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Overview

Medgen EHR helps medical practices manage clinical records, billing, and specialty-specific care in one system. Some users may find prescribing more complicated than expected, while others value its ease of use. Its customizable setup can accommodate practices with distinct documentation requirements.

Medgen EHR Specifications

  • Appointment Management/Scheduling
  • e-Prescriptions
  • Lab Integration
  • Patient Portal

What Is Medgen EHR?

Part of the MEDFAR ecosystem, Medgen EHR is a web-based Electronic Health Record (EHR) system designed for medical practices across specialties. Its customizable setup lets providers adapt the EHR to their specialty-specific documentation needs and existing clinical processes. The platform also offers integrated billing and practice management capabilities, connecting patient care information with revenue-related operations.

Its specialty-specific solutions cover areas such as addiction medicine and Obstetrics and Gynecology (OB/GYN), where documentation and patient management may require more specialized support than a general-purpose EHR might offer. Together, these capabilities give practices the flexibility to build an EHR setup aligned with their specific requirements and workflows, while managing clinical, billing, and practice management functions through the same system.

What Is Medgen EHR Best For?

Medgen’s mobile app, which uses Nuance’s voice recognition software for voice dictation, is one of its noteworthy features. It lets clinicians document patient care from a smartphone or tablet, which could be useful for providers who move between exam rooms or other points of care throughout the day. Using the app, clinicians can access the EHR and dictate patient information during patient encounters. This allows them to capture clinical information at the point of care rather than delaying it until they return to a desktop to complete documentation.

How Much Does Medgen EHR Cost?

Medgen EHR's pricing starts at $300/user/month. Apart from the base subscription costs, organizations may incur the following additional estimated expenses:

  • Implementation/Setup: $5,000 – $25,000+
  • Onboarding And Training: $1,000 – $10,000+
  • Data Migration: $2,000 – $15,000
  • Integrations: $500 – $5,000+/integration
  • Hidden/Ongoing Fees: $3,000+/year

User sentiment around Medgen EHR pricing is generally mixed. Some reviewers describe it as a cost-effective solution offering good value for money for smaller practices. Others raise concerns about add-on fees and ongoing charges that may affect long-term costs.

Get in touch with us for a customized Medgen EHR pricing quote.

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

Medgen EHR Integrations

The vendor has not disclosed any information about its third-party integrations.

How Does Medgen EHR Work?

Here’s how you can access Medgen software and use its clinical and practice management capabilities:

  • Log in to your account using your credentials
  • Configure the EHR to reflect your specialty’s documentation requirements and established clinical processes
  • Enter patient information and create or update electronic health records as needed
  • Schedule patient appointments and manage the practice calendar
  • Use specialty-specific tools as per your practice's needs
  • Manage billing and revenue-related information within the integrated practice management system
  • Generate reports to review clinical, billing, and practice data
You can also schedule a free Medgen EHR demo to see how the platform’s capabilities work in practice.

Who Is Medgen EHR For?

The platform is designed for healthcare organizations, including hospitals and clinics across various specialties, such as:

  • Addiction Medicine
  • OB/GYN

Medgen EHR Use Cases

Based on our analysis of Medgen EHR’s current capabilities, we have identified several scenarios where the platform may be a good fit:

Addiction Treatment Centers Managing High Patient Volumes

The software can support addiction medicine and medication-assisted treatment (MAT) clinics that need to coordinate intake, prescribing, dispensing, counseling, and compliance requirements within a single system. Practices handling recurring visits and regulated documentation may find this setup useful for keeping patient information and care records organized across different stages of treatment.

OB/GYN Practices Requiring Specialized Clinical Documentation

OB/GYN clinics managing prenatal care, imaging documentation, and recurring patient monitoring may benefit from Medgen’s specialty-focused setup. The software is suited to practices that need structured charting and documentation tailored to the requirements of OB/GYN care, without having to build these processes around a general-purpose EHR.

Independent Practices Seeking A Configurable EHR

Small to midsize medical practices that have outgrown generic EHR templates could find Medgen useful when their documentation requirements differ from standard configurations. Its customizable setup allows practices to adapt templates, interfaces, and clinical processes to their specialty and established way of working, which can be useful when a standard EHR configuration does not align with how the practice operates.

Multi-Provider Clinics Coordinating Billing And Patient Management

Clinics with several providers or departments can use Medgen to bring billing, patient records, and appointment management into the same system. This could be useful for practices that need different teams to work from connected patient and billing information while managing a steady volume of appointments and claims.

Practices Connecting Clinical And Financial Operations

Medgen might also suit organizations that want closer coordination between clinical documentation and revenue-related processes. Practices managing insurance claims, recurring patient encounters, and reporting requirements can use its integrated billing and practice management capabilities alongside the EHR, keeping clinical and financial information connected rather than relying on separate systems.

Is Medgen EHR Right For You?

Medgen EHR might be a suitable fit for healthcare organizations seeking a web-based EHR that can be configured for different specialties and documentation requirements.

For organizations that need to exchange patient data with other systems, the software provides a FHIR API for accessing patient and clinical data. It also offers interfaces for connecting with EHRs, laboratories, and other healthcare systems. In addition, Medgen EHR is ONC-certified and compliant with HIPAA and HITECH requirements.

The platform may be less suitable for hospitals and practices seeking a highly standardized EHR with limited customization requirements.

Still not sure if Medgen EHR is the right choice for you? Contact us at (661) 384-7070, and we will help you make a well-informed decision.

Medgen EHR Features

OB-GYN Specific Tools

The platform tracks pregnancy progress across visits, including Expected Date of Delivery (EDD), fetal growth measurements, required tests, and procedures. It supports antepartum and postpartum documentation, ultrasound reporting, and GYN and non-OB visits. For high-risk pregnancies, Medgen provides standard care plans and tracks potential problems. The system also provides tools for preventive and chronic care, with patient reminders and education based on identified needs. These capabilities give OB/GYN practices a structured way to monitor pregnancy milestones, keep required care on schedule, and manage ongoing women's health needs.

See How It Works
Addiction Medicine Support

The software supports substance use treatment centers with tools for managing medication inventory, including methadone and buprenorphine, and connecting dispensing pumps with the EHR. It also maintains patient case histories and notes from multiple providers. Teams can schedule group meetings and telemedicine appointments, conduct drug screening, and set up service plans with task alerts. Additionally, Medgen enables providers to manage referrals, incidents, controlled-substance prescriptions, and lab results within the same system. With these tools, addiction treatment teams can coordinate recurring treatment requirements and keep patient records updated across providers and services.

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Billing And Practice Management

Medgen combines scheduling, billing, claims, and practice reporting in one system. Providers can capture charges at the point of care and convert them into electronic claims, while built-in EDI supports electronic claim submission and payment reconciliation. The system also lets practices send patient invoices and statements and track accounts receivable. It generates reports on payer mix, gross charges, net receipts, charge reconciliation, and provider productivity. In addition, custom business intelligence reports provide practice-level data for reviewing financial and operational performance.

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Scheduling

Using the platform, practices can schedule patients and providers. Staff can view the schedules of up to nine providers on a single screen. The scheduling module also includes real-time scheduling analytics and waitlist management. It allows practices to schedule procedures and surgeries and tailor the scheduling setup to their needs. The module also connects with the patient portal. It assists practices in coordinating appointments and provider availability while giving staff a clearer view of upcoming appointments.

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Integrated LABGEN Laboratory Information System (LIS)

Medgen includes access to the LABGEN LIS, designed to support high-volume laboratory operations through automated workflows and customizable testing modules. It manages lab testing from the initial test order and sample collection through result reporting and performance analysis. The LIS also includes portals for physicians, patients, and sales representatives, along with interfaces for EHRs, reference labs, and lab analyzers. It provides testing modules for clinical, molecular, and pathology labs and can be customized to meet different lab requirements.

See How It Works

Pros And Cons of Medgen EHR

Pros

  • Users find the interface relatively easy to learn and navigate

  • Some users find the system suitable for practices with straightforward operational needs

  • Specialty templates can reduce the need to build documentation structures from scratch

Cons

  • Some users report occasional system downtime that can interrupt access

  • Some tasks may require several clicks to complete

Medgen EHR Reviews

Total 3 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

0%

3

Stars

33%

2

Stars

0%

1

Stars

0%

Share your experience

K
Kelly

Healthcare, 500+ employees

More than a year

3.0

“Good low budget solution”

Pros

Our dedicated customer support contact was fabulous and always got things done quickly.

Cons

Sometimes getting things done quickly actually worked against us. Changes would be made before the business fully thought things through or did any testing which is our own fault.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
PAMELA

Healthcare, 1-10 employees

More than a year

5.0

“PERFORMANCE”

Pros

The EMR is user-friendly and meets our needs. Working with their team has been a pleasure. He is always eager to assist with any problems or new requests, always providing solutions. He is an asset to Medgen and one of the reasons we stay with the company!

Cons

When the system goes down it is difficult to reach someone

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

10

M
malky

Healthcare, 1-10 employees

More than a year

5.0

“I use this as my EHR and its pretty good”

Pros

I like how easy it is to use and teach to new employees. The software developers try to anticipate our needs, constantly updating and improving the software.

Cons

I don't like how often it goes down even though it has been better in the last few months. I dont like that we get charged for every fax and for eligibility checks. I don't like that when you fax something from a patient's chart you have to close and reopen the chart in order to comment what you just did.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

4

Functionality

6

Frequently Asked Questions

What types of pricing plans does Medgen EHR offer?

Medgen EHR's starting price is estimated at $300/user/month. Contact us to get a custom Medgen EHR cost quote.

Does Medgen EMR have a mobile app?

Yes, it has a dedicated mobile app for users.

What language does Medgen EHR support?

The platform primarily supports the English language.

Who are the typical users of Medgen EHR?

The software can be used by medical practices and physician clinics, with specialty solutions for areas such as addiction medicine and OB/GYN.

What level of support does Medgen EHR offer?

Medgen provides support via contact form, phone, and email.

Does Medgen EHR offer an API?

Yes, Medgen EHR offers FHIR APIs.

What other apps does Medgen EHR integrate with?

The vendor does not publicly list its third-party integrations.

What types of pricing plans does Medgen EHR offer?

Medgen EHR's starting price is estimated at $300/user/month. Contact us to get a custom Medgen EHR cost quote.