WorkTime

What Is WorkTime?

WorkTime is an employee monitoring platform developed by NesterSoft Inc. It helps businesses convert computer activity into attendance, active time, and productivity reports. Rather than capturing screenshots or typed content, its agent records login events and application and website usage. Teams can also monitor how long the keyboard, mouse, or microphone remains in use.

The software provides more than 80 reports for managers, which assists in turning activity data into measurable workforce insights. This can give managers a clearer basis for reviewing performance, identifying attendance patterns, and assessing staffing needs.

WorkTime helps teams compare remote and in-office work patterns using IP-based location detection. It also provides reports for overtime, distraction, burnout indicators, online meetings, and productivity goals. By bringing these metrics together, WorkTime can help HR and operations teams identify workload patterns, spot potential attendance or productivity issues, and determine where further managerial attention may be needed.

Overall, WorkTime gives businesses a centralized view of workforce activity, allowing operational data to inform workforce planning, performance discussions, and day-to-day management decisions.

What Is WorkTime Best For?

The platform is best known for its AI-assisted productivity classification. Instead of manually categorizing every application or website, managers can describe their team’s duties and let the AI suggest productive or unproductive tags. The system uses activity patterns to recommend classifications while leaving existing tags unchanged.

This approach is useful for organizations managing large numbers of applications across remote, hybrid, or office-based teams. HR and operations managers can spend less time maintaining activity categories and more time reviewing productivity patterns. The resulting classifications feed into WorkTime’s productivity reporting, giving managers a consistent basis for reviewing digital work activity.

How Much Does WorkTime Cost?

WorkTime cost starts at $6.99/employee/month for the Basic plan, which offers internet usage monitoring, unlimited data history, and basic reports. Additional tiers are as follows:

• Premium: $8.99/employee/month
• Enterprise: $10.99/employee/month

It also offers a free plan with features like one access/account, report exports, and two weeks of data history. In addition to the base subscription costs, organizations should account for the following potential expenses:

• Deployment (Cloud Vs. On-Premise Setup): $0–$3,000 for standard cloud rollout on SMB fleets; $3,000–$15,000 for on-premise or Terminal/Citrix server deployments across larger computer fleets (up to 15,000+ endpoints)
• Active Directory/SSO Integration: $1,000–$5,000, applicable to Premium and Enterprise plans that include AD integration
• Admin And Manager Training: $500–$3,000, covering onboarding for report interpretation, alert configuration, and goal-setting features
• Private Cloud Hosting (Enterprise only): $500–$3,000/month (or roughly $6,000–$36,000/year), based on industry benchmarks for private/dedicated cloud hosting of enterprise monitoring software

Users have mixed views on WorkTime’s pricing. Some find it expensive for smaller teams or limited budgets, while others consider the cost reasonable for the value they receive. Its affordability appears to depend on team size, budget, and how extensively the software is used.

Disclaimer: The pricing is subject to change.

WorkTime Integrations

The software supports integration with multiple systems, such as Active Directory.

How Does WorkTime Work?

Here's how you can get started with the software:

• Log into WorkTime account using your credentials
• Download the monitoring agent and install it on each Windows or macOS computer you want to monitor
• Configure working hours, holidays, departments, and offices by IP address so reports reflect how your organization operates
• Tag applications and websites as productive or unproductive, using AI suggestions to speed up the process
• Set attendance, active time, and productivity goals for individuals, departments, or the whole company
• Review reports such as ‘What's Now’, attendance, and screen productivity to check current status and longer-term trends
• Set up alerts and scheduled reports so late, idle, or unproductive employees are flagged by email
• Compare progress against earlier periods, share leaderboards with employees, and adjust goals as results change

Who Is WorkTime For?

WorkTime suits businesses across various industries and sectors. These include:

• Banking
• Insurance
• Education
• Healthcare
• Government
• IT

WorkTime Use Cases

Based on our analysis of WorkTime features and user reviews, we have identified key scenarios where this software is a good fit for HR and IT teams:

Insurance Carriers Supporting Hybrid Teams Under Compliance Review

WorkTime allows large insurers to monitor hybrid staff through cloud deployment while keeping data-protection reviews manageable. Its Enterprise plan includes GLBA-safe and GDPR-safe modes that prevent indirect collection of protected personal information. Additionally, WorkTime’s IP-based office detection helps firms separate in-office from remote activity, so managers can compare both work patterns in the same reports.

Banks And Financial Firms Replacing Card-Based Attendance Systems

Banks that track attendance with swipe cards often struggle when employees clock in for one another, which can distort reports and payroll. Users can instead rely on WorkTime's login and logout events tied to individual accounts and computers to record attendance. Its per-employee attendance reports further allow HR teams to verify who started work and when, giving branch and back-office managers a more dependable record without biometric hardware.

Companies Overseeing Outsourced Or Remote Assistants

WorkTime helps teams that outsource work to virtual assistants to set productivity and active-time goals while using the screen productivity report for a random-sample view of what is open without recording images. Offline time entries further enable executives to capture calls and meetings away from the computer, preventing outsourced staff from being undercounted. Users appreciate its productivity monitoring tools, which help them stay in touch with employees’ performance.

Professional Firms Managing Extended Breaks And Idle Time

Frequent long breaks can quietly reduce productive time in law firms and similar practices. Managers can use WorkTime to distinguish active from idle computer time and receive alerts when employees are idle or late. This provides objective data for performance discussions while allowing firms to share results openly, since personal content is not captured. Reviewers particularly appreciate the software's productivity management tool and the way it helps them boost employee engagement.

Is WorkTime Right For You?

WorkTime is suited to organizations managing remote, hybrid, or computer-based teams that need measurable workforce data without capturing employee screen content. Its cloud, on-premises, and private-cloud options provide deployment flexibility. Its AES-256 encryption, two-factor authentication, role-based controls, and compliance-focused modes help users address security requirements.

For regulated organizations, the platform provides HIPAA-safe, GDPR-safe, and GLBA-safe modes. Its HIPAA approach excludes patient data and EHR access, while GLBA-safe mode can restrict potentially sensitive URLs and window titles. GDPR-safe settings also support monitoring notices, encryption, and automatic data deletion.

WorkTime’s customer base includes global names, including Toyota, Coutts, Dukascopy, Universal, and Amika.

HR teams are increasingly using employee monitoring while facing greater expectations around privacy and responsible data use. WorkTime addresses this trend through non-invasive monitoring of attendance, active time, productivity, software usage, and overtime without capturing screenshots, keystroke content, emails, or chats. Its security controls and GDPR-compatible options also help HR teams monitor workforce activity while limiting personal data collection.

Need help evaluating WorkTime? Call us at (661) 384-7070 for further guidance.