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Overview
Eber is a cloud-based loyalty marketing platform built to improve customer retention and repeat revenue. It combines loyalty programs, memberships, messaging, and analytics in one system. However, customer support response times may vary at times. Nonetheless, its centralized approach makes it a reliable option for engagement-focused businesses.
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Starting Price
Custom
Eber Specifications
Customer Segmentation
Email Marketing
Content Management
Analytics And Reporting
What Is Eber?
Eber is a cloud-based loyalty marketing platform designed for businesses that want to strengthen customer retention and boost repeat revenue. It is primarily a web-based solution used by retail, food and beverage, hospitality, and lifestyle brands. The software offers features such as loyalty and rewards management, membership program building, marketing automation, and analytics.
With Eber, companies can run loyalty programs, automate customer engagement, and gain insights into member behavior, helping them build long-term relationships and increase customer lifetime value.
How Much Does Eber Cost?
Eber pricing starts at $89/month for its Lite plan. It also offers three additional plans as well, including:
- Standard - $299/month
- Scale - $999/month
- Enterprise - $3500/month
In addition to the Eber pricing plans, extra costs may vary depending on program complexity, number of locations or members, messaging volume, integrations, and optional marketing or analytics features, generally aligning with industry-standard ranges for loyalty and customer engagement platforms.
- Onboarding and program Setup: $500–$3,000 (one-time) - Initial configuration of loyalty rules, rewards, tiers, branding, and admin training
- Integrations and API access: $300–$2,500/year - Connecting ecommerce platforms, POS systems, payment gateways, or custom workflows
- Marketing automation and messaging usage: $200–$2,000/year - Costs tied to email, SMS, or WhatsApp campaigns driven by customer activity
- Advanced analytics and custom reporting: $500–$3,500/year - Deeper insights into customer behavior, segmentation performance, and loyalty ROI
Disclaimer: The pricing is subject to change.
Eber Integrations
The software integrates with the following third-party applications, including:
- Plato Medical
- Inline CRM
- Eats365
- Hitpay
- Shopify software
- WESS
- Weeloy
Who Is Eber For?
Eber software serves a wide range of industries, including:
- Restaurant
- Retail
- Ecommerce
- Hotel
- Mass consumer
- Attraction and entertainment
Is Eber Right For You?
Are you looking for a loyalty platform that unifies customer engagement, repeat-purchase incentives, and data visibility in a single cloud-based solution? Eber helps brands facing low retention and disconnected customer data by centralizing loyalty, campaigns, and insights in a single dashboard.
Eber complies with the General Data Protection Regulation (GDPR) to ensure the lawful processing of customer information and data privacy.
The platform delivers enterprise-grade security, encrypted data controls, and scalable AWS infrastructure for growing businesses.
Still not sure if Eber is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
Eber Features
Eber features support flexible loyalty and points-based programs that reward customers for purchases, receipt submissions, and engagement activities. This capability helps businesses motivate repeat spending, increase visit frequency, and maintain consistent participation without requiring complex system integrations.
Membership functionality allows organizations to build customizable program structures with defined rules, benefits, and eligibility criteria. By managing memberships centrally, businesses can strengthen long-term engagement, deliver exclusive experiences, and create structured loyalty journeys aligned with customer behavior.
Interactive game features and customer feedback tools help businesses engage members while measuring satisfaction and loyalty levels. These tools enable brands to turn participation and feedback into actionable insights, improving program effectiveness, and enhancing overall customer experience.
Automated messaging and campaign tools enable timely customer communications through SMS and email with custom branding. By triggering activity-based messages and running targeted campaigns, businesses can reinforce brand identity while delivering relevant interactions at key moments.
Centralized dashboards and reporting tools provide visibility into member activity, revenue performance, and campaign outcomes. With data import and export capabilities, businesses can analyze trends, share insights, and make informed decisions to continuously optimize loyalty strategies.
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