Last Updated
Overview
LEX Reception software allows law firms to efficiently receive client calls by offering a bilingual reception feature and professional receptionists available 24/7. Although it does not offer in-house staff, it has a call screening feature that improves client retention. It provides client intake solutions, allowing firms to enhance their growth.
Overall Rating
Based on 3 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
LEX Reception Specifications
- Client Management (CRM)
- Client Portal
- Mobile Access
- Compliance & Security Features
What Is LEX Reception?
LEX Reception is suitable of law firms of all sizes. It is a legal reception platform, offering 24/7 professional receptionist service and features including call screening, lead management, and Legal intake. The software ensures that law firms never miss client calls by offering various integrations, bilingual reception, and appointment scheduling. It also provides extensive analytics and send notifications, helping firms improve client service, workflow efficiency, and case management.
LEX Reception Pricing
Disclaimer: The pricing has been sourced from third party websites and is subject to change.
LEX Reception Integrations
LEX Reception platform integrates with the following:
- Clio
- MyCase
- LawPay
- PracticePanther
- Filevine
- Lawmatics
- Smokeball
- CosmoLex
Who Is LEX Reception For?
The software is designed for the following:
- Real Estate
- Financial Servies
- Hospitality
- Legal
- Telecommunications
- Healthcare
- Transportation
- Utilities Energy
- Travel
Is LEX Reception Right For You?
LEX RECEPTION is suitable for law organizations aiming to improve their call reception efficiency. The software ensures that professional receptionists are available 24/7 to attract more clients, leading to more revenue. The bilingual service allows law firms to provide service to clients from various regions while the CRM tools optimize operations.
Still doubtful if LEX RECEPTION is right for you? Get in touch with our customer support team on (661) 384-7070.
LEX Reception Features
Legal Reception
LEX RECEPTION ensures that every client call law firms receive is handled efficiently through live reception services 24/7. The platform trains legal receptionists to provide solutions to law inquires. These trainings enhance client utility, boosting the revenue.
Legal Intake
LEX RECEPTION collects case details during the first call, optimizing client intake by reducing the workload of law organizations. The intake experts ensure that attorneys solely focus on case management by collecting accurate data and enhancing operational efficiency.
Outbound Follow-up
LEX Reception helps law firms follow up with potential and existing clients to improve engagement and retention. Whether it's a missed call, appointment reminder, or case update, the team ensures timely outreach. This proactive approach strengthens client relationships and increases conversions.
Bilingual Reception
LEX Reception offers bilingual answering services to cater to both English and Spanish-speaking clients. This feature ensures clear communication and accessibility, expanding a law firm's client base. With bilingual receptionists, firms can provide a more inclusive and professional experience.
Pros And Cons of LEX Reception
Pros
User-friendly and fast software
Timely notifications
Offers numerous integrations
Supports multiple languages
Cons
No free trial
Some issues in messaging reported by users
LEX Reception Reviews
Total 3 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Law Practice, 1-10 employees
Less than a year
“Simply amazing”
Pros
I really like the value. I was using a different company before and loved the service they provided but when I found out about LEX Reception, I scheduled a meeting to learn more. It turned out they could offer comparable service for about 25% less than what I was paying. I also like how responsive they are to my needs and feedback.
Cons
At times it gets difficult to get the receptionists to pronounce things correctly. Other than that everything else is fine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Law Practice, 1-10 employees
More than a year
“Perfect for small firms”
Pros
They answer my calls, set appointments and free up my time to focus on legal matters. The management team is really responsive and they customize the script exactly how I want. Also I use the app on my phone to return calls if needed and I can even send texts to callers. My assistant and I can also take notes in the app so we can both keep track of what the other has done.
Cons
There is nothing I dislike. It works just how I expected and even better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Law Practice, 1-10 employees
Less than 6 months
“Good option”
Pros
It is really useful to see the message, have the call integrate with my practice management software and be able to listen to the call.
Cons
The scripting is not perfect but with the human touch, it is still pretty good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
What language does LEX Reception support?
LEX Reception supports English and Spanish.
Does LEX Reception offer an API?
No, LEX Reception does not offer an API.
What types of pricing plans does LEX Reception offer?
LEX Reception cost starts with a Basic plan at $150/user/month. Customers can get pricing details for the optimum plan. Disclaimer: The pricing has been sourced from third party websites and is subject to change.
Does LEX Reception have a mobile app?
Yes, LEX Reception has a mobile app for IOS and Android.
What other apps does LEX Reception integrate with?
LEX Reception integrates with Clio, MyCase, LawPay, PracticePanther, and more.
What level of support does LEX Reception offer?
LEX Reception offers 24x7 Support, Email, Phone, Chat, FAQs/Forum, articles, blogs, and case studies.
Who are the typical users of LEX Reception?
LEX Reception is designed for users in Real Estate, Financial Services, Hospitality, Legal, Telecommunications, Healthcare, Transportation, Utilities & Energy, and Travel industries.