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Overview
inTouch by rdcom offers a SaaS messaging platform that consolidates SMS, Email, and RCS into a single interface delivering actionable real-time analytics for businesses of all sizes. While advanced multi-level account setup is complicated for first-time users, it provides tools for building responsive landing pages and automated customer journeys.
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Starting Price
Custom
inTouch by rdcom Specifications
Campaign Management
Lead Generation
Customer Segmentation
Email Marketing
What Is inTouch by rdcom?
inTouch is a messaging platform developed by rdcom to help businesses manage digital communications across various channels. It acts as a centralized hub where users can design tailored campaigns, segment audiences based on behavioral data, and conduct A/B testing to optimize conversion rates. The platform is particularly strong in its support for RCS, offering an interactive alternative to traditional SMS with rich media and branding. Beyond marketing, it serves as a robust infrastructure for transactional messages like secure One-Time Password (OTP) delivery and automated reminders.
inTouch by rdcom Pricing
inTouch by rdcom price is based on a modular structure, with different packages for marketing and messaging needs. These modules include:
- Email Subscriptions: Starting at €14.50/month (For 5000 E-mail Each Month)
- Email Packages: Starting at €25.00 (For 5000 E-mail)
- Mobile Packages: Starting at €16.00 (For 200 SMS OR 200 RCS OR 320 SMS ADV)
- Receiving SMS: Starting at €60.00 (Dedicated SMS For 1 Month)
Disclaimer: The pricing is subject to change.
inTouch by rdcom Integrations
The platform features native plugins to sync with external business systems and CRMs, including Salesforce.
Who Is inTouch by rdcom For?
inTouch by rdcom is built for businesses that need reliable and secure communication at scale, including:
- Small and medium businesses
- Wholesale providers
- Enterprises
Is inTouch by rdcom Right For You?
If your current marketing tech stack is fragmented across separate tools for email and SMS, inTouch by rdcom offers a compelling consolidation. Its ‘mobile-first’ approach, particularly its landing page builder and RCS support, makes it ideal for brands targeting customers on smartphones. Trusted for its GDPR compliance and registration with the R.O.C. (Register of Communication Operators) No. 23918. It is a reliable choice for businesses requiring high uptime, secure data handling, and engagement depth.
Still doubtful if inTouch by rdcom is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
inTouch by rdcom Features
inTouch by rdcom features a unified dashboard where users can manage SMS, Email, and RCS campaigns simultaneously. This centralized view allows for cross-channel tracking and ensures that brand messaging remains consistent across all digital touchpoints.
With this feature, businesses can move beyond simple text by sending Rich Communication Services (RCS) messages. These include carousels, action buttons, and high-res images, providing an app-like experience directly within the native messaging app of the recipient.
The platform allows users to build automation sequences based on user interactions. For example, if a customer doesn't open an email, the system can automatically trigger a follow-up SMS or RCS message to ensure the information is seen.
inTouch includes a drag-and-drop editor to create mobile-responsive landing pages. These pages can be linked directly in SMS or Email campaigns to capture leads, host surveys, or showcase specific product promotions without needing a separate website update.
Specifically for agencies and large corporations, the platform provides a hierarchical structure. Admin users can manage multiple sub-accounts, distribute credits, and set specific permissions and roles for different teams or clients from one master login.
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