Last Updated
Overview
Are inefficient business operations hindering progress? Streamline task allocation, reduce customer complaints, and cut costs effortlessly with OPX software. It is an innovative, scalable, intuitive business optimization tool transforming operations from real-time task management to strategic business evolution. Explore OPX software features to enhance your company’s growth.
Overall Rating
Based on 2 users reviews
4.5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
OPX Software Specifications
- Time Tracking
- Task Management
- Reporting
- Budget Management
What Is OPX Software?
Overview
OPX is a cloud-based business optimization software that transforms and optimizes your business operations. It is not sector-specific and can be used across different industries. The software offers several solutions to improve staff productivity, automate task allocation, provide real-time data reporting, reduce customer complaint volumes, improve quality assurance, and reduce operating costs.
OPX Software Pricing
OPX Software Integrations
The vendor has not disclosed any information about the third-party application it integrates with.
Who Is OPX Software For?
The following industries use OPX software:
- Finance
- Banking
- Recruitment
- Information technology
Is OPX Software Right For You?
Are you looking for business optimization software that improves productivity, automates task allocation, and provides real-time data reporting? If so, OPX Software could be the perfect solution. It is designed with robust security measures in place. The platform is also highly scalable and capable of supporting businesses of all sizes and across various industries.
OPX Software Features
Real-Time Task Management
The platform assists specialized agents in allocating real-time task lists. It keeps agents focused on business tasks and ensures SLA adherence. OPX also lets agents identify demand for staff training to keep them updated.
Business Transformation
OPX project management contributes significantly to the transformation of business infrastructure. It adheres to current business models by reviewing old data so users can develop a strategic direction. Furthermore, the software identifies voluminous activities to improve business revenue and address tactical problems.
Workforce Automation
This feature assists in-office operations and helps organizations gain vast profits. It helps users reduce cycle times, cut costs, and improve customer service.
Pros And Cons of OPX Software
Pros
User-friendly design enhances ease of use
Streamlines task allocation for improved efficiency
Adaptable to businesses of various sizes and industries
Facilitates strategic evolution of business infrastructure
Boosts office operations, reducing cycle times
Cons
May require initial training for full utilization
Advanced configurations might be intricate, according to some user reviews
Extensive features may overwhelm occasional users
OPX Software Reviews
Total 2 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Financial Services, 500+ employees
Less than a year
“OPX underpinned out operational excellence journey”
Pros
OPX has been instrumental in our journey towards operational excellence. We aimed to achieve high performance and consistently deliver exceptional customer service. By partnering with Corporate Modelling, we found the perfect tool to support our operational transformation. With cultural changes and organizational restructuring, the results speak for themselves: a 600% reduction in outstanding work volumes, an 80% decrease in costly contractor resource usage, and a 200% reduction in regulatory breaches. I highly recommend the OPX product, as it has successfully underpinned operational transformations in multiple organizations, benefiting the company, its customers, and its overall performance. Corporate Modelling has been an outstanding partner, consistently responsive and focused on client satisfaction. Real-time information, management information, productivity, utilization, efficiency, work queue analysis, and quality control are critical aspects that OPX delivers effectively, leading to service improvements through better work and people management, improved planning, and enhanced operational control.
Cons
The preset MI is satisfactory, but we had to make some refinements to fully meet our needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Financial Services, 500+ employees
More than a year
“OPX Review”
Pros
OPX serves as our core workflow management application within customer services at ReAssure. We migrated to this software in 2013, and it has been vital for efficient workflow processing, instant management information, and forecasting. The regular upgrades and support from CMS have allowed us to customize OPX to meet our evolving business needs. CMS consistently improves the core functionality and performance of OPX, driving efficiency and productivity in our customer services operations.
Cons
I don't have any specific dislikes about the software. The CMS team is continuously developing OPX, and soon it will be web-based.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does OPX software offer an API?
Yes, OPX software does offer an API.
What language does OPX software support?
OPX software supports the English language.
What other apps does OPX software integrate with?
The vendor does not provide any information about its third-party integrations.
Does OPX software support mobile devices?
Yes, OPX software supports mobile devices and offers an offline mobile app.
What types of pricing plans does OPX software offer?
The OPX software cost depends on your requirements and business size.
Who are the typical users of OPX software?
Typical users of OPX software include information technology, banking, recruitment, and finance industries.
What level of support does OPX software offer?
OPX software offers support options, including FAQs, forums, email, a help desk, a phone, and a knowledge base.