Drag Software

Drag Software

Claimed

Claimed

35 Review(s)

Free Trial

Overview

Have trouble streamlining your organization’s tasks and shared inboxes? Drag software simplifies work by centralizing tasks, emails, WhatsApp and collaboration in Gmail. This intuitive, agile solution offers features like: AI Tagging, AI Drafting Email Replies, Shared Inboxes across multiple users, Task Management, Workflow Automation, and Real-time Analytics. Explore Drag features to enhance your company’s productivity.
Overall Rating

Based on 35 users reviews

4

Rating Distribution

Positive

80%

Neutral

3%

Negative

17%

Starting Price
$12

/month

Drag Software Specifications

Time Tracking

Task Management

Reporting

Budget Management

View All Specifications

What Is Drag Software?

Overview

Drag software is a cloud-based solution that transforms Gmail into an all-in-one workspace. It is primarily used by support teams across various industries, providing a unified platform where teams can manage tasks and collaborate in real-time.

Additionally, the software offers various features to handle tasks and communications and address common pain points associated with juggling multiple tools and platforms. Integrating directly with Gmail allows users to manage their tasks, shared inboxes, emails, and team collaboration in one place.

What Is Drag Software Best For?

Drag software is popular in the competitive SaaS market for its exceptional support services. The company's dedication to customer success is demonstrated by its comprehensive support infrastructure, featuring an extensive knowledge base, highly responsive email support, and a specialized team of customer success experts. The support team optimizes software utilization and fosters positive user experiences.

Drag Software Pricing

The software offers the following four pricing plans: 

  • Starter – $12/user/month
  • Plus – $18/user/month
  • Pro – $24/user/month
Get a custom Drag software cost as per your organization’s needs and size.

Disclaimer: The pricing is subject to change.

Drag Software Integrations

Drag software integrates with the following third-party apps:

  • Zapier
  • Google Workspace
  • Google Calander
  • Gmail
  • API

How Does Drag Software Work?

Here's how you can navigate the dashboard and make use of the software's features:

  • Log in to your account to access the Drag dashboard for an overview of key business metrics
  • Use the navigation menu to explore modules and shared inboxes like sales, inventory, and finance 
  • Create tasks, including new transactions such as sales orders or purchase requisitions
  • Generate reports and analytics for insights into your business performance
  • Customize dashboards and reports to suit your specific needs
  • Set up alerts to receive notifications for critical events
  • Manage user permissions and roles to control access
  • Utilize the search functionality for quick data retrieval
  • AI Tagging and sorting emails and AI Drafting Email Replies for your important ones, saving time by not having to think about the reply or type it. 
     
You can also schedule a free Drag software demo to learn how the software works.

Who Is Drag Software For?

Drag software is designed for companies of varying sizes, including SMBs and large enterprises. 
Several teams use it, including customer support, operations, finance, sales, marketing, and human resources. 
Moreover, Drag software benefits the following industries:

  • Manufacturing
  • E-commerce
  • Travel
  • Logistics
  • Real estate
  • Accounts Payable and Receivable

Is Drag Software Right For You?

Are you looking for a tool to transform your Gmail into an all-in-one workspace? 
A tool that allows you to manages shared inboxes, tasks, collaborate, and even automate workflows with AI help in one place? 
If so, Drag Software might be the perfect solution for you. Drag Software is trusted by numerous clients like Canva, Roche, and Hubs. It also employs robust security measures to protect user information and maintain data integrity.

Still have questions about Drag software? Contact our support team at (661) 384-7070 for further guidance.

Drag Software Features

Drag software lets teams manage work all from one place within a collaborative workspace. This feature eliminates the need for navigating between tools or forwarding and carbon copying (cc) between internal teams. It simplifies communication and ensures everyone on the team is on the same page. Additionally, by centralizing communication, the system reduces the risk of missed messages or duplicated work. It also allows for real-time collaboration, ensuring everyone can access the most up-to-date information.

See How It Works

Using this feature, you can manage your to-do’s, set due dates, and add notes on top of email. It helps keep your day organized and frees up time in your day. The platform provides a visual representation of your tasks, simplifying the process of prioritizing and managing your workload. Furthermore, Drag also enables delegation of tasks among team members, ensuring that team members know what they need to do.

See How It Works

Users can automate email follow-ups and manage boards using this functionality. It helps users streamline their processes, reduce manual effort, and increase efficiency throughout the entire workflow. Automation of repetitive tasks enables you to focus on priority tasks. Adding to that, the customizable automation rules let you tailor the automation to fit your specific needs.

See How It Works

The software gives you clear insights into team performance and identifies where to improve, making it a wonderful benefit for small business operations. It enables you to track your team’s progress and make data-driven decisions. These insights help you identify problem- and improvement areas. Moreover, real-time analytics assists you in making proactive decisions.

See How It Works

AI tagging, AI sentiment detection, AI drafting, AI compose assistant, AI summarize, AI co-pilot

See How It Works

Pros And Cons of Drag Software

Pros

  • Simplifies task and team management inside Gmail

  • Efficiently manages to-do lists and deadlines

  • Provides an all-in-one workspace within Gmail

  • Automates repetitive tasks, saving time

  • Facilitates real-time team collaboration

Cons

  • May require time for users to adapt to the software

  • Some users desire more advanced customization options, according to some reviews

  • Complex automation may require technical expertise

Drag Software Pricing

Disclaimer: The pricing details were last updated on Sep 09, 2025 from the vendor's website. Please contact us for a tailored pricing list.

Drag Software Reviews

Total 35 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

20%

3

Stars

0%

2

Stars

3%

1

Stars

17%

Share your experience

RM

Ruth M.

Small-Business, 11-50 employees

Less than a year

5.0
June 2025

Easy to access and use

Pros

This tool is simple to use and navigate, making everything easily accessible for the whole team in real time while keeping things well-organized. The tagging feature is especially helpful for flagging important emails. Customer support is quick to respond too whenever we have questions.

Cons

It would be nice to have a few more customization options available.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

CM

Caryn Morgan

Not Specified, N/A employees

5.0
April 2025

Effortless management of guest inquiries

Pros

Drag makes responding to guest inquiries so much easier and faster. I love using templates for consistent replies especially when multiple team members are involved. Overall it really helps in streamlining the process of managing responses from the same inbox.

Cons

I have not really found much to complain about as nothing stands out as a real downside.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Projektledare ARKAD Teknologkaren, 11-50 employees

Less than a year

5.0
March 2025

Affordable Solution for Non-Profits

Pros

It definitely improved our customer support. Our organization dealt with a lot of external email traffic, and it was challenging to keep track of conversations. Drag solved this problem for us. The main reason we chose it over other competitors was the price, it was at least three times cheaper for our non-profit and the functionality differences were minimal.

Cons

Well, I noticed it's missing some of the advanced features that other alternatives offer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Frequently Asked Questions

Yes, Drag does offer an API integration to its customers.

3 pricing plans: Starter ($12/month) Plus ($18/month) Pro ($24/month

Yes! DragApp offers many AI features to improve team productivity and help saving time: AI tagging AI sentiment detection AI email drafting AI compose assistant AI summarize AI co-pilot

Shared inboxes, Travel, manufacturing, logistics, e-commerce, and real estate industries use Drag software. Human resources, customer support, finance, operations, sales, and marketing teams also use it.

Drag software client support representatives support customers through booking calls, email, and live chat. Unlimited for Plus and Pro users.

Drag can be integrated with over 3,000+ apps with its Zapier integration, including Gmail, Google Calendar, and Google Workspace. And unlimited ones using API.

Drag software supports the English language.

Yes, Drag software offers a mobile app that can be downloaded from the Google Play Store for Android users and from the App Store for iOS users.