Name: iContact
Rating: 4.5 (4 reviews)

Last Updated Nov 22, 2024

Overview

iContact is a robust email marketing tool for small businesses. Key features include list management, customizable templates, and social network integration. While it only supports limited integration options, iContact ensures better performance with advanced spam check and split testing tools. Its AI-enabled assistance and brag-and-drop help with efficient content management.

Overall Rating

Based on 4 users reviews

4.5

All Reviews

Rating Distribution

Positive

100%

Neutral

Negative

Starting Price

Custom

Product Snapshot

iContact Specifications

Campaign Management
Lead Generation
Customer Segmentation
Email Marketing
Social Media Management
Content Management
Analytics and Reporting
Marketing Automation
Budget Tracking
Event Management

View All Specifications

What is iContact?

Overview

iContact, formerly known as Outmarket, is a web-based email automation and marketing tool geared towards businesses of all sizes. This solution offers several features with a primary focus on user-friendly email marketing features, some of them include list management, customizable email templates campaign management, social media integration/publishing, and email design, and other email automation tools, within the same system.

iContact offers a variety of unique functions such as A/B testing and a free email Lookbook, due to which it stands out from the industry competitors. Another prominent feature is SpamCheck that helps lower any chances of mislabeling emails as spam by thoroughly reviewing email contents against the set rules which in turn improves email deliverability.

Pricing: iContact Pro Automation's starting price is $99/month or $84.15 prepaid annually for accounts with up to 2,500 subscribers. $129/month or $109.65 prepaid annually for accounts with up to 5000 subscribers.

USP: All levels of the marketing funnel can be streamlined and automated. Easy access to contact lists, improved CRM. Segmentation tools and additional targeting features for better leads nurturing and passing them along to sales with included CRM integrations.

Support: Support is provided via Phone, email, and tickets. Live training can be requested at any time.

Things Customers like: Customized reports and dashboards allow users to monitor campaign performance and gain a holistic view of all their email campaigns. New users can be onboarded at no additional cost. There is no limit on the number of users that can be added.

Things Customers do not like: complimentary unlimited storage is not offered for storing images and has to be purchased separately. Limited offered integrations. Direct integration with many cloud-based applications, such as CRMs, online forms, and lead generation tools is not offered. Building forms come with limited tools and minimal customization. iContact Pro Select doesn't support advanced tagging or segmentation functionality.

Pros And Cons of iContact

A quick look at iContact's strengths and weaknesses to
help you decide if it's the right fit

Pros

It is modern, affordable and easy-to-use.

Cons

It is modern, affordable and easy-to-use.

iContact Reviews

Insights from real users on iContact’s features,
performance, and overall experience.

Total 4 reviews

4.5

All reviews are from verified customers

Rating Distribution

Stars

50%

Stars

50%

Stars

Share your experience

John

Not Specified, 101-500 employees

More than a year

4.0

August 2024

“J.Mwangi iContact Filled Insight”

Pros

iContact has a bunch of free email templates that let me create, customize, and send a large number of marketing emails.

Cons

icontact does not offer website building tools, but it does have strong backend integration features.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Folukemi

Not Specified, 101-500 employees

More than a year

5.0

August 2024

“Contacting Customers via Outbound Emails made Easy by iContact”

Pros

its super easy for me to design and personalize marketing emails anytime, thanks to the unlimited free templates.

Cons

There is nothing I dislike about icontact.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Leticia

Not Specified, 500+ employees

More than a year

5.0

August 2024

“My Encounter with iContact”

Pros

icontact lets me create, customize and send marketing emails using tons of free templates.

Cons

icontact meets all my needs right now.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 4 Reviews