Last Updated
Overview
Optum Physician EHR Software is a HIPAA-compliant solution that provides convenient access to electronic medical records. With advanced clinical documentation, streamlined workflow, and integrated practice management, it helps physicians achieve better health outcomes. Despite occasional lagging, its user-friendly interface and customizable features make it a valuable tool for healthcare professionals.
Overall Rating
Based on 24 users reviews
4.1
Rating Distribution
Positive
79%
Neutral
17%
Negative
4%
Starting Price
Custom
Optum EHR Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integration
- Patient Portal
What is Optum Physician EMR Software?
Overview
Optum Physician EHR Software is a HIPAA-compliant electronic medical record solution that provides convenient access to users from any location through multiple platforms. The CCHIT-certified solution aims to strengthen Accountable Care Organizations (ACO) by helping users prepare for a value-based system of care. As an EHR system that integrates with Practice Management solutions, it is referred to as a complete package of medical office management applications allowing practices of all sizes to boost revenues and improve patient care quality. Using Optum Physician EHR Software, users can also keep track of stimulus payments.
The platform fulfills the requirements of Meaningful Use Stage 1 and 2. It highlights the importance of advanced clinical documentation, streamlined workflow, analytics, and accurate quality measures to help physicians achieve better health outcomes. Users can always watch Optum Physician EHR Tutorial learn the software's interface.
Optum Physician EHR Software comes with a claims management feature that enables users to check and review their claims before sending out to payers. It includes pre-screening of claims for clinical coding and errors to reduce the risk of denials. One of Optum Physician EHR Features also assists users in accessing the library of assessments, best practices, care plans, and other assessments so that they can pinpoint at-risk patients.
Optum Physician EHR Pricing
Software Support
It offers support via phone.
Pros And Cons of Optum EHR
Pros
Comprehensive patient management and documentation features
Customizable templates for specialty-specific documentation
User-friendly interface for seamless navigation and use
Efficient prescription management and e-prescribing capabilities
Robust clinical decision support tools for improved care
Cons
Limited interoperability with some EHR systems
Potential learning curve for new users
Customization complexity for a few advanced features
Optum EHR Reviews
Total 24 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars29%
3
Stars8%
2
Stars8%
1
Stars4%
Share your experience
Mid-Market, 500+ employees
“Flexible interface and EHR integration”
Pros
The interface strikes an excellent balance between flexibility and functionality. I was able to integrate it easily with our EHR system a process that was surprisingly smooth and trouble-free.
Cons
From my experience working there, I noticed the company goes through constant reorganizations and management turnover which often leads to uncertainty and mixed messages.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Small-Business, 11-50 employees
“Integrated payments reduce processing fees”
Pros
We were able to link their system directly to our server so payments could be handled through the same platform we use for credit card transactions in our practice management software. Because of that integration, we've been able to sidestep expensive credit card processing fees.
Cons
We don't have to contact support very often (which I appreciate) but whenever we do it ends up being excruciatingly difficult. It feels nearly impossible to get to the exact department you need because the company offers so many different services under one roof and calls or inquiries get routed all over the place. On top of that, I recently reached out to ask about using one of their other offerings and was told the salesperson couldn't talk to me because of an agreement that prohibits selling directly to customers of our practice management software. I was honestly baffled, why would a company refuse any kind of business especially from someone who is already a customer through that same practice management platform? It left me confused and frustrated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
3
Functionality
10
Mid-Market, 500+ employees
“Frequent updates and bug fixes”
Pros
I've noticed it's constantly evolving and getting updates so they're always fixing bugs.
Cons
It makes me struggle to keep up since the app is always changing and being updated.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
Who are the typical users of Optum Physician EMR?
The typical users of Optum Physician EMR include healthcare practices of all types and sizes.
Does Optum Physician EMR offer a free trial?
No, Optum Physician EMR does not offer a free trial.
What level of support does Optum Physician EMR provide?
Optum Physician EMR provides only phone support option.
What type of pricing plans does Optum Physician EMR offer?
Optum Physician EMR offers customizable and flexible pricing plans. Request a personalized pricing quote for your practice today!
What are the main features of Optum Physician EMR?
The main features of Optum Physician EMR include clinical documentation, practice management, customizable templates, analytics, and dashboards.