Last Updated
Overview
TrackTik simplifies complex workforce management for security companies by linking scheduling, payroll, and compliance in one platform. It’s optimized for industry-specific needs, though not designed for broader enterprise use. If you're in security and need better visibility with fewer admin headaches, TrackTik is well worth a closer look.
Overall Rating
Based on 9 users reviews
3
Rating Distribution
Positive
56%
Neutral
11%
Negative
33%
Starting Price
Custom
TrackTik Specifications
- Employee Information Management
- Performance Management
- Attendance And Time Tracking
- Employee Onboarding
What Is TrackTik?
TrackTik, now part of Trackforce, is a specialized human capital management (HCM) platform designed for the security industry. It helps businesses manage their hourly workforce by automating complex administrative functions. The software streamlines operations by centralizing employee data, credentials, and compliance documentation in one accessible location. Its integrated system connects scheduling directly to payroll processing, reducing manual data entry and minimizing errors.
TrackTik Pricing
TrackTik Integrations
Who Is TrackTik For?
TrackTik is mainly designed for businesses operating in the various security industries and sectors, including:
- Security and Investigations
- Public safety
- Government administration
- Oil and energy
Is TrackTik Right For You?
TrackTik presents a compelling option for security firms seeking a purpose-built, all-in-one HR and payroll platform to manage their complex operations. Its strength lies in integrating front-line activities like guard tours and scheduling directly with back-office functions such as payroll and invoicing.
For businesses aiming to enhance operational visibility, automate administrative tasks, and demonstrate value to clients through data, TrackTik is a formidable solution.
Still doubtful if TrackTik is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
TrackTik Features
Time And Labor Management
This feature directly links the scheduling module with payroll, ensuring that pay rates are accurately applied based on shift type and post. It also automates overtime calculations according to region-specific rules, which helps prevent unauthorized costs and ensures compliance.
Payroll Processing
The platform supports flexible payment options, including direct deposit and earned wage access, to accommodate a diverse workforce. Payroll can be run automatically on pre-scheduled cycles, with a real-time dashboard providing insights into cash requirements and tax liabilities.
Automated Tax Compliance
TrackTik simplifies tax management by having a team of experts monitor regulations to keep the system up-to-date. The software handles critical details like tax filing, W-2 and 1099 processing, and workers' compensation premium calculations on the client's behalf.
Centralized HR Administration
This module provides a unified location to access, edit, and update all employee information, from contact details to timecards and certifications. It also features a secure document management system for creating, assigning, and storing digital forms and records.
Workforce Engagement And Analytics
The software includes tools designed to improve team communication and morale, such as mobile push notifications and employee recognition features. Performance management dashboards offer insights into key metrics like headcount, turnover, compensation, and absenteeism to inform strategic decisions.
Pros And Cons of TrackTik
Pros
Enables live performance visibility for employers
Helps conduct risk area checks to prevent incidents
Provides GPS tracking for employer oversight
Cons
No option to cancel a punch after incorrect input
Sends immediate alarms without verification
TrackTik Reviews
Total 9 reviews
3
All reviews are from verified customers
Rating Distribution
5
Stars22%
4
Stars33%
3
Stars0%
2
Stars11%
1
Stars33%
Share your experience
Security and Investigations, 51-100 employees
Less than a year
“Get out before it's too late”
Pros
This software itself was decent but there is no training and no customer support. They will get you hooked and then you are stuck with a foreign company based in Canada with no help. So I would say take risk if you want to deal with a stress.
Cons
There is no customer support, no training and no recharges. So once you sign you arre stuck. The service is non existent and it is one of the worst contracts we get into. So I would say avoid this company at all costs.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
1
Functionality
5
Security and Investigations, 500+ employees
Less than a year
“Extremely Terrible experience”
Pros
There is nothing I like about Tracktik. As it is complicated, slow, hard to use and causes way too many issues. I would say valiant is the best alternative and it needs to go.
Cons
The software is overly complicated. Creating a schedule involves too many steps and finding employee information takes forever. Also it is not user friendly so it just makes things even harder. It does not even integrate with Paycor for payroll so we have to do it manually. I mean where is the technology? The reporting features are a joke compared to Valiant. And there is no option for payroll by employee or location and with it you will be completely lost. And don't count on customer service as it does not exist.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
2
Functionality
1
Security and Investigations, 51-100 employees
More than a year
“Perfect app for security”
Pros
Tracktik is a great app for security service companies. Plus features like site login, reports, panic mode and live monitoring are very useful for daily operations.
Cons
I dont have many cons to mention but the user interface could definitely use some improvements.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does TrackTik offer an API?
Yes, TrackTik provides an API.
What languages does TrackTik support?
TrackTik software is primarily available in English and French language.
What types of pricing plans does TrackTik offer?
The vendor offers custom TrackTik price plans tailored to the specific needs of each business. The software also has a free trial. Get in touch for personalized TrackTik cost quote!
What other apps does TrackTik integrate with?
The vendor hasn't provided information about TrackTik’s integration capabilities.
What level of support does TrackTik offer?
TrackTik provides support through phone, email, and portal.
Who are the typical users of TrackTik?
Businesses operating in multiple security industries and sectors, such as security and investigations public safety, government administration, and oil and energy benefit from TrackTik features.
Does TrackTik offer a mobile app?
Yes, TrackTik offers multiple mobile applications. The 'TrackTik Guard Tour' app is for field personnel to conduct tours and file reports, while the 'TrackTik SHIFT' app is for employees to manage their schedules, clock in and out, and pick up open shifts.