Bitrix24 Reviews

Pros

Bitrix28 is user-friendly, allowing the management of contact or prospect histories in a unified platform covering project and sales management. Recommended for medium-sized companies or those starting out, it provides a comprehensive start.

Cons

While good, Bitrix28 has limited customer support, and the mobile version lacks some features, especially during travel. Server speed can be slow at times.

Pros

Posting on the website is generally easy with Bitrix28, featuring a main page akin to a Facebook newsfeed.

Cons

The software is challenging to use, with difficulties locating documents. It falls short as a platform for connecting with colleagues.

Pros

Suited for small startups due to reasonable pricing compared to other CRM tools, Bitrix28 also stands out for its customizable software features.

Cons

Notification pop-ups in Bitrix28 are disliked, and the user experience is not optimal for new users.

Pros

Considered the best CRM software, Bitrix28 integrates project management, customer base tracking, CPQ, intranet, and task management seamlessly. It's user-friendly and highly effective.

Cons

The software's high price makes it unsuitable for small companies, and customer support is lacking.

Pros

Collaboration with an agency has been ongoing to customize Bitrix28 to align with specific business needs.

Cons

While many features are free, continuous support from an agency is necessary to keep the software updated, incurring additional costs.

Pros

Bitrix28 facilitates easy collaboration within the team, utilizing accountability tools visible on the company's general dashboard.

Cons

Bitrix28 may seem unfriendly for first-timers due to its UI, requiring improvement.

Pros

The feature of connecting to phone numbers during event management is highly appreciated, enhancing user-friendly interface.

Cons

The price is relatively high for newly started companies, and the mobile version lacks certain features, causing issues during travel.

Pros

Bitrix28 impresses by providing total control over projects, sales, inventory, contacts, and prospects while remaining extremely simple to use. Automation of processes and excellent customer support are additional advantages.

Cons

The software meets company needs perfectly, with no identified negative points.

Pros

Quick access to team information, colleague contacts, birthdays, achievements, and status is a notable feature. The mobile app enhances communication, serving as an internal social media platform.

Cons

Software delays in message delivery and occasional display of old messages as new are noted issues. Heavy mobile data consumption and difficulties sending pictures or media in the mobile version are also challenges.

Pros

The free version of Bitrix28, with its complete set of tools, was more than sufficient to support small companies.

Cons

The CRM part of Bitrix28 could improve, as the interface is not intuitive and may require thorough exploration to find desired features.

Pros

Bitrix28 likely encompasses everything a company needs for client base management and establishing a sales process. Account creation and setup are quick processes.

Cons

Bitrix attracts many free users, leading to potential server overloads and occasional slowdowns.

Pros

Bitrix28 offers a plethora of features, making it enjoyable to explore and experiment with.

Cons

When making calls and tracking activities, limitations arise, requiring the rental of a random number or integration of a cloud-based PBX.

Pros

Bitrix28, a collaboration tool focusing on CRM and communication, impresses with the ability to create leads, assign tasks, and sort information even with a free account. The inclusion of an HR management system makes it an excellent choice for small teams of 12.

Cons

The app's feature-rich nature may be overwhelming initially, and the premium price is steep for small businesses. However, the free account is suitable for smaller teams.

Pros

It offers lifetime free access with limited features.

Cons

Expanding to premium plans as the organization grows can lead to increased costs.

Pros

The CRM software and phone system in Bitrix34 have excellent features. The available reports are beneficial for analyzing sales or program success.

Cons

Occasionally the support team is slow to respond and the software can be considered expensive.

Pros

As a relatively new user of Bitrix34 I am thoroughly enjoying it. It keeps the entire team informed about everything including scheduling deadlines files and more.

Cons

I am still in the process of familiarizing myself with it. We adopted the service because it helps us achieve our objectives across multiple sites.

Pros

One of the things I appreciate most about Bitrix34 aside from its CRM capabilities is how it helps with task scheduling and involving project participants. I can send a simple task link to participants and I can also access it on my mobile device as it is responsive. This feature has been particularly useful during remote work in the COVID-19 pandemic.

Cons

Personally I have no complaints about the product as it fulfills all my requirements. However I suggest providing more video lessons for software operation.

Pros

There are numerous features available but unfortunately none of them work.

Cons

I strongly advise against purchasing this software. I bought it a month ago and it turned out to be a complete scam. It doesn't work the support team is unhelpful and there is a no-refund policy. I have attached screenshots from three weeks ago when I reported the issue and they asked for numerous screenshots. After that they informed me that they needed to escalate the problem to the support team. Three weeks later I still haven't received a response and when I inquired about it they once again requested more screenshots. It's the same operator same situation and no resolution. Stay away from this offer. The bug I encountered is that the client receives an automatic email every time they send me an email despite configuring it not to do so.

Pros

It is easy to use requiring only a day of training at most. After that you can navigate the platform independently.

Cons

The software has an abundance of features but it can be challenging to navigate.

Pros

Bitrix34 is the best way to collaborate with your team monitor project stages increase sales stay connected with customers across different platforms and create your own hotsite.

Cons

There is room for improvement in terms of the layout and addressing minor bugs. It would be beneficial if the layout could be completely customized based on individual usage.