Infor VISUAL

Infor VISUAL - The best ERP software for small - mid sized Manufacturing Companies

Pros

As someone who has been using, training, implementing, and consulting on this product for over 30 years, I can confidently say that there is no other ERP software that can compare to this one. It has all the features and capabilities you could possibly need, from taking you from ideation to getting paid, to handling all client demands such as traceability, certifications, and quality requirements. It's also incredibly versatile for internal needs like MRP, Production Control, Manufacturing Floor, Scheduling, and Maintenance. The reporting capabilities are exceptional, and the support staff is outstanding!

Cons

I must admit, finding a con is tough for me. Theres hardly anything I dislike about VISUAL, but if I were to give advice to someone implementing it for the first time and transitioning from another ERP system, I'd suggest taking it slow. Although they might want to show you everything at once, start with the basic model. Get it up and running, train everyone, and then move on to another module. It's a marathon, not a race. Master one before tackling another. Remember, this is an asset that should bring ROI every year. Create another model once you see its ROI. Keep the system up to date and efficient, and it will do the same for you.

Increases the production efficiency with a significant ratio

Pros

Infor VISUAL ensures that our products align with market demand, giving us the confidence that we are meeting customer expectations.

Cons

Our experience with Infor VISUAL has been overwhelmingly positive so far, except for some minor issues that aren't worth mentioning here.

Robust But Difficult

Pros

In essence, Infor VISUAL is a straightforward graphical user interface built on a robust database comprising multiple tables for manufacturing operations. It provides all the necessary tools and functionalities to run our operations, and even more than what most companies require.

Cons

While this software "gets the job done," it doesn't make it simple. The interface isn't intuitive, so it requires extensive training for new users. Additionally, it lacks valuable analytics and makes it challenging to gain insights into your processes.

Everyday grind type of ERP

Pros

With Infor VISUAL, we can seamlessly manage our daily operations, supply chain, accounting, and administrative tasks from a single platform. It stores all our data in SQL, which we are already familiar with.

Cons

It's disappointing that any engineering support beyond their expensive service requires a channel partner, and there are only a few available.

Visual ERP rocks!

Pros

The capabilities of this software are extensive. We utilize it for quoting, planning, costing, shipping, and invoicing.

Cons

There's so much to learn�I wish I had more time to absorb it all!

Exceptional Manufacturing software for small to mid-size businesses.

Pros

The manufacturing window in Visual combines Routings and BOLs in a single screen, and the costing functionality is exceptional. Data entry is straightforward, and the process flow is easy to follow.

Cons

The shipping functionality is somewhat limited and doesn't directly integrate with carriers without a third-party application. Scheduling, especially when data changes rapidly and there's a quick turnaround time from production to shipping, presents challenges.

Great Value for Small to Mid Range Companies

Pros

Visual offers numerous configuration options that allow me to customize the software to suit my company's needs. Compared to other major ERP systems like SAP or Oracle, Visual is relatively easy to learn and administer. The database tables are logically named and easy to navigate for troubleshooting, reporting, and integrating systems. It offers many features that can be quickly set up and used, especially when working with a reliable channel partner like Synergy Resources. Through them, we have discovered various applications such as SmartViews reporting and Configurator-based quoting, which have provided easy wins and maximized the value we derive from Visual.

Cons

When I first started using Visual, it was not always easy to identify red flags in the system or know which reports would help me detect and address issues. The default labor capture system for monitoring the shop floor in Visual has significant limitations. Users can only enter one defect code per transaction, which means they must enter multiple transactions to record scrap. Although the new Shop Floor Mobile app offers improved features, it doesn't address this issue. We had to develop our own labor capture program to meet our specific business needs. Even after using and administering Visual for over seven years, there's still a lot I need to learn about the system. While the system's configurability is a strength, it also requires in-depth knowledge of each option and how the system functions. Our original channel partner for implementation had a highly knowledgeable consultant who showed us the system's potential, but the consultants primarily assigned to our account were far from experts. Implementing Visual with an inexperienced group of consultants led to numerous issues. Since switching our channel partner to Synergy Resources, we've had much better success in resolving problems and utilizing Visual more effectively.

Visual Infor

Pros

I appreciate the wide range of add-ons available for this software.

Cons

We didn't organize the training sufficiently on our end to convey the level of attention we truly needed as end users.

Simply the best ERP software available.

Pros

Infor Visual is the backbone of my entire shop, handling everything from accounting and shop floor management to shipping. I have real-time visibility into the status and performance of all jobs, and the scheduling capabilities have been exceptional.

Cons

Personally, I have no negative comments about Visual.

Our One-Stop Solution: Infor VISUAL ERP + Synergy Resources

Pros

While many ERP systems may be similar, Infor VISUAL ERP stands out by providing users with easy access to the data they need and presenting it in a visual format that is easy to comprehend. Even experienced ERP users may appreciate the straightforward process flow of Infor VISUAL ERP. Since it is based on SQL Server, managing the system is simple, and it seamlessly integrates with BI programs like Synergy's SmartViews and Microsoft's Power BI. Instead of opting for quick fixes, Infor VISUAL ERP and the Synergy Resources team focus on long-term solutions that drive organizational growth.

Cons

Like some other reviewers mentioned, Infor VISUAL ERP offers a wide range of features that may exceed the needs of a small organization. During implementation, it can feel overwhelming. However, Synergy Resources helped us identify the necessary features and configure them. Once the initial phase settled down, we began exploring some of the additional features. Over the past three years, several features that we initially considered "extra" have become vital to our daily operations.