Productive Software

A great tool for multiple purposes

Pros

I like how Productive has a lot of features and is still pretty simple to use. The logic behind everything works great almost always, and for me, it became a tool that I use daily without much thought. I see great value in that. I also appreciate the documentation and the whole team behind it.

Cons

My tasks might still be a bit sloppy, but it could just be because of the way we use it in our company. I am not really sure.

A great move!

Pros

Their features catered to agency needs, the great customer service, budget management, simplified time tracking, and the convenience of budgeting and invoicing in one place.

Cons

I find there is a lack of very top-level resourcing, as I can't get an overview of at least four months within one view.

One of the most practical for profitability tracking

Pros

The main reason I chose Productive was to be able to track the profitability of each project by assigning a cost to each resource (employee) and tracking billing and expenses on each project. I really appreciate the reporting and customizable dashboard features. I also like that I can email directly to a deal to add entries in the CRM, and the Notion-type documents are a nice touch, though I wish there were more options.

Cons

The CRM is a bit basic. I find notes and follow-ups could be more intuitive and organized. Navigation inside the app is not always clear, and I often find myself searching for the way to get where I need to go. When I try to add time outside the dates of a budget, the error preventing me from adding it is annoying. I would have preferred a warning and the option to add it anyway. I would like to be able to quickly create a task from the time tracking entry on the calendar view if I am working on something that wasn't initially listed. Managing billing and budget is not user-friendly, especially when pre-selling hours.