Laurel

What Is Laurel?

Laurel is an AI timekeeping and work intelligence platform for professional services firms. It captures multi-layer chargeable and non-chargeable work activity. This gives timekeepers detailed time records to review, which can reduce the need to manually reconstruct timesheets. The platform processes this captured activity into firm intelligence, helping users understand how time is allocated and draft billing narratives that follow client-specific guidelines.

Organizations can also check time entries against client billing rules before submission, helping identify potential issues before they reach the billing system. For organizational analysis, Laurel offers Work Studio and Signal. Leadership can examine time distribution, tool usage, and historical engagement patterns to assess matter profitability, effective pricing, staffing, and capacity planning.

What Is Laurel Best For?

Laurel’s notable capability is narrative generation, which creates detailed time descriptions from daily work activity. By accounting for active compliance rules for each client and matter, the platform tailors descriptions to client billing guidelines while reflecting the professional’s writing style. Laurel also provides inline compliance feedback while timekeepers write narratives and flags potential issues before time entry submission.

How Much Does Laurel Cost?

Laurel price ranges from $50 to $150/user/month, based on industry benchmark data for similar legal tools. Alongside the base subscription, organizations may incur the following estimated costs:

• Implementation And Onboarding: Approximately $5,000–$15,000, with costs varying by firm size and setup needs
• Premium Support And Success Services: Typically $5,000–$15,000/year, based on the level of dedicated account management and ongoing support required
• Custom Billing System Integrations: Usually costs $5,000–$20,000, depending on the billing system and integration work involved
• Custom Reporting And Configuration: Typically $3,000–$10,000, reflecting firm-specific reporting and workflow requirements
• Data Migration: Around $2,500–$10,000, with costs varying according to the volume and complexity of historical data

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

Laurel Integrations

The software supports integration with multiple systems and platforms, such as:

• Zoom
• Box software
• Workday Adaptive Planning
• iManage Work
• SurePoint
• Juris
• Aderant Drive

How Does Laurel Work?

Here is how a typical Laurel workflow begins:

• Install the Laurel Desktop Assistant application on your desktop and connect supported applications and integrations to enable automated work tracking
• Set up a Laurel account and configure profile, time zone, language, delegates, and billing settings
• Capture work activities across daily digital and offline workflows automatically to prevent unbilled time loss
• Configure client billing rules and compliance parameters to flag non-compliant entries before they are released
• Review captured activity and confirm the suggested client, matter, and billing codes to prepare timesheets for submission
• Track project profitability and pricing in real time by evaluating matter costs and identifying potential revenue leakage

Who Is Laurel For?

Laurel is used by professionals across a range of industries and sectors, including:

• Legal
• Accounting
• Professional services
• Consulting

Laurel Use Cases

Law Firms Reconstructing Time Entries To Cover Unrecorded Hours

Conventional time capture methods can leave attorneys reconstructing work activity manually when time is not recorded as it occurs. Laurel automatically captures work activity across supported tools and suggests the relevant client, matter, and billing codes based on work history. Timekeepers then get review-ready timesheets with categorized entries to support client billing and collection cycles.

Compliance Teams Managing Client Billing Guidelines Prior To Submission

Compliance teams can spend significant effort manually checking time entries against billing rules set by corporate clients. Laurel offers support through a compliance review module that checks time entries against client-specific rules and flags issues prior to final submissions. This allows compliance teams to review and address discrepancies before submitting entries to the billing system.

Attorneys Writing Billing Narratives Under Client-Specific Requirements

Attorneys working with multiple corporate clients may need to follow different requirements when documenting billable work. Laurel’s narrative generation accounts for the relevant compliance rules for each client and matter while adapting descriptions to the professional’s writing style and client billing guidelines. Timekeepers can also receive inline feedback on blocked rules and warnings while writing narratives, allowing them to address potential violations before submitting entries.

Law Firms Reviewing Revenue Leakage Across Fixed-Fee Matters

Firms dealing in fixed-fee matters often find it difficult to assess delivery costs when recorded hours do not reflect the time spent on related work. Laurel Signal helps compare recorded time with actual work activity to identify potential revenue leakage and pricing blind spots. Practice leaders can use these insights to evaluate billable and non-billable work, service delivery costs, and matter profitability.

Is Laurel Right For You?

If you are a professional services firm looking to automate time capture and billing-rule compliance, Laurel might be an effective fit. It automatically captures daily digital and offline activity in the background to build categorized time entries for review. Organizations such as Tonkon Torp LLP utilize the platform to support timekeeping workflows and standardize timesheet granularity. Laurel’s security framework includes SOC 2 Type 2, ISO 42001, and CCPA certifications, alongside encryption and in-region data storage.

Want to evaluate Laurel against your firm's specific timekeeping needs? Call (661) 384-7070 to discuss your options with a specialist.