Bitrix24 Reviews

Pros

One of the great aspects of Bitrix34 is the ability to use it as a team including making calls and sending email blasts among other company functions.

Cons

Adding space for the team becomes a concern particularly if all team emails are synced as it consumes more space.

Pros

Bitrix34 offers an extensive range of features and modules that can be easily customized to suit project requirements ensuring efficient project management while keeping the software user-friendly. The implementation and learning process is straightforward greatly appreciated by our staff. Furthermore Bitrix34 provides excellent value for money with unbeatable pricing compared to other software solutions in the market. Its brilliant company social features and accessibility across multiple platforms including web mobile apps and desktop applications for Windows Mac and Linux make it a truly exceptional tool.

Cons

There is significant room for improvement in terms of the user experience with Bitrix34. It would greatly benefit from a major redesign to enhance usability. Navigating through the various features particularly those related to project management can be confusing and not user-friendly. The software's configurations lack flexibility limiting the ability to tailor it according to specific needs. It would be highly beneficial to have features like a training scheduler or calendar management. Overall if the developers can focus on improving the user experience it would greatly enhance the usability and functionality of Bitrix34.

Pros

We used Bitrix34 for almost a year before deciding to develop our own in-house intranet area. While Bitrix34 offered an abundance of valuable features some users found certain features to be complex or difficult to navigate. However the software's well-thought-out features can be adapted to any type of business or organization which is its greatest strength.

Cons

What I liked least about Bitrix34 was its excessive sophistication which proved challenging for many of our end users including myself as an IT developer. Additionally the software could benefit from a more affordable price and improved customization options. If the price were lower and customization were easier Bitrix34 would have been a valuable tool for us but unfortunately it didn't meet our requirements.

Pros

It is a free platform that is even more powerful than many CRM systems available. It supports multi-user and multi-channel communication and it offers numerous robust features.

Cons

The abundance of options made the setup process challenging. Improved onboarding and dedicated videos for each use case would be helpful.

Pros

One of the standout features of Bitrix34 is the convenience of having all communication channels in one place. From managing company and customer calls to handling website inquiries and engaging in chat conversations with colleagues or clients Bitrix34 makes it incredibly easy and useful. The added benefit of being able to forward calls to other team members and having all interactions recorded for future review enhances its overall value and effectiveness.

Cons

I have no complaints. However our account was not connected to the company email requiring us to access it separately. It would be great if that feature was integrated into the software.

Pros

Personally I appreciate the ability to personalize the background with a picture and the user-friendly layout of the different tabs which makes finding information easier. Furthermore compared to other management tools that only allow up to five users Bitrix34 offers the option for up to 13 users for free.

Cons

This tool wasn't suitable for my team as we initially found it difficult to navigate even for the administrator. It's more suitable for tech-savvy individuals.

Pros

It provides a cutting-edge visually appealing platform that is suitable for businesses in any industry.

Cons

There is a learning curve and the software is primarily designed for advanced users. It may not be the best choice for individuals without a dedicated IT or sales department in their business.

Pros

It is highly suitable for consulting firms as it provides comprehensive management for client sales including quotation and invoice management database organization project control and monitoring. One notable feature is the availability of a user manual and explanatory videos which facilitate quick learning and serve as valuable support. Its collaborative nature makes it particularly beneficial for consulting processes and it offers easy accessibility as a platform.

Cons

I have had no negative experiences with this system; on the contrary I really like it.

Pros

Despite giving Bitrix34 multiple chances I couldn't grasp its usage as the available resources were not as helpful as expected.

Cons

I never fully grasped how to utilize its full potential and found it extremely frustrating to use.

Pros

The software offers a variety of features and it appears to be highly customizable allowing administrators to tailor it to their specific needs.

Cons

The software can be unreliable at times especially with slow internet. The functionality of webpages seems to disappear when a tab is kept open for too long. It often requires frequent refreshing creating a sense that something is wrong.

Pros

Although it's been a while I distinctly recall my admiration for the system's personalization options. It allowed us to easily assign tasks across the team and keep track of both challenges and successes.

Cons

Occasionally the server experienced issues which could be slightly bothersome but was infrequent.

Pros

What I appreciate about it is its simplicity as a CRM along with the capability to track meetings linked to individual profiles.

Cons

There are several changes that I believe would greatly improve Bitrix34. Firstly it should allow for meetings to be logged with multiple employees as the current limitation only permits one. Similarly the ability to log meetings with multiple contacts or companies would enhance flexibility. Secondly the software would benefit from better data visualization options to improve the understanding and interpretation of information. Lastly streamlining the process of tracking meetings to make it easier and quicker would be highly advantageous. Implementing these changes would significantly enhance the functionality and usability of Bitrix34.

Pros

The free version offers an abundance of features including unlimited users and 5GB of storage. Setting it up is a breeze and only takes a few minutes.

Cons

The user interface feels outdated and not particularly user-friendly and some features do not meet current standards.

Pros

Integration with other software such as Mailchimp is effortless. Considering its value the pricing is reasonable.

Cons

At times the software can be slow and occasional glitches are observed.

Pros

The free version offers numerous modules and the interface is visually pleasing. Customizing fields is a straightforward process.

Cons

When I initially explored Bitrix34 as a free CRM option for a local nonprofit I discovered that it offered all the features I needed. However I found it extremely challenging to use and not very user-friendly especially compared to other CRM platforms I've used in my professional life. Uploading additional information was particularly difficult as it only allowed ASCII uploads requiring extensive data manipulation and consuming a significant amount of time. Despite its potential Bitrix34 proved to be a cumbersome tool that didn't meet my expectations for ease of use and efficiency.

Pros

The app's concept appears promising and it seems like it could fulfill a specific business need for us.

Cons

I faced significant difficulties while trying to access the app. Every time I attempted to log in I was prompted to enter my email address even though I hadn't created an account yet. The app was zoomed in on the email screen preventing me from zooming out to access other login options like Google or Facebook. If I made a mistake and clicked "Next" I could progress to the next screen and then go back to see the social login options. However selecting my account through social login would simply redirect me back to the main screen without any clear error messages or indications of success or failure. Despite multiple attempts I was unable to successfully access the app and was left frustrated with the experience.

Pros

Our recent preference for this software stemmed from its reliability and high flexibility. It initially provides an extensive range of necessary functions.

Cons

The user interface contains an excessive amount of text prolonging the learning process. Simplifying the interface in future updates would be appreciated.

Pros

The ability to create modify and publish documents online with my students the speed of processes with or without internet document locking and the simplicity of its design are aspects I like.

Cons

I haven't noticed any negative aspects of the platform. Instead there are specific advantages that I can highlight.

Pros

I was searching for a cloud-based CRM for one of the smaller companies I manage and Bitrix34 perfectly fits the bill. It not only offers the functionalities of a full-featured CRM but also goes beyond that. With the introduction of Sites and an Online store they are even targeting eCommerce companies potentially surpassing other well-known CRMs in the market.

Cons

The most challenging aspect of Bitrix34 is the overwhelming number of features it offers. The user interface is text-heavy and lacks a modern design which makes it difficult to navigate and understand. It would greatly benefit from a revamped user interface that prioritizes simplicity and usability. A more intuitive and streamlined experience would greatly improve the overall user experience with Bitrix34.

Pros

On the first day of using Bitrix34 I was impressed by the wealth of embedded tools. The free version includes all the necessary functions to ensure its effectiveness before considering a purchase.

Cons

Occasionally logging in with Facebook is problematic and the mobile version lacks some functionalities available on the computer.