Total 2018 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

NOM
Non-Profit Organization Management

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

Powerful project management for nonprofits and teams implementing it is harder

Pros

I'm a big fan of Asana. It simplifies personal and group task tracking and we also utilize it as a content calendar for social media and email campaigns. The ability to create tasks and subtasks with deadlines notes and attachments is extremely helpful. I rely on it daily.

Cons

If some team members are not actively using Asana its usefulness diminishes. When adjusting project deadlines manually updating related task deadlines becomes necessary. Therefore it's crucial to diligently update Asana which can be time-consuming and requires someone to take responsibility for it.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

A&F
Apparel & Fashion

Apparel & Fashion, 1-10 employees

Less than 6 months

5.0

Good tool even for small startups

Pros

The most valuable features of Asana for my team are project management prioritization and task management.

Cons

There is a slight learning curve when transitioning from other project management tools. It took me some time to adapt to the user interface.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

MR
Market Research

Market Research, 1-10 employees

More than a year

5.0

Asana and the fluidity of your work

Pros

Asana revolutionizes process management regardless of the team's size or their level of project management experience. It offers a fluid and easy-to-use platform for effective leadership allowing seamless management of tasks and projects. With Asana you can effortlessly streamline workflows and ensure smooth collaboration among team members. Its intuitive nature eliminates the need for extensive project management training making it a versatile tool for any organization.

Cons

I believe there is room for optimization in how documents are shared within the platform.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

M
Machinery

Machinery, 11-50 employees

More than a year

3.0

Asana

Pros

Asana facilitates seamless communication with remote team members enhancing collaboration.

Cons

Personally I didn't enjoy having to be constantly on Asana to track updates so we switched to Trello.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

LS
Legal Services

Legal Services, 1-10 employees

More than a year

5.0

Great Task Managing Software

Pros

Asana offers an easy-to-use platform that allows seamless sharing with team members. It provides visibility into pending tasks and completed work.

Cons

As a great tool it would be even better if it had compatibility with third-party apps like calendars and email services from other providers.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MOIE
Mechanical or Industrial Engineering

Mechanical or Industrial Engineering, 51-100 employees

Less than 6 months

5.0

Intuitive project management tool

Pros

Asana's cross-functionality extensive feature set cockpit-style UI and easy communication with project members make it exceptional.

Cons

In my experience and use case the existing feature set was sufficient and I didn't have any concerns except for the cost.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R
Retail

Retail, 1-10 employees

More than a year

5.0

Love Asana

Pros

I rely on Asana daily to track tasks manage projects and collaborate with my team members.

Cons

It may require some adjustment and has a learning curve but the benefits make it worthwhile.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

RI
Religious Institutions

Religious Institutions, 11-50 employees

More than a year

5.0

User interface is great and Asana is constantly making it better!

Pros

Asana's ease of use and powerful features are impressive. The ability to associate tasks with multiple projects and organize work in "My Tasks" and the inbox enhances productivity.

Cons

The platform can be overwhelming due to the abundance of features available.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

ITAS
Information Technology and Services

Information Technology and Services, 101-500 employees

More than a year

5.0

A robust tool in task and project management.

Pros

With Asana you can track who is responsible for each task and its deadline. It offers flexibility and organization allowing work to be broken down into manageable pieces.

Cons

I didn't find anything awe-inspiring but the platform has a very intuitive user experience. It is simple to use and provides excellent visualization of work.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R
Retail

Retail, 1-10 employees

More than a year

5.0

Task management at it's finest.

Pros

Asana stands out among task and workload management tools with its exceptional syncing capabilities. Collaboration feels seamless and the user-friendliness is unmatched.

Cons

While it's an excellent product the abundance of options can make it feel a bit overcrowded. Streamlining the experience by embracing the "less is more" approach could enhance the user experience although it doesn't significantly detract from it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

MAA
Marketing and Advertising

Marketing and Advertising, 51-100 employees

Less than 6 months

4.0

First-time user

Pros

Asana's ease of use extends to beginners allowing easy task creation and assignment to team members. The mobile interface is intuitive and simple to navigate.

Cons

The platform could improve its handling of multiple tasks and notifications. Contributors to a project are not always promptly notified (via email) when someone interacts with them on the platform.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

EM
Education Management

Education Management, 51-100 employees

Less than a year

5.0

Ideal for Marketing & Communications Project Management

Pros

Asana's superiority over similar project management software lies in its user-friendly nature and ease of use. With its Kanban-style interface it simplifies the tracking of interrelated processes ensuring the timely completion of daily deliverables within marketing and communications campaigns. Asana's progress tracking tool allows for efficient monitoring of work boosting team productivity through micromanagement. The mobile app proves invaluable providing flexibility and convenience for updating tasks on the go. Additionally Asana offers detailed task information including responsible parties milestones deadlines and priority highlighting facilitating effective project management.

Cons

The email notifications related to marketing tend to spam our inboxes. They are time-consuming go unread and require additional time to delete each irrelevant email received.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

7

Functionality

8

MAA
Marketing and Advertising

Marketing and Advertising, 51-100 employees

More than a year

5.0

Great project management platform

Pros

Asana delivers excellent performance with a user-friendly interface easy comprehension visually appealing colors and the flexibility to implement custom systems without overwhelming users.

Cons

The pay-per-user model while widely used poses challenges for organizations that want to grant clients access to project overviews. Other software we use resolves this issue by offering guest passes.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

6

T
Telecommunications

Telecommunications, 500+ employees

Less than a year

5.0

The only project tracking tool you need

Pros

With its user-friendly design Asana simplifies the creation of dashboards and task assignments ensuring a smooth experience.

Cons

Occasionally Asana necessitates reloading the browser or the desktop app which can be slightly bothersome.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

FS
Financial Services

Financial Services, 500+ employees

More than a year

4.0

It helps to better manage the flow of tasks and projects.

Pros

Asana's intuitive interface allows active participation in various projects providing control over tasks. It aids in project prioritization and contributes to overall company success.

Cons

There isn't anything I find displeasing about this platform.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

EO
Executive Office

Executive Office, 11-50 employees

Less than a year

5.0

organization

Pros

Asana greatly assists in organizing work effectively resulting in improved outcomes and productivity.

Cons

I believe there is room for improvement in the options and lists available in the application.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

CS
Consumer Services

Consumer Services, 1-10 employees

Less than a year

5.0

Asana for the Win

Pros

Asana's organization and easily readable screens enhance the user experience.

Cons

We have not encountered any aspects of this software that we dislike.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MP
Media Production

Media Production, 1-10 employees

More than a year

4.0

A powerful tool if you know how to use it

Pros

Our transition from Asana to Airtable was driven by the desire for a more user-friendly interface and streamlined task management process. Asana's task creation and organization took more time compared to Airtable resulting in a loss of valuable time. While Asana offers a wide range of features discovering and implementing them requires additional training. Furthermore the font and user-interface scheme of Asana could benefit from refinement. A comprehensive overhaul would greatly enhance the overall user experience and usability of the platform.

Cons

We appreciate the ease of use deployment user interface and overall efficiency.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

9

Functionality

8

HE
Higher Education

Higher Education, 500+ employees

More than a year

5.0

Now I see why this is a popular platform for PMs

Pros

Asana's intuitive interface and comprehensive reporting features including advanced search saved search reports milestones and workload tracking are highly appreciated.

Cons

The configuration process was slightly less intuitive but once set up I found it easy to create new projects quickly. It simply required a learning curve.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10

ITAS
Information Technology and Services

Information Technology and Services, 500+ employees

More than a year

5.0

Group work and project prioritization.

Pros

Asana's interface design is visually pleasing enhancing its ease of use. It allows for marking priority projects setting deadlines and provides quick visibility into colleague interventions and collaboration within the project. Additionally it enables efficient tracking of each employee's involvement ensuring seamless coordination and progress monitoring. Asana's attractive interface promotes a positive user experience and facilitates effective project collaboration among all team members.

Cons

I cannot think of any criticisms against this platform.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8