Last Updated
Overview
Medgen EHR helps medical practices manage clinical records, billing, and specialty-specific care in one system. Some users may find prescribing more complicated than expected, while others value its ease of use. Its customizable setup can accommodate practices with distinct documentation requirements.
Overall Rating
Based on 3 users reviews
4.3
Rating Distribution
Positive
67%
Neutral
33%
Negative
0%
Starting Price
$300
per user per month
Medgen EHR Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integration
- Patient Portal
Medgen EHR Features
OB-GYN Specific Tools
The platform tracks pregnancy progress across visits, including Expected Date of Delivery (EDD), fetal growth measurements, required tests, and procedures. It supports antepartum and postpartum documentation, ultrasound reporting, and GYN and non-OB visits. For high-risk pregnancies, Medgen provides standard care plans and tracks potential problems. The system also provides tools for preventive and chronic care, with patient reminders and education based on identified needs. These capabilities give OB/GYN practices a structured way to monitor pregnancy milestones, keep required care on schedule, and manage ongoing women's health needs.
Addiction Medicine Support
The software supports substance use treatment centers with tools for managing medication inventory, including methadone and buprenorphine, and connecting dispensing pumps with the EHR. It also maintains patient case histories and notes from multiple providers. Teams can schedule group meetings and telemedicine appointments, conduct drug screening, and set up service plans with task alerts. Additionally, Medgen enables providers to manage referrals, incidents, controlled-substance prescriptions, and lab results within the same system. With these tools, addiction treatment teams can coordinate recurring treatment requirements and keep patient records updated across providers and services.
Billing And Practice Management
Medgen combines scheduling, billing, claims, and practice reporting in one system. Providers can capture charges at the point of care and convert them into electronic claims, while built-in EDI supports electronic claim submission and payment reconciliation. The system also lets practices send patient invoices and statements and track accounts receivable. It generates reports on payer mix, gross charges, net receipts, charge reconciliation, and provider productivity. In addition, custom business intelligence reports provide practice-level data for reviewing financial and operational performance.
Scheduling
Using the platform, practices can schedule patients and providers. Staff can view the schedules of up to nine providers on a single screen. The scheduling module also includes real-time scheduling analytics and waitlist management. It allows practices to schedule procedures and surgeries and tailor the scheduling setup to their needs. The module also connects with the patient portal. It assists practices in coordinating appointments and provider availability while giving staff a clearer view of upcoming appointments.
Integrated LABGEN Laboratory Information System (LIS)
Medgen includes access to the LABGEN LIS, designed to support high-volume laboratory operations through automated workflows and customizable testing modules. It manages lab testing from the initial test order and sample collection through result reporting and performance analysis. The LIS also includes portals for physicians, patients, and sales representatives, along with interfaces for EHRs, reference labs, and lab analyzers. It provides testing modules for clinical, molecular, and pathology labs and can be customized to meet different lab requirements.
Pros And Cons of Medgen EHR
Pros
Users find the interface relatively easy to learn and navigate
Some users find the system suitable for practices with straightforward operational needs
Specialty templates can reduce the need to build documentation structures from scratch
Cons
Some users report occasional system downtime that can interrupt access
Some tasks may require several clicks to complete
Medgen EHR Reviews
Total 3 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars0%
3
Stars33%
2
Stars0%
1
Stars0%
Share your experience
Kelly
Healthcare, 500+ employees
More than a year
“Good low budget solution”
Pros
Our dedicated customer support contact was fabulous and always got things done quickly.
Cons
Sometimes getting things done quickly actually worked against us. Changes would be made before the business fully thought things through or did any testing which is our own fault.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
PAMELA
Healthcare, 1-10 employees
More than a year
“PERFORMANCE”
Pros
The EMR is user-friendly and meets our needs. Working with their team has been a pleasure. He is always eager to assist with any problems or new requests, always providing solutions. He is an asset to Medgen and one of the reasons we stay with the company!
Cons
When the system goes down it is difficult to reach someone
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
6
Functionality
10
malky
Healthcare, 1-10 employees
More than a year
“I use this as my EHR and its pretty good”
Pros
I like how easy it is to use and teach to new employees. The software developers try to anticipate our needs, constantly updating and improving the software.
Cons
I don't like how often it goes down even though it has been better in the last few months. I dont like that we get charged for every fax and for eligibility checks. I don't like that when you fax something from a patient's chart you have to close and reopen the chart in order to comment what you just did.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
4
Functionality
6
Frequently Asked Questions
What types of pricing plans does Medgen EHR offer?
Medgen EHR's starting price is estimated at $300/user/month. Contact us to get a custom Medgen EHR cost quote.
Does Medgen EMR have a mobile app?
Yes, it has a dedicated mobile app for users.
What language does Medgen EHR support?
The platform primarily supports the English language.
Who are the typical users of Medgen EHR?
The software can be used by medical practices and physician clinics, with specialty solutions for areas such as addiction medicine and OB/GYN.
What level of support does Medgen EHR offer?
Medgen provides support via contact form, phone, and email.
Does Medgen EHR offer an API?
Yes, Medgen EHR offers FHIR APIs.
What other apps does Medgen EHR integrate with?
The vendor does not publicly list its third-party integrations.
What types of pricing plans does Medgen EHR offer?
Medgen EHR's starting price is estimated at $300/user/month. Contact us to get a custom Medgen EHR cost quote.


