Last Updated

Overview

Have trouble streamlining your organization’s tasks and shared inboxes? Drag software simplifies work by centralizing tasks, emails, WhatsApp and collaboration in Gmail. This intuitive, agile solution offers features like: AI Tagging, AI Drafting Email Replies, Shared Inboxes across multiple users, Task Management, Workflow Automation, and Real-time Analytics. Explore Drag features to enhance your company’s productivity.

Drag Software Specifications

  • Time Tracking
  • Task Management
  • Reporting
  • Budget Management

Drag Software Features

Shared Inbox

Drag software lets teams manage work all from one place within a collaborative workspace. This feature eliminates the need for navigating between tools or forwarding and carbon copying (cc) between internal teams. It simplifies communication and ensures everyone on the team is on the same page. Additionally, by centralizing communication, the system reduces the risk of missed messages or duplicated work. It also allows for real-time collaboration, ensuring everyone can access the most up-to-date information.

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Task Management

Using this feature, you can manage your to-do’s, set due dates, and add notes on top of email. It helps keep your day organized and frees up time in your day. The platform provides a visual representation of your tasks, simplifying the process of prioritizing and managing your workload. Furthermore, Drag also enables delegation of tasks among team members, ensuring that team members know what they need to do.

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Workflow Automation

Users can automate email follow-ups and manage boards using this functionality. It helps users streamline their processes, reduce manual effort, and increase efficiency throughout the entire workflow. Automation of repetitive tasks enables you to focus on priority tasks. Adding to that, the customizable automation rules let you tailor the automation to fit your specific needs.

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Reporting And Analytics

The software gives you clear insights into team performance and identifies where to improve, making it a wonderful benefit for small business operations. It enables you to track your team’s progress and make data-driven decisions. These insights help you identify problem- and improvement areas. Moreover, real-time analytics assists you in making proactive decisions.

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AI Assistants

AI tagging, AI sentiment detection, AI drafting, AI compose assistant, AI summarize, AI co-pilot

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Pros And Cons of Drag Software

Pros

  • Simplifies task and team management inside Gmail

  • Efficiently manages to-do lists and deadlines

  • Provides an all-in-one workspace within Gmail

  • Automates repetitive tasks, saving time

  • Facilitates real-time team collaboration

Cons

  • May require time for users to adapt to the software

  • Some users desire more advanced customization options, according to some reviews

  • Complex automation may require technical expertise

Drag Software Pricing

Starter

Plus

Pro

  • Unlimited Workspaces

  • Unlimited shared conversations

  • Unlimited integrations

  • Unlimited rule executions

  • Email templates

  • Email notes and subtasks

  • 1-month reporting window

  • Unlimited users

  • Unlimited Workspaces

  • Unlimited shared conversations

  • Unlimited integrations

  • Unlimited rule executions

  • Email sequences

  • Merge cards

  • 6-month reporting window

  • Unlimited users

  • Unlimited Workspaces

  • Unlimited shared conversations

  • Unlimited integrations

  • Unlimited rule executions

  • Custom fields

  • Custom user roles

  • 12-month reporting window

Disclaimer: The pricing details were last updated on Sep 07, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Drag Software Reviews

Total 35 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

20%

3

Stars

0%

2

Stars

3%

1

Stars

17%

Share your experience

RM

Ruth M.

Small-Business, 11-50 employees

Less than a year

5.0
June 2025

“Easy to access and use”

Pros

This tool is simple to use and navigate, making everything easily accessible for the whole team in real time while keeping things well-organized. The tagging feature is especially helpful for flagging important emails. Customer support is quick to respond too whenever we have questions.

Cons

It would be nice to have a few more customization options available.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

CM

Caryn Morgan

Not Specified, N/A employees

5.0
April 2025

“Effortless management of guest inquiries”

Pros

Drag makes responding to guest inquiries so much easier and faster. I love using templates for consistent replies especially when multiple team members are involved. Overall it really helps in streamlining the process of managing responses from the same inbox.

Cons

I have not really found much to complain about as nothing stands out as a real downside.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Projektledare ARKAD Teknologkaren, 11-50 employees

Less than a year

5.0
March 2025

“Affordable Solution for Non-Profits”

Pros

It definitely improved our customer support. Our organization dealt with a lot of external email traffic, and it was challenging to keep track of conversations. Drag solved this problem for us. The main reason we chose it over other competitors was the price, it was at least three times cheaper for our non-profit and the functionality differences were minimal.

Cons

Well, I noticed it's missing some of the advanced features that other alternatives offer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Frequently Asked Questions

Does Drag software offer an API?

Yes, Drag does offer an API integration to its customers.

What types of pricing plans does Drag software offer?

3 pricing plans: Starter ($12/month) Plus ($18/month) Pro ($24/month

Does DragApp has AI features?

Yes! DragApp offers many AI features to improve team productivity and help saving time: AI tagging AI sentiment detection AI email drafting AI compose assistant AI summarize AI co-pilot

Who are the typical users of Drag software?

Shared inboxes, Travel, manufacturing, logistics, e-commerce, and real estate industries use Drag software. Human resources, customer support, finance, operations, sales, and marketing teams also use it.

What level of support does Drag software offer?

Drag software client support representatives support customers through booking calls, email, and live chat. Unlimited for Plus and Pro users.

What other apps does Drag software integrate with?

Drag can be integrated with over 3,000+ apps with its Zapier integration, including Gmail, Google Calendar, and Google Workspace. And unlimited ones using API.

What language does Drag software support?

Drag software supports the English language.

Does Drag software support mobile devices?

Yes, Drag software offers a mobile app that can be downloaded from the Google Play Store for Android users and from the App Store for iOS users.