Bitrix24 Reviews

Pros

Bitrix28 proves easy to understand and set up, with cloud-based CRM contacts offering convenience. The feature-rich free version is noteworthy.

Cons

Despite some quirks, the software works well once users acclimate to it. Enhancing flexibility in storing contact information could be beneficial.

Pros

Using Bitrix28 daily, I appreciate its capability to consolidate information about sales, customers, contracts, and emails in one place, in an easy and practical manner.

Cons

Certain features, such as adding emails to opportunities before managerial approval, are challenging to find. Users may encounter difficulties attaching emails within this platform.

Pros

The ease of making calls and communicating with customers through email, delivering excellent and professional service, is a highlight of Bitrix28.

Cons

The addition of a video call option could enhance the system's efficiency.

Pros

Bitrix28 emerges as the best solution for our company's project management needs, facilitating collaboration across departments. The common communication platform enhances interaction within the company.

Cons

Asana should reconsider revamping the cluttered dashboard interface, segregating tools unrelated to project management for better software organization.

Pros

I admire that Bitrix24 is a system that is readily set up to assist and create a variety of reports. Customer support is also helpful at times.

Cons

The system sometimes feels a bit clunky and not very smooth.

Pros

This programme offers a user-friendly interface that is well-organized and simple to use. Customer information is also simple to enter and update.

Cons

Navigation is a bit complex at first but you get the hang of it soon enough.

Pros

Its a good,user-friendly system. I like that, with this software we can create a timetable around any appointment and easily adjust it to our needs.

Cons

Some of the features keep crashing on mobile version.

Pros

It is a complete HR and practise management solution for companys like ours. The layout is simple and user-friendly and accessibility is easy.

Cons

Id like if they can introduce an accounting feature.

Pros

The software provides immediate access to required information. The mobile app that the system has is very useful and easy to use.

Cons

The software slows down sometimes and its management needs improvement.

Pros

The mix of all the features appeals to me. When compared to alternative options, it made acquiring this software worthwhile. They also promised that any features that arent now available will be added, and the programme will be updated on a regular basis to fit our companys demands.

Cons

The user interface is a bit clumsy.

Pros

This system helps us streamline our workflow. The setup was a simple and quick process and the customer support supported us through it all.

Cons

The Mobile version does not include all features.

Pros

The system has such amazing functions that it makes difficult tasks extremely easy to get done. The software is budget-friendly and cheap offers fantastic services. In short, it is all we have been looking for.

Cons

There are no advanced features.

Pros

It offers a lot of options; a good price and nice functionality.

Cons

I do not appreciate the outdated admin interface and also the ineffective marketing strategy.

Pros

I love the user-friendly interface.The system is simple and easily manageable.It gets the job done quickly and efficiently.

Cons

The system sometimes slows down because of the number of hefty features.

Pros

The system excels at processing papers, and its FAQ area is very helpful in trying to understand how to utilize the service.

Cons

The software lacks high-level organizational skills.

Pros

Bitrix28 plays a vital role in maintaining our consumer base, utilizing a card system for each customer with dynamic search functionality.

Cons

Despite being in the market for an extended period, cross-cutting insights do not function correctly. Call records often end up misplaced, and SIP PBX credentials are inadequately secured.

Pros

Bitrix28's task management capabilities are commendable, supporting flawless task execution and communication with employees and colleagues. External users, including clients, can be seamlessly added.

Cons

While the software is excellent, customer services improvement is desired, possibly due to the regional location impacting response times.

Pros

Bitrix offers various project management approaches, essential for our organization with multiple departments and workgroups. The built-in working day tool aids delegation, tracking, and deadline management.

Cons

A respectful request is made to address reporting challenges, crucial for sales CRM with a considerable workforce. Employee performance reports play a critical role in lead management.

Pros

Using Bitrix28 for over 5 years, I've witnessed significant improvements, making it better than before.

Cons

Sometimes finding specific elements proves challenging, suggesting potential enhancements for friendlier usability.

Pros

Bitrix28's user-friendly nature, free basic plan, and convenient and fast file sharing are highlights. Upgrading to the professional edition provides additional benefits.

Cons

The pricing is considered high for both versions, standard and professional.