UniPhi Software

Service industry applications

Pros

Logging in and getting started is straightforward and hassle-free.

Cons

I have noticed areas for improvement, like nonconformance management lacking automated email notifications.

A very powerful tool.

Pros

Real-time management of problems, risks, and expenses. The screen structure and filters are put up so that the user may focus on the tasks that must be finished first rather than browsing through irrelevant information. Reports have the power to effectively compile all of the project metrics in one location.

Cons

Not too many issues with the software, to be honest, the specifications of setup are customized for your company. Prior to implementation, you should conduct a review of your operational procedures to ensure that your deployment is suitable. If designed properly, the system has the power to reinforce the company culture.

Easy to work with.

Pros

Many things to like. The seamless fusion of data input, information, reporting, records management, version control, transmittals, document and methodology libraries, and the traceability as a document controller. I also appreciate the assistance. There are many resources available for help, and the tutorials on the UniPhi YouTube channel are fantastic.

Cons

I dont have faith that filters always produce reliable results. Filter settings or ranges seem cumbersome or dont offer enough freedom to adjust data sorting. Having said that, our deployment of UniPhi hasnt yet been optimized to its full potential.

Offers better visibility into work.

Pros

There are many things that we have been loving about this software. With tremendous visibility into your contracts, cash flow, risks, and difficulties provided by the UniPhi software, the entire project team and senior management can make real-time choices to ensure the projects success and offer expenditure and income estimates.

Cons

As the applications administrator, I want to offer additional audit trails to determine who carried out which tasks and when. Many places in the system allow users to remark on the justifications for particular modifications. However, this does not always give a true audit of how and why a scenario was achieved.

Useful advanced features.

Pros

Works more like a complex and all-inclusive project management and collaboration tool. It is significantly more efficient to record all pertinent and significant project-related information than it is, for example, to utilize email or task-logging software with a single purpose. I like how many times previously entered data may be reused in UniPhi.

Cons

Users who have previously used standard Gantt charts will need supervision to help them understand the advantages of NOT using a Gantt chart to manage their and their teams workloads. This should be simpler to market as more project management software products depart from the traditional Gantt chart method.

Flexible and customizable project management software

Pros

After using UniPhi for several weeks, I can say that the software is quite flexible when it comes to customizing workflows. We always needed a software system that could manage to create customized workflows as different processes vary in requirements. With UniPhi, I can easily tailor workflows as required. Moreover, I am satisfied with the training and implementation of the software. It really helped us overcome the initial hassle of using an entirely new software application.

Cons

While the initial training was satisfactory, the customer support, in general, is not very responsive. Some of the problems weve had with the software have never been resolved, or the team takes too long to respond. Additionally, the software offers a wide range of options for generating reports. However, they have not proven to be very useful. I would prefer having one or two reports that provide a comprehensive view of a project rather than three to five reports providing different data.

Amazing customer support and quality enhancing updates

Pros

The best feature of the application is its customer support. The software support service is incredibly responsive. Moreover, the representative is quick to respond, and they always find a quick solution to solve my queries. The thing that I was delighted with was the ability of these representatives to have knowledge of the system and save time by providing immediate answers. They are not like other software representatives who only listen to respond and thus leave customers helpless. Adding to that, another thing I appreciate a lot is that the UniPhi software is always frequently updated with new features. This allows me to stay one step ahead of the competition.

Cons

I have an issue with the application and would appreciate it if that issue was resolved as soon as possible. Firstly, my clients have different requirements, which is why I have to customize the invoicing contracts accordingly. But the software does not allow me to insert additional information into the contracts, including the contact information of the suppliers and multiple names. Therefore, I always have to go out of the box and edit the contracts using a PDF editor, which gets very hectic and annoying. I am looking forward to future versions of the software where this issue is resolved.

One-of-a-kind features with an exceptional user interface

Pros

The thing I adore the most about this awesome software is its capability to allow me to use a single piece of data in numerous ways. Moreover, it does that by duplicating the information. Adding to that, I also value the fact that the software allows me to design my custom fields. All of my colleagues and teammates can create their own personalized fields. Therefore, we can efficiently achieve our business requirements while giving users access to fields that employ lingo, they are familiar with. Overall, I would highly recommend this app to others as well.

Cons

Being one of the administrators of the application, I would love to have additional audit trails offered by the software. These additional audit trails should allow you to determine who performed which tasks and when. This will allow me to keep a check and balance on the workforce and their progress on several tasks, which is currently a little troubling for me. Moreover, the system allows users to provide remarks on the justifications for particular modifications. As a result, this does not always give a true picture of how and why a situation was achieved. I look forward to these issues being resolved urgently!

One of the most Flexible, intuitive, and reliable software

Pros

The greatest thing about the UniPhi software is its versatility. The software is flexible enough to let me and my department customize operations for each specific procedure on an individual level. As a result of this personalized customization, all of us can use the software very easily, as it makes the user interface much more intuitive and simpler. I have never experienced such satisfaction from the entire department in the previous applications that were used throughout the organization, as there was always someone who had issues with user-friendliness.

Cons

I have faced one issue repeatedly since the day I fully started using the software. I noticed that the software performs some of the more difficult system administration tasks slowly. It takes more time to perform such tasks. Initially, I thought that it was due to my company’s internet. However, Ive noticed that when performing such tasks, the software always takes longer. Thus, I would like the application a lot more if this issue is resolved in the upcoming versions of the software.

UniPhi | Customizable

Pros

UniPhi is an excellent piece of software which has given our business exactly what we require. We have been able to customise it to meet our specific requirements which requires analysing a high level of data.

Cons

None