Bitrix24 Reviews

Pros

A convenient program for customer transactions. With Bitrix34 you can confidently store and manage emails and chats without the fear of losing any important information.

Cons

This software is convenient and dependable.

Pros

This software is amazing for task and information management. It allows us to store business contacts and related details easily. Assigning and marking tasks is simple and there is also a free trial available.

Cons

The user interface is a bit complex and user management poses some difficulties.

Pros

The ability to share folders and secure files is highly appreciated. Additionally the fact that it is free is very helpful.

Cons

It was somewhat disappointing to be honest. I had higher expectations but the software didn't feel user-friendly. I found it complicated to use which led me to explore other software options for my needs.

Pros

Previously our managers would search for customers and manually enter their data into our database leading to frequent data loss when someone left the company. Now with Bitrix34 we have streamlined this process storing all contacts in one place accessible to any manager.

Cons

The platform is quite intricate requiring extensive training for new employees. Normally our senior managers handle this but they are currently overwhelmed. We may need to hire an individual specifically for this work adding to our expenses.

Pros

The standout feature of the platform is its high-quality IP-telephony support. It fills a gap that many CRM systems lack or have poor connectivity. I enjoy working with Bitrix34.

Cons

The technical support is the most frustrating aspect of this service. They often respond with formal replies instead of resolving problems. It feels like customers are left to deal with issues on their own.

Pros

While it can be useful for employee management there are superior systems available in the market.

Cons

The abundance of integrated tools can become chaotic and our team struggled to fully utilize them.

Pros

Unfortunately I had the opportunity to work with Bitrix34 for several years and it was quite a frustrating experience. It's challenging for me to find any significant benefits except for the presence of telephony functionality.

Cons

Bitrix has impressive functionality but nothing seems to work perfectly. Unfortunately the technical support turns a blind eye to these issues. I was glad to leave the company and forget about Bitrix. I strongly discourage anyone from working with this platform.

Pros

The software is highly customizable and can efficiently convert raw data into spreadsheets.

Cons

Everything requires manual input and even the custom options lack user-friendliness. Glitches are frequent leading to the need for data re-entry. Navigating the additional applications is extremely challenging. Customer service was unhelpful in recovering our lost address for prospects and customers. Essentially coding is necessary to achieve desired outcomes with this CRM.

Pros

Bitrix is more than just a CRM manager. It can function as an intranet for your company project management tools or an idea box. It is also one of the most affordable options available for these functionalities. Personally I use it as a landing page for meeting preparation and subsequent follow-ups with project charters task distribution and chat.

Cons

While Bitrix is an all-in-one tool it doesn't excel in each specific area. If you require a dedicated project manager or CRM it's advisable to seek other options and be prepared to pay extra.

Pros

Bitrix34 appeared to have an extensive range of impressive qualities and integration options.

Cons

Although I was initially interested in this CRM system the implementation process proved to be confusing.

Pros

The free version of Bitrix34 offers an abundance of features making it a reliable software for managing daily office tasks leads and projects. It is a valuable tool for communication and staying updated on tasks. Additionally it provides an excellent solution for document management.

Cons

The cost of upgrading to the paid version is relatively high and the software requires some time to get accustomed to compared to other similar products.

Pros

The user-friendliness and easy access are the standout qualities of Bitrix34.

Cons

I have positive feedback for every aspect of the software. Thank you so much!

Pros

Bitrix34 offers numerous free/trial features and allows add-ins for enhanced functionality covering various aspects of company operations.

Cons

The functions lack clear organization in terms of use cases or user journeys leading to a lack of clear outcomes for each functionality.

Pros

One of the things I appreciate about Bitrix is how easy it is to create reports and maintain clear communication with team members.

Cons

When it comes to navigating different windows the software lacks user-friendliness.

Pros

Bitrix34 is an exceptional platform that combines intranet project management chat document management and calendars. It also integrates with applications such as Mailchimp Gmail Dropbox and Google Drive and allows for data migration from other programs.

Cons

The program is quite expensive and can be a bit complicated to use as an administrator. The interface is also somewhat plain.

Pros

The worktime and reports module along with face-based sign-in have been excellent for our multi-location setup. The centralized data center user-friendly interface CRM workflow and easy integration through APIs have made our experience seamless.

Cons

The pricing is module-based and quite costly. It would be helpful to include the worktime and report modules in the free version or offer a single-module subscription.

Pros

The most appealing aspect of this platform is the synergy it creates between my projects assignments and files making it easier to work with clients.

Cons

The free plan restricts the maximum number of users to 13.

Pros

Setting up Bitrix34 is a breeze and it allows users to add multiple collaborators plan projects and set schedules for different tasks.

Cons

Unfortunately this application is not compatible with Windows phones which is a drawback.

Pros

The user interface of Bitrix34 has an appealing resemblance to Google inbox which made it easy for me to adapt quickly. The UI team did an outstanding job of creating a layout that feels familiar to most users while still being unique to Bitrix. I found it comfortable to navigate and didn't require extensive training. Most actions are intuitive and straightforward such as creating clients and effortlessly managing them using the Kanban board. Whether it's dragging clients across the board or moving them to different buckets I could easily figure it out on my own. The seamless experience combined with the ease of use made working with Bitrix34 is simply the best.

Cons

The software lacks training segments and proper onboarding walkthroughs which means users have to spend time figuring out how to set up their CRM.

Pros

I had the opportunity to use Bitrix34 during an internship for cold calling customers. It proved to be a handy platform as it recognized and retrieved old numbers from previous calls making bulk calling more efficient. In addition it allowed for simultaneous incoming calls call recording contact list management and web conferencing. It was incredibly user-friendly requiring only headphones and a computer with WiFi. Unlike traditional telephone systems Bitrix34 eliminated the need to wait for service providers to provide call logs at the end of the month. It also offered features like voicemail and instructions for clients. Overall Bitrix34 was an excellent choice for conducting bulk calls at the workplace without the need for a dedicated telephone.

Cons

Maintaining this software can be expensive.