Total 583 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

24%

3

Stars

11%

2

Stars

3%

1

Stars

3%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

R
Ranel

Packaging and Containers, 11-50 employees

More than a year

4.0

Chat

Pros

The ease of communication with co-workers is what I like most about Bitrix34.

Cons

I believe Bitrix should improve the interface to make it more appealing.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

S
Samuel

Information Technology and Services, 1-10 employees

Less than 6 months

4.0

Bitrix34 is the best in project management

Pros

Firstly the interface and functionality of Bitrix34 are exceptional. Everything you need is easily accessible from the dashboard. Secondly the project management functionality is impressive allowing for easy task assignment and team management. Lastly the notification system is efficient ensuring timely reminders and updates.

Cons

I haven't encountered any significant issues worth mentioning. Everything is working well.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

M
Maya

E-Learning, 51-100 employees

Less than 6 months

4.0

Horrible design and unusable interface

Pros

I had the opportunity to work in Bitrix34 but unfortunately I found most aspects of the platform dissatisfying. The only advantages I could find were the customizable kanban board and Telegram integration.

Cons

I suspect that the platform's design was created by non-professionals. There are too many distracting elements with numerous inscriptions icons and tools competing for attention simultaneously.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

6

E
Eligreg

Marketing and Advertising, 11-50 employees

Less than 6 months

4.0

A tool made for big teams

Pros

Bitrix34 has everything you need. Although it felt somewhat overwhelming at first once I got the hang of it it became effortless to use.

Cons

Many features go unused. The team prefers to share information through chat rather than creating tasks and documents.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0

good crm

Pros

It's a great tool for tracking team members' time spent on projects. The visualizations are handy providing real-time insights into individual work.

Cons

The tool is sluggish and slow. It lacks robust project management capabilities and primarily focuses on time tracking. This aspect needs improvement.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

Less than a year

5.0

Bitrix Offers Everything You Need

Pros

Initially I was drawn to Bitrix34 for its cloud storage capabilities but I soon discovered its collaboration CRM and website creation features leading me to use it regularly.

Cons

Initially I felt overwhelmed by the abundance of features. Upon creating an account there was a lot happening but after using the tutorial I learned how to remove unnecessary tabs and features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

SG
Stig German

Retail, 101-500 employees

More than a year

4.0

Helps with many everyday tasks

Pros

Bitrix34 has been instrumental in helping my team members tackle daily tasks and it provides convenient project management for me. Its seamless integration with social networking platforms and regular updates are additional advantages.

Cons

The support service is inefficient and responds with significant delays. Certain features don't work properly and there are occasional difficulties in setting the start time.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

O
Olga

Retail, 500+ employees

More than a year

4.0

A good system with many features

Pros

The attractive user interface of Bitrix34 catches the eye. The chat system makes communication with my team members convenient and the platform's multitude of functions greatly facilitate project management.

Cons

We had to wait for several days to receive a response from the support service and ended up solving the problem ourselves. Additionally I didn't like the mobile phone application.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

10

R
Rovena-Maria

Financial Services, 101-500 employees

More than a year

5.0

A system with many possibilities

Pros

I appreciate Bitrix34 for its extensive functionality that simplifies and speeds up our work. The system's attractive design and mobile compatibility make it easy to use.

Cons

Initially the user interface was a bit confusing and when we contacted support we didn't receive comprehensive assistance. The lack of synchronization with Active Directory is very inconvenient.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10

L
Luis

Non-Profit Organization Management, 11-50 employees

3.0

A good crm toolkit

Pros

At my organization we tried Bitrix34 for a month before seeking an alternative. It offers useful tools for team interaction and calendar organization.

Cons

Unfortunately we switched to another solution because Bitrix34 tools were too restricted to their platform and didn't offer easy integration with third-party services like APIs.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

9

Functionality

8

A
Adam

Education Management, 51-100 employees

Less than 6 months

4.0

My company is trying to implement

Pros

The Android app allows for assigning tasks with due dates and priorities.

Cons

Bitrix34 is not as user-friendly as Trello because it lacks subfolders (boards).

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

W
Waqas

Apparel & Fashion, 11-50 employees

Less than a year

5.0

All in one

Pros

Bitrix34 is an all-in-one solution that is user-friendly and eliminates the need to use multiple platforms.

Cons

The desktop version of Bitrix34 is not very responsive which is its weakest aspect.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0

Bitrix perfect for your team

Pros

This software greatly facilitates tracking work in the office with its numerous features.

Cons

There are no drawbacks. It perfectly suits our office needs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M
Mahmud

Renewables & Environment, 1-10 employees

More than a year

4.0

Amazing Experience

Pros

It is the most organized software I have ever used.

Cons

Compared to other software it is slightly more expensive.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Abdulrahman

Information Technology and Services, 1-10 employees

More than a year

4.0

it is very easy small online ERP solution for small companies

Pros

Managing my team's tasks on my phone is incredibly easy with Bitrix34.

Cons

I encountered an issue with my account as it got deleted while I was traveling and not actively using it.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

10

F
Francesco

Entertainment, 11-50 employees

Less than a year

4.0

Ok but not perfect

Pros

Bitrix improves workflow and project management providing regular updates.

Cons

The UI is confusing and the support team didn't offer much assistance.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Anish

Financial Services, 51-100 employees

Less than 6 months

4.0

Bitrix34

Pros

Bitrix34 provides an incredibly efficient and united workspace that allows users to communicate and accomplish a multitude of tasks within the company's intranet. Not only does it seamlessly integrate with social media platforms but it also connects with various business applications expanding its functionality and versatility.

Cons

Initially navigating the system was a bit challenging and working with WorkFlows was a nightmare. Insufficient documentation or videos are available for guidance.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

I
Igor

Computer Software, 11-50 employees

More than a year

4.0

Slow working support service

Pros

One of the standout features of Bitrix34 is its ability to facilitate easy information sharing and comfortable communication among team members. It works flawlessly across multiple platforms ensuring that all participants have access to Bitrix34 from different locations at any given time.

Cons

The support service is slow in responding to our inquiries. The initial learning process was difficult and I had to seek help from colleagues who have been using Bitrix34 for a while.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

10

B
Bernard

Financial Services, 500+ employees

Less than 6 months

3.0

Horrible system

Pros

Unfortunately my experience with Bitrix34 was not positive. I found the service to be inconvenient and challenging to use. While it initially seemed to offer project management functionality with its kanban boards and sales statistics the execution fell short. Some employees mentioned its usefulness for displaying sales statistics but overall it lacked a cohesive and intuitive approach. Additionally it did include a Gantt chart feature.

Cons

The design is beautiful but the interface is terrible. The developers seemed more focused on an attractive appearance rather than ensuring the functions are useful and work properly.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

7

Functionality

6

Y
Yana

Marketing and Advertising, 500+ employees

More than a year

5.0

Useful software

Pros

Bitrix34 is a highly versatile system with an array of built-in advanced features that significantly enhance work efficiency. It provides a convenient environment for communication among team members and offers excellent conditions for collaboration.

Cons

Customer support is slow in responding to requests. We face periodic problems with setting the start time and the synchronization with Active Directory which is crucial for us is still unavailable.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

10