Bitrix24 Reviews

Pros

It is very affordable and comes with a wide range of features.

Cons

The customer service is extremely poor and many functions are deemed useless. I deeply regret purchasing this software.

Pros

This application allows me to control all tasks within my company while providing a space for effective communication and interaction among team members.

Cons

While it is a paid application there are instances where a less elaborate free alternative can serve as a substitute for certain tasks.

Pros

Creating tasks by projects and tracking the time for each task is easy. The software also provides a calendar and a comprehensive chart for monitoring the status of each task.

Cons

The reporting and dashboard capabilities in Bitrix34 are limited. It would be helpful to have more detailed report information for project overviews.

Pros

Bitrix34 has been our go-to solution for CRM needs specifically for tracking and managing leads on a single dashboard. It serves as a collaborative tool allowing multiple stakeholders to share their activities and provide comments. What sets Bitrix34 apart is the exceptional support we receive. The support team is always welcoming and readily available to assist us. We greatly appreciate their responsiveness and assistance in making our experience with Bitrix34 superb.

Cons

Pricing could potentially pose a challenge. It would be beneficial if they offered a more cost-effective plan.

Pros

It is easy to manage projects tasks and users. It is particularly beneficial for large companies.

Cons

The internal search system is limited and the statistics/reports feature has too few options with outdated charts. Documentation for API integration is also lacking. The design feels outdated and there is a lack of new features/updates.

Pros

The software offers attractive features and encompasses various means of communication with members and church leadership staff. It is excellent!

Cons

It functions online but it would be advantageous to have an offline capability as well.

Pros

It is a great tool for creating tasks and subtasks to monitor the progress of marketing efforts.

Cons

The file sharing ability is subpar and the mobile functionality is limited.

Pros

The software is easy to get started with and offers great value for the features it provides. It is straightforward to onboard team members and customize the options to fit our needs. We no longer have to use multiple systems for different tasks as it covers all our back-office needs in one centralized place. Whether it's file management chat or task/workgroup management everything is conveniently integrated. The scalability of the platform is impressive accommodating both small operations and multinational businesses.

Cons

Honestly there is nothing to complain about. It delivers what it promises the cost is reasonable considering its offerings and the software is continuously being developed. Support for customizations and the self-hosted version varies depending on the partner company you work with.

Pros

The pricing for smaller teams is affordable and there is also a self-hosted version available that allows for additional functionality integration.

Cons

Some essential features that are freely available in similar solutions such as PBX integration come at an additional cost. I found it challenging to set up automatic lead assignment.

Pros

It is a good management system for tasks and duties.

Cons

It took some time to get accustomed to the software.

Pros

Bitrix34 is an indispensable part of my daily life as it empowers me to create websites and offers affordable premium plans. It's a paradise for geeks with its extensive functionality and customizable options that fuel creativity.

Cons

Occasionally there may be some bugs in the system. Viewing on mobile devices is not always suitable and obtaining support from the staff can be frustrating at times as they are not the original creators of the platform. However despite having to repeat certain processes multiple times I remained patient with Bitrix34 and was pleasantly rewarded with a beautiful website that I am proud of.

Pros

Bitrix34 is invaluable for maintaining my customer base. Each client has their own information card and the dynamic search feature ensures I can find their card even if I don't remember their name or surname thanks to keyword recognition.

Cons

Despite being released several years ago cross-cutting analytics still has issues. Call records sometimes delete themselves and storing passwords in the SIP PBX in clear text is a major drawback.

Pros

I am highly satisfied with the seamless performance of this software.

Cons

I have no issues with this software. Everything is satisfactory.

Pros

The user interface is intuitive enabling easy navigation with a minimal learning curve.

Cons

The support team relies on Google Translate leading to misunderstandings. Their responsiveness is limited to a specific time frame and some support technicians lack training and experience.

Pros

While I haven't extensively used the program I can identify two key advantages: the ability to integrate IP-telephony and connect with social networks.

Cons

The menu has visual clutter and many functions are either non-functional or excessive. Additionally the platform is more suitable for sales and falls short as a classic CRM.

Pros

The availability of free options along with excellent chat and meeting features makes Bitrix34 a great choice. The reporting feature is good but it could benefit from increased flexibility.

Cons

The software has a steep learning curve and requires training for new users. Reporting capabilities are inadequate for charitable organizations and modifications require additional financial contributions.

Pros

The registration process is simple and Bitrix34 offers CRM and collaboration tools. The mobile version is compatible with any operating system. Furthermore the integration with social networks adds convenience for quick communications.

Cons

The free plan is limited to 13 users or fewer and further upgrades involve additional costs. Server connection instability is rare but still occurs.

Pros

Bitrix34 allows me to seamlessly combine my email and business activities providing comprehensive information and data related to sales.

Cons

I have nothing negative to say about Bitrix34. It is a highly resourceful product with multiple applications for business purposes.

Pros

The software is remarkably affordable and it offers a considerable range of functionality across all membership plans.

Cons

The interface is unattractive and outdated and it lacks full functionality for pipelines and other essential features.

Pros

While the appearance may be appealing the actual functionality of the software is disappointing.

Cons

There is no direct access to account assistance or setup support. Communication is limited to text-based methods which can be frustrating when encountering issues.