Bitrix24 Reviews

Pros

This CRM tool is highly efficient and offers easy integrations with third-party services. The dashboard is comprehensive and custom email templates are easy to use. It also provides mobile support for both iOS and Android. The availability of a free version is a bonus.

Cons

The user interface is cluttered making it difficult for new users to find their way around the tool. It has a steep learning curve and lacks ease of use.

Pros

Bitrix34 can be used to manage software projects project tasks and business contacts. You can assign tasks to users with specific time frames.

Cons

Managing users can be challenging and requires additional knowledge to effectively use the software. It can be somewhat difficult to understand.

Pros

I manage my business using Bitrix34's social cloud CRM. It helps me invoice clients and keep track of leads and contacts.

Cons

You can easily invoice your clients and communicate with them.

Pros

This software comes with exceptional customization features that allow for the creation of personalized graphics to present accounting information to customers. The user interface is appealing offering options for custom backgrounds and an impressive video theme. With Bitrix34 I can strengthen community engagement through activities group conversations across departments and commercial networks as well as calendars and work groups. Additionally Bitrix34 serves as an excellent tool for project and sales management facilitating seamless communication among all active members involved in company projects and keeping everyone informed.

Cons

The only negative aspect I have encountered with this software is its technical support. They take a long time to respond and their answers are often unclear. They have been unable to solve my problem during times when I needed their help.

Pros

Bitrix34 is great for collecting customer data and managing transactions and tasks. The messaging feature allows team members to communicate and there is calendar synchronization.

Cons

I was not pleased with the mobile application. It bombards you with unnecessary notifications and lacks numerous functions found in other similar software.

Pros

Bitrix34 provides an extraordinary range of functions and tools for managing projects. It's a unified platform that promotes collaboration through the Activity Stream where team members can track tasks monitor progress and address any issues. The report generation and daily planning tools are fantastic eliminating the need for multiple applications. The availability of Bitrix34 on various devices and operating systems makes it accessible on the go.

Cons

Bitrix34 delivers exactly what it promises nothing more nothing less. I am confident that future upgrades will be even better.

Pros

Bitrix34 is an all-in-one app that makes work easy and smooth. The software offers excellent data visualization and it simplifies tracking meetings.

Cons

There is room for improvement in terms of customer support.

Pros

The team chat and task management features in Bitrix34 are highly effective. The newly added Kanban view makes workflow easier especially for visual team members.

Cons

Video calls and file transfers within the chats are not exceptional. Advanced features related to client management are confusing and difficult to figure out.

Pros

I have only positive things to say about Bitrix34 since it was free. It provided an easy workflow and organization.

Cons

It doesn't appear to have export/import options for some of the other software we used so I had to recreate everything from scratch.

Pros

Bitrix34 is affordable and that's a definite advantage.

Cons

It is severely lacking as a CRM. Reporting is subpar customizations are basic and customer support is the worst I have ever encountered even with the premium versions.

Pros

The interface is clean with a good range of features and easy to learn.

Cons

Although there is a free version available the paid version for businesses is comparatively more expensive than other software offering similar features.

Pros

It offers a freemium model and provides comprehensive productivity and collaboration tools for startups to large businesses.

Cons

They provide an abundance of tools but some are not fully refined. I attempted to use their website feature and created a few websites but ultimately reverted to my usual WordPress themes.

Pros

The appearance was appealing and seemed to meet my requirements but unfortunately it fell short.

Cons

Importing a Google contact CSV file without paying a third party is impossible. The process is needlessly complex even for a trial. I tried to import a CSV file with only basic contact information but it was overly complicated and never completed.

Pros

User-friendly excellent user experience and minimal learning curve.

Cons

Establishing telephony settings can be challenging.

Pros

Team communication was quick and effortless.

Cons

We encountered difficulties with certain integrations such as Facebook Messenger which caused reply messages to originate from Bitrix34.

Pros

Bitrix34 provides a solid platform for business owners and employees to manage leads and ongoing projects. It functions as a standard CRM system with customization options allowing easy tracking of contact modes and times between the business and clients/customers.

Cons

While Bitrix34 offers many useful features it didn't impress us in comparison to other CRM options available. It's advisable to conduct thorough research. No standout unique or exclusive features were observed. Additionally forms/questionnaires sent to clients display the Bitrix34 logo whereas my company desires more "white label" options. They also removed the two-way email syncing feature for free account users which is important to note for those considering this option.

Pros

Although it has numerous features there are also many bugs that prevent it from functioning properly. It can be complicated for users.

Cons

There is absolutely no customer service even for the affordable version! Numerous bugs affected our customer database rendering it unusable. We have tried to contact Customer Service regarding Technical Service or during our vacation periods but we never received a response. This situation has forced us to switch to a different CRM. It's unacceptable to wait weeks or months for a response. We requested a refund but even after months we have not received an answer. This feels like fraud.

Pros

Even the free version of Bitrix34 offers a wide range of features. It allows me and my team to efficiently manage our daily office tasks and projects as well as generate reports.

Cons

The user interface lacks intuitiveness requiring additional time to become familiar with it. The support service falls short in providing comprehensive assistance.

Pros

Despite encountering some issues we have been using Bitrix34 since implementing it a few months ago. The most appealing aspect is the convenient feed that provides a quick overview of client-related events.

Cons

The support service claims it will address issues in the next release but unfortunately this promise remains unfulfilled. We still hold hope that the platform will eventually function as intended.

Pros

Offers a high level of options reasonable price and good usability.

Cons

Due to being a suite of products some features are spread thin and lack depth.