Clockwise Software

The software allows us to perform tasks timely

Pros

Clockwise has been saving us a lot of time, and it’s been great so far. I no longer have to stop what I’m doing to receive an employee copy of their pay stubs/W2 because they can log in anytime they want to get this information. We have provided them with 24/7 access, which benefits them and us. There’s also no limit on what information we need to make visible and what to hide. Employees can publish news articles on the homepage for everyone to view when they check in. This way, everyone can stay up to speed.

Cons

The implementation phase is time taking. There are a lot of hoops that we went through to get things straight. Most importantly, we had to complete your company’s protocols and employee information that needed to be imported into the new system. Everyone here wanted it to be over quickly, but we had to spend a lot of time. Hoping the software can introduce some features to do this smoothly and quickly.

Outstanding customer service!

Pros

Clockwise is not just immensely simple to use. It is accompanied by outstanding customer support that I have never seen before. I am always able to get help if I run into a problem. Investing in Clockwise was the best move I ever made, which has been made even better with the response time of their team. I used to do timesheets and paychecks management manually, but that all has gone away now. Clockwise has greatly simplified the payroll process. I am a very satisfied customer.

Cons

We have made groups of employees working on similar projects or belonging to the same department. But that raises a concern for us since Clockwise doesn’t allow us to export a single timesheet of an employee from one of those groups. I wish there were a way to export only one employee’s timesheet inside a group. It would be helpful for us when assessing an individual’s performance during yearly reviews, for example.

The software allows managers to track their employees performance.

Pros

Clockwise is one of the rarest time tracking software that allows supervisors to take complete charge of employee leaves. We love that our supervisors had access to the entire timesheets and task lists when they requested leave to decide accordingly. All the projects have their timesheet data entered daily. Programs can be added or altered. It connects with our accounting software to import timesheets and allows pay stubs and leaves balances to be exported from the accounting software back into Clockwise. As a result, employees can see their pay stubs and W-2s online. It saves time by eliminating the need to manually enter timesheet information.

Cons

What we dislike is the mechanism of adding supervisors. Setting up supervisors is so difficult that we avoid adding anyone new to the list. Our payroll is biweekly, but employees fill out timesheets weekly and get them signed by supervisors. Unfortunately, the first weeks leave does not lower the available leave for the second week. If we could do both weeks together, it would notify us when someone took more leaves than they had.