Last Updated

Key Takeaways

Generated from the text of customer reviews

Busuu is a language learning platform used by HR teams and employees to build practical speaking skills. It benefits international teams and customers facing roles the most. Users often praise the easy-to-use interface and native speaker community, though some note that using specific filters can be difficult. Busuu recently added an AI-powered ‘Conversations’ feature for real-time speaking practice.

Our Verdict

Busuu works best for mid-sized to large organizations that need to train employees across multiple offices or markets at once. Its free version helps small businesses explore the platform before considering a paid plan. For companies managing distributed, multilingual staff, Busuu is a solid choice worth considering.

Busuu Specifications

  • Activity Dashboard
  • Asynchronous Learning
  • Activity Tracking
  • Access Controls/Permissions

What Is Busuu?

Busuu is a language learning platform that helps businesses strengthen communication across global teams. It offers structured courses in 14 languages, which cover everything from everyday conversation to industry-specific vocabulary. The tool offers live lessons with certified teachers that give employees real speaking practice. This can help sales and customer-facing teams handle client interactions with confidence. Furthermore, the software has a global community of native speakers that adds another layer of practice; learners get feedback and cultural context outside scheduled lessons.

What Is Busuu Best For?

A standout aspect of Busuu is its community-based learning. Learners can practice with Busuu’s global community of fluent and native speakers, receiving feedback on language use, pronunciation, and cultural context. For businesses, this adds real-world interaction alongside structured lessons and helps employees practice how the language is actually used in everyday communication.

How Much Does Busuu Cost?

Busuu pricing starts at $12.49/month for its Premium plan. It also offers Premium Plus, starting at $14.90/month. Further plans include the following, available at custom rates:

  • Business
  • Professional
  • Global

Apart from the base subscription, organizations should account for the following estimated additional costs:

  • Implementation And Onboarding: $500–$2,500+
  • Data Migration And User Setup: $500–$2,000+
  • SSO/LMS Integration: $1,000–$5,000+
  • API Reporting And Custom Reports: $1,000–$5,000+
  • Custom Content: $1,000–$5,000+
  • Branded Onboarding And Splash Page: $500–$2,000+
  • Personal Customer Success Management: $1,000–$3,000+ annually
  • Employee Training: $250–$1,000+
Contact us for a personalized Busuu pricing quote tailored to your specific requirements.

Disclaimer: The pricing is subject to change.

Busuu Integrations

Busuu supports integration with various LMS platforms.

How Does Busuu Work?

Here’s how to get started with Busuu:

  • Log in to the ‘Management Platform’ using your company email. Organizations with SSO integration can register through the company’s internal platform
  • Invite learners from the ‘Students’ tab by adding their email addresses and selecting the email language
  • Create ‘Teams’ from the ‘Teams’ tab and add learners when you need separate groups for reporting
  • Manage learner licenses by setting expiry dates, removing inactive learners, or reassigning licenses to new employees
  • Monitor learning time, completed lessons, Live Lessons, and each learner’s latest platform access from the ‘Students’ tab
  • Generate ‘Student Progress Reports’ from the ‘Reports’ tab, then filter the data by time period, learner status, or language and download it as an Excel or CSV file
Schedule a free Busuu demo to explore more about its capabilities.

Who Is Busuu For?

The software serves various industries and sectors, which include:

  • Retail
  • Education
  • Technology
  • Automotive
  • Logistics
  • Finance
  • Manufacturing

Busuu Use Cases

Based on Busuu’s business applications and user feedback, we identified several situations where the platform may be a suitable fit:

Store Associates Fitting Language Training Around Shifts

Store associates working changing shifts may struggle to attend language classes at fixed times. Scheduled training can become difficult to maintain when employees work different hours throughout the week. Busuu's app-based learning allows staff to study during their shifts, so language development does not depend on everyone being available for the same training session.

Shipping And Customs Staff Using Logistics Terminology

Employees handling international shipments struggle with specialized English used in inventory and customs-related communication. Gaps in industry vocabulary can make it harder to discuss shipment details or customs documentation with customers and partners. Busuu covers logistics terminology for verbal and written communication. This helps staff practice the language they may encounter during these exchanges.

Developers And Engineers Learning Technical Concepts

Developers and engineers working with international colleagues need to know a technical subject but struggle to explain it in another language. Limited technical vocabulary can make discussions about requirements, issues, or project details harder to communicate. Busuu combines technical terminology with spoken and written exercises based on real-life scenarios. This helps employees practice language for these discussions.

Global L&D Managers Coordinating Regional Language Programs

L&D managers overseeing international workforces face different language priorities across individual regions. Applying one language program across every market can overlook local requirements and employee needs. The software supports regionalized language learning programs aligned with wider business needs. This helps L&D managers address regional priorities without applying identical training across the organization.

Is Busuu Right For You?

Busuu is a good fit for businesses with employees across different locations, languages, or departments. Its courses follow the internationally recognized CEFR standard. This gives organizations a consistent way to assess language proficiency.  It supports language learning across teams and locations, making it suitable for organizations that need to expand training as their workforce grows.

With more than 120 million registered users and 105 million community interactions in 2024, the platform has a large learner community. This helps employees receive corrections and feedback from speakers of the language they are learning, adding practical input beyond self-paced lessons.

Still doubtful if Busuu is the right fit for your team? Contact us at (661) 384‑7070 for further assistance. 

Busuu Features

Global Community

Busuu software connects learners with native speakers who share language knowledge, pronunciation tips, and cultural insights. Community interactions also support written and spoken practice within lessons. For employees, this exposure can add context to language training and help them become comfortable using new skills in real world situations.

See How It Works
Live Lessons

The platform offers private and small-group live lessons led by language teachers. Private sessions last 45 minutes, while group classes support up to five learners with similar fluency levels. Employees can use these sessions to practice speaking and receive direct guidance from teachers. This helps employees build confidence when speaking with colleagues, customers, or international partners.

See How It Works
Management Platform

Busuu features a ‘Management Platform’ that brings learner administration and progress information into one portal. Administrators can manage licenses while viewing lessons, courses, completion rates, engagement, and attainment levels. HR and learning teams can compare participation and progress across individual employees or groups. As a result, this helps identify differences in learning activity and use these results to guide language training decisions.

See How It Works
Smart Review

Busuu uses machine learning to identify areas where learners need more practice. It brings vocabulary and grammar that require further attention back into study sessions. For employees, this creates more focused practice around individual learning gaps instead of spending the same amount of time revisiting material they already understand.

See How It Works

Pros And Cons of Busuu

Pros

  • Placement tests help learners start at the right level without repeating basics

  • Practical lesson examples help learners apply new language skills in daily life

  • Native-speaker feedback helps learners improve writing and speaking skills

Cons

  • The platform can feel confusing the first time

  • The platform uses extensive stock photos instead of real images

Busuu Reviews

Total 6 reviews

3.7

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

17%

3

Stars

0%

2

Stars

17%

1

Stars

17%

Share your experience

A

Anonymous

Mid-Market, 51-100 employees

5.0
November 2024

Excellent content and smooth experience

Pros

I really enjoy the chat feature, being able to get help and help other learners is what makes this platform great. I'd definitely recommend it to anyone wanting to learn a language quickly.

Cons

I get way too many emails every week. I'd rather have fewer emails with better content that actually helps me learn, instead of just filling up my inbox with junk.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

BH

Brad H.

Mid-Market, 51-100 employees

1.0
November 2024

Disappointing Experience!

Pros

personally, i appreciate how easy the interface is to use which makes daily tasks seem simpler.

Cons

They billed me for an annual subscription that I never signed up for and now they won't refund me! Really shady business practices, stay away from this!

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

2

Functionality

5

A

Anonymous

Small-Business, 11-50 employees

5.0
November 2024

Quick and Responsive Service

Pros

I like how easy it is to choose and build the language I want to learn. The videos and graphics are really smart and well-designed. The best part for me is being able to share with unlimited people and I can teach others, have conversations and form study groups to learn together.

Cons

I can't think of any major issues at the moment but I'm curious to see how the platform evolves and whether they'll improve the language selection.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Does Busuu offer a mobile app?

Yes, Busuu software offers a dedicated mobile app for iOS and Android.

What type of pricing plan does Busuu offer?

Busuu pricing starts at $12.49/month for its Premium plan. It also offers Premium Plus, starting at $14.90/month. Custom-priced plans include Professional and Global. Contact us for a personalized Busuu pricing quote.

What level of support does Busuu offer?

Busuu offers support through a ticket system and a knowledge hub.

Does Busuu offer an API?

Yes, Busuu offers API access.

What languages does Busuu support?

The platform supports English, German, Spanish, French, Italian, and more.

Who are the typical users of Busuu?

The typical users of Busuu include professionals working across retail, education, technology, automotive, logistics, finance, and manufacturing.

What other apps does Busuu integrate with?

Busuu integrates with various LMS software to give employees access to language courses.