll system, It should be your first stop. They're just that good.

Cons

Whenever something didn't quite work for us in the system, it always came through with a solution. They've been really responsive and helpful.

Pros

PayBridge has been an absolute lifesaver for us. We support a bunch of schools, each with its own unique payroll needs especially when it comes to reporting for teacher retirements like STRS and PERS. Thankfully, It gives us customizable payroll and reporting tools that make it easy to handle all that. I love that the system automatically updates the annual STRS and PERS rates every July 1st, right in line with the state changes in California. Their support team is just incredible. They know our industry inside and out and we've had the same dedicated support person since we signed up. He's insanely knowledgeable and always fixes whatever comes up right away. I honestly wish I could say the same for the other big-name payroll company we work with, unfortunately, I'm constantly explaining our needs to their reps and they still don't get it. Meanwhile, It's constantly improving and rolling out new features and their tech keeps getting better. If you're looking for a payroll or HR service that you can really tailor to your needs, I seriously recommend giving it a shot. They've gone above and beyond for us.

Cons

Nothing bad, I've only had a great experience with it so far. Everything's gone smoothly and it's been reliable for us.