Rallyware

My Experience With Rallyware

Pros

The software simplifies lead management and handles workflow exceptionally well.

Cons

I am using this software for quite sometime and have not come across any problems with Rallyware.

An effective instrument to increase participation in training.

Pros

The products capabilities and its ability to increase organizational speed are remarkable. It offers real-time aggregations and connections which grants immediate access to everything.

Cons

Rallyware simplifies and automates your structure and processes, which is not a drawback. This means that I need to have a well-organized and thorough onboarding procedure. Rallyware encourages me to think critically and carefully about all aspects of my business, which sometimes leads to questions about why certain operations are carried out in a specific way.

Amazing Platform and Amazing Team!

Pros

The platform is user-friendly and easy to understand. Also the team I work with is fantastic. We appreciate their continuous updates and the complete customization options available to suit our needs.

Cons

It would be fantastic if there could be additional customization/branding options for certificates/alerts!

Great customizable LMS.

Pros

Almost everything is already set up, making it easy to follow.

Cons

The only thing that is missing for is that I cannot have my own customizable dashboard.

A fantastic LMS designed with the direct selling industry in mind

Pros

It allows the creation of a highly flexible learning journey. It offers wide range of visual and functional customization options. The support and care provided by the team are also unmatched. The platform is designed with mobile users in mind and even the mobile browser version works smoothly. Also, there are numerous recognition and gamification elements integrated.

Cons

Currently, there is no functionality for classroom/face-to-face training, but there are workarounds available. It would be preferable to have this included in the platform. I can't use HTML to design tasks, which somewhat limits the task editor. Therefore, I need to rely on the content team heavily for support. Some admin functionality included in other LMS platforms is not available for the customer admin, such as proxy login, clearing user learning progress, and importing user & learning data via CSV. I need to ask the Rallyware team to perform those tasks for me.

Never completed-always improving

Pros

Just like life experiences, Rallyware is always evolving, improving and creating new learning opportunities.

Cons

I intentionally test the platform to help the Rallyware design team create more useful features or adjustments that continuously improve the platform.

Outstanding Customer Service

Pros

The Customer Support from Rallyware is unparalleled. I can reach out to the team with any questions, requests or issues. They respond extremely quickly. Within the software, the option to lock/unlock content based on KPIs or pre-requisite content is fantastic. The editor feature which allows multimedia, formatting and links is also very user-friendly. The digital library includes thumbnail images, making it easier for learners to browse through resources. I particularly love the Web Doc feature in the digital library, which allows for mini web pages.

Cons

I do wish I had the ability to further customize the overall display of content within the platform. I receive feedback that it's a bit challenging for someone to find the content they are interested in. I am looking forward to improvements to the Search functionality to be able to filter results. Additionally, it would be great to have the ability to remove archived content from the Learner view.

A powerful tool for training engagement

Pros

The most fascinating aspect of this platform is the way content is displayed. It is easy and pleasant to access. Of course, the gamification features like points, badges and rankings are a major highlight. Although we recently launched it, we are already experiencing excellent engagement with our users. The integration with our systems went smoothly, thanks to their superb organization and planning. The support provided is excellent, and they are consistently fast and friendly. We're absolutely loving it.

Cons

Like any platform, there are areas that can be improved, but what's interesting is that Rallyware always welcomes suggestions and sends them to their development team, so there are always updates. It would be beneficial to have additional functionality for notifications about the user's journey. Sometimes we need to pass information, but we only have the content space and badges to communicate with the user. It could be helpful to categorize programs, especially when there's a lot of content, to avoid confusion. It would also be great to share the badges earned on social media.

Great tool with an awesome support team!

Pros

We successfully integrated Rallyware with many of our platforms. With this step of ours, creating and managing tasks and content has become very easy and straightforward. We are impressed by their support team, both in Ukraine and the local team in Peru. They are always ready to assist us.

Cons

Rallyware could improve the data dashboards and metrics they provide.

By far the best onboarding and engagement platform

Pros

The platform is very customizable and allows us to measure learning with precise accuracy while providing a personalized experience for all users. We have been using the platform for over 3 years and achieved a 16MM ROI in our first full year of use!

Cons

Nothing significant. If there was ever an issue, I'm pleased to say it was either fixed or resolved thanks to the solutions-based mindset of the entire Rallyware team.