WorkStep

WorkStep

7 Review(s)

Overview

WorkStep software connects essential frontline teams with the insights needed to reduce turnover and boost engagement. From anonymous feedback to real-time retention analytics, the platform empowers data-driven action across the workforce. While data filters can be overwhelming at times, the intuitive interface simplifies navigation and accelerates meaningful organizational improvements.

Overall Rating

Based on 7 users reviews

4.3

Rating Distribution

Positive

71%

Neutral

29%

Negative

0%

Starting Price
Custom

WorkStep Specifications

Employee Information Management

Performance Management

Attendance and Time Tracking

Employee Onboarding

View All Specifications

What Is WorkStep?

WorkStep features an AI-powered employee engagement platform built for frontline teams, enabling leaders to take real-time action that drives meaningful business outcomes. By replacing traditional surveys with continuous feedback, HR and Operations are connected seamlessly. Its hyper-personalized engagement approach allows organizations to reduce turnover, boost productivity, and build workforce resilience, making WorkStep a powerful solution for fostering long-term employee satisfaction and operational effectiveness across various industries.

WorkStep Pricing

The WorkStep price starts at $5.00/user/month. Pricing is determined by the number of employees and scope. Request a personalized WorkStep pricing quote tailored to your specific requirements.

Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

WorkStep Integrations

The vendor has not provided a specific list of integrations. Watch a free WorkStep demo to learn more about the software.

Who Is WorkStep For?

WorkStep bridges the gap between HR, Operations, and frontline teams across a wide array of industries, including:

  • Manufacturing
  • Logistics and transportation
  • Retail
  • Food and beverage
  • Hospitality
  • Healthcare

Is WorkStep Right For You?

WorkStep stands out as a secure and trusted platform for frontline employee engagement. It bridges HR and operations with real-time insights and predictive analytics, fostering proactive decision-making and operational alignment. Recognition as a High Performer in Employee Engagement underscores its exceptional user satisfaction and impact, helping organizations improve retention and workforce experience at scale.

Still not sure if WorkStep is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.

WorkStep Features

WorkStep captures real-time frontline feedback through bi-directional channels, segmented surveys, and sentiment analysis. It helps identify key engagement drivers, promote transparency, and measure initiative impact across various employee populations and experience themes.

See How It Works

The software enables large-scale, targeted communication with frontline teams through multi-channel delivery, advanced segmentation, and real-time analytics. This allows organizations to share timely updates, enhance engagement, and assess communication effectiveness across defined employee groups.

See How It Works

This solution delivers AI-driven sentiment analysis, predictive recommendations, and dynamic reporting. It uncovers workforce trends, benchmarks performance, and guides strategic actions through localized insights, engagement themes, and segmentation by role, location, or demographics.

See How It Works

WorkStep fosters a safety-first environment through real-time issue detection, trend analysis, and targeted communication. It enables leadership to identify concerns, monitor sentiment, and deliver timely updates using AI-powered alerts and segmented messaging tools.

See How It Works

The platform uses real-time insights, sentiment analysis, and targeted communication. WorkStep uncovers productivity barriers, measures performance across key indicators, and supports operational efficiency through the proactive resolution of workforce issues and the tracking of actionable feedback.

See How It Works

Pros And Cons of WorkStep

Pros

  • Insightful analytics and benchmarks to monitor facility performance

  • Actionable feedback helps diagnose and address employee concerns

  • Valuable reporting visuals for tracking key HR metrics

Cons

  • Limited customization in survey functionality

  • Restricted data range views (limited to the last 90 or 180 days)

WorkStep Reviews

Total 7 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

14%

3

Stars

29%

2

Stars

0%

1

Stars

0%

Share your experience

PW

Paul W.

Enterprise, 500+ employees

3.0
August 2023

solid recruiting features with helpful reports

Pros

I really like the recruiting features especially how simple the calendar scheduling is. There's a solid pool of candidates to choose from and adjusting the search parameters is easy. The anonymous feedback feature is one of the standout benefits this platform offers. Those benchmark reports are essential for monitoring how each facility is performing. I rely on them to help my managers identify improvement areas for their teams. We've actually launched several new initiatives based on the insights we've gotten.

Cons

umm sometimes it a lot of time to load and I get it that there's tons of data but it times out on me way too often. I've tried clearing my cache and cookies like they suggested, but the problem keeps happening. Really wish the calendar could sync with Google so I wouldn't have to check the app as much. Also, it's not very clear when promotions happen or when people move between facilities.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

BS

Bryan S.

Mid Market, 51-100 employees

5.0
December 2022

helps with real-time feedback

Pros

Appreciate how this tool lets me speed up organizational changes by capturing feedback from everyone in real-time, from frontline workers to management.

Cons

Getting feedback through this can sometimes trigger knee-jerk reactions if you're not being mindful about how you process it

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA

Andres A.

Mid Market, 101-500 employees

4.0
December 2022

Highlights most important information for me

Pros

The interface is very user-friendly and makes moving around very convenient. I really appreciate how the feedback is presented clearly, highlighting the most important information so I can quickly understand what matters most.

Cons

I can view all departments under my supervisor which makes it messy when I'm trying to filter feedback and data that's only relevant to my division.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Frequently Asked Questions

WorkStep offers support through various resources, including blogs, eBooks, reports, events, webinars, and guides, as well as email, chat, and an online contact form.

WorkStep caters to professionals across diverse industries, including manufacturing, logistics and transportation, retail, food and beverage, hospitality, and healthcare.

Yes, WorkStep offers an API.

No, WorkStep does not offer a dedicated mobile application.

WorkStep's pricing begins at $5.00/user/month, with costs based on the number of employees covered, and scope. Request a detailed WorkStep cost breakdown for your organization today.

A specific list of supported integrations is not available.

WorkStep supports the English language.