Last Updated
Overview
Field service management poses challenges, including manual scheduling, workforce tracking, and inventory control. Synchroteam, a cloud-based solution, offers an intuitive interface to streamline these processes and frequently release details. It simplifies tasks, enhances efficiency, and reduces complexities in inventory and invoicing. Consider Synchroteam for improved field service management.
Overall Rating
Based on 46 users reviews
4.6
Rating Distribution
Positive
89%
Neutral
9%
Negative
2%
Starting Price
$26
Synchroteam Specifications
- Time Tracking
- Task Management
- Reporting
- Budget Management
What Is Synchroteam?
Overview
Synchroteam is a cloud-based field service management software for your mobile workforce. It offers several features like scheduling & dispatch, map & GPS tracking, online booking, job management, custom forms, time tracking, and a customer portal to simplify your processes and optimize your costs per revenue.
Furthermore, the software also provides contract management, inventory management, invoicing, payment processing, and real-time interaction with your mobile workers.
What Is Synchroteam Best For?
Synchroteam is primarily recognized for its highly accessible interface, meticulously crafted for the end-user's convenience. The intuitive and straightforward interface allows users to access all the necessary features and tools easily. This ease of use extends to all aspects of the software, from scheduling and dispatching to inventory management and invoicing.
Synchroteam Pricing
The vendor offers the following two pricing plans:
- Annual – $26/user/month
- Monthly – $33/user/month
Disclaimer: The pricing is subject to change.
Synchroteam Integrations
Synchroteam integrates with the following third-party applications:
- Zapier
- QuickBooks
- Zoho
- Sage
- Xero
- Microsoft Outlook
- Google Calendar
How Does Synchroteam Work?
Here's how you can navigate the dashboard and make use of the software's features:
- Log in using your vendor-given credentials to access the dashboard with a single click
- Navigate to the ‘Scheduling & Dispatch’ section to assign tasks to your mobile workforce
- Use the ‘Map & GPS Tracking’ feature to track the real-time location of your workforce
- Create, assign, and manage jobs
- Keep track of your inventory and resources
- Generate and manage invoices utilizing the invoicing functionality
- Use the ‘Customer Portal’ to let your customers book services and track progress
- Visit the settings section to customize the software according to your needs
Who Is Synchroteam For?
Synchroteam is capable of accommodating the needs of organizations in several niches. The following industries use it:
- Carpet cleaning
- Healthcare
- Plumbing
- Pest control
- Electrical
- Telecom
Is Synchroteam Right For You?
Are you looking for a cloud-based field service management solution? Synchroteam might just be the tool you need. Customers trust it in 92 countries and supports 22 languages. Some of its popular clients include businesses in the energy, maintenance, medical, telecoms, security, and HVAC industries.
Synchroteam ensures that you have control over who can access your data. It also complies with the General Data Protection Regulation (GDPR) to ensure data security and confidentiality. As for scalability, Synchroteam can cater to businesses of various sizes and across different regions.
Still have questions about Synchroteam software? Call our customer support team at 661-384-7070, who will answer all your questions to help you analyze if the software is worth investing in according to your organization’s needs.
Synchroteam Features
Scheduling And Dispatch
This functionality allows you to assign tasks to your mobile workforce efficiently. It helps in reducing the time spent on manual scheduling and increases productivity. The system intelligently considers factors such as worker availability, skill set, and location to optimize task allocation, resulting in improved operational efficiency and enhancing customer relationship management.
Map And GPS Tracking
You can track actual location of your workforce with this functionality. Whether you are an independent IT consultant or a part of the urban city telecom team, the software helps in better coordination and timely completion of tasks. It visually represents your workforce’s locations, enabling you to make informed decisions about task assignments. Furthermore, Synchroteam helps reduce travel time and costs by suggesting optimal routes.
Job Management
This functionality allows you to create, assign, and manage jobs. It helps in keeping track of all the tasks and their progress. You can monitor the status of each job in real-time. Additionally, Synchroteam allows for efficient communication between managers and field workers, ensuring everyone is on the same page.
Inventory Management
Synchroteam lets you keep track of your inventory and resources. It ensures that you are always stocked up and ready for any job. You can monitor stock levels in real time, preventing shortages or overstocking. Moreover, the platform can automatically reorder items when they reach a certain threshold, ensuring continuous availability.
Invoicing
Generate and manage invoices using this feature. The software simplifies the billing process and ensures timely payments. You can create professional invoices with only a few clicks and send them to your clients directly. Furthermore, Synchroteam keeps track of all transactions, making financial management easier.
Customer Portal
The platform allows your customers to book services and track progress. It enhances customer experience by providing them with transparency and control. Customers can schedule appointments at their convenience and monitor the status of their service requests. It improves customer satisfaction and reduces the workload of your customer service team.
Pros And Cons of Synchroteam
Pros
Efficient task allocation
Real-time workforce tracking
Customizable forms
Intuitive interface
Comprehensive job management
Cons
Occasional synchronization delays
Complex setup for custom forms
Customer support response time can be improved, according to some reviews
Synchroteam Reviews
Total 46 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars17%
3
Stars9%
2
Stars0%
1
Stars2%
Share your experience
Education Management, 51-100 employees
Less than 6 months
“The Best Task management Software”
Pros
One of the best easy and simple task management software.We can integrate easily with another software. They provide Unique key for all kind of features It's helps to manage crmtaskproject collaboration and etc
Cons
Flowlu is in the process of implementing features and currently I haven't faced any issues.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“Institutional Task management Made easy via flowlu”
Pros
Task Management & task tracking is easily monitored.Easy to analyse employee working status.Opportunities & sale funnel are more usefull to onboarding.Easy to collabrate in tasks.
Cons
I don't have any dislikes for my usage. It's a useful tool for managing tasks effectively.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Hospital & Health Care, 500+ employees
Less than a year
“A very strong tool for SMB and PM”
Pros
When it comes to managing a company Flowlu is a top choice. To-do lists projects customer relationship management managing teams tracking budgets etc. can all be managed efficiently.
Cons
Some features can be rigid and there's room for improvement in how staff considers customer feedback. These issues are relatively minor and won't significantly impact daily operations. It's akin to offering suggestions for improvement on a steep learning curve.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Frequently Asked Questions
Does Synchroteam offer an API?
Yes, Synchroteam offers a complete REST API for data exchange with other systems.
What language does Synchroteam support?
Synchroteam supports multiple languages, including English, German, French, Italian, Dutch, Spanish, Portuguese, Swedish, Russian, Turkish, Polish, and Chinese.
What other apps does Synchroteam integrate with?
Synchroteam, a field management software, integrates with thousands of popular apps via Zapier and specific software like Quickbooks, Xero, Sage, and Zoho.
Does Synchroteam support mobile devices?
Yes, Synchroteam supports mobile devices and offers applications for both iOS and Android platforms.
What types of pricing plans does Synchroteam offer?
The software has two pricing plans: Annual ($26/month) and Monthly ($33/month). Get a custom Synchroteam cost tailored to the specific requirements of your organization.
Who are the typical users of Synchroteam?
Typical users of Synchroteam include healthcare, pest control, electrical, plumbing, telecom, and carpet cleaning industries.
What level of support does Synchroteam offer?
Synchroteam offers live support, phone support, email, help desk support, chat support, a knowledge base, FAQs, forums, and training options.
Can Synchroteam improve an organization's operational efficiency?
Yes, it offers very dynamic reports, GPS and invoicing modules, and an online customer portal to enhance operational efficiency and simplify business processes for your future client implementations.