Userback

Userback

70 Review(s)

Overview

Userback simplifies gathering and managing feedback with tools for collecting, organizing, and analyzing user input. Although the annotation tools are limited, the software’s comprehensive features significantly improve product development and user satisfaction. Overall, Userback is an effective tool for managing feedback and improving output.

Overall Rating

Based on 70 users reviews

4.8

Rating Distribution

Positive

99%

Neutral

1%

Negative

0%

Starting Price
Custom

What is Userback?

Userback is a cloud-based feedback tool for website users, designers, and developers. It helps you capture annotated screenshots and user interactions, gather bug reports, and get visual design feedback. Advanced features help you track insights and improve your website quickly, saving time and money. 

Userback software streamlines the feedback process and improves results. You can assign tasks to team members when new feedback arrives. You can integrate Userback with Jira, Slack, Trello, and more to manage feedback from multiple teams.

Userback Pricing

The software's monthly price begins at $79, and it offers four different Userback pricing plans based on business requirements. For detailed Userback Software Pricing information, click the Get Pricing button.

Userback Demo

Click the Watch Demo button to view a free live Userback Software Demo and learn how it can benefit your business. Additionally, the software offers a free trial.

Userback Reviews

Customer opinions of Userback have been generally favorable. Users have praised the software's user-friendly interface, intuitive dashboard, and comprehensive reporting tools. Additional Userback software Reviews can be found in our Reviews Section.

Our Thoughts

The Userback project management tool facilitates the collection of valuable user and customer feedback, the monitoring of customer satisfaction, the assignment of team tasks, and the planning of the product roadmap. Userback software also allows you to generate comprehensive reports on user feedback and track the progress of your entire project portfolio. This allows you to monitor performance and identify issues as well as improvement opportunities. Userback software is recommended for teams seeking to collaborate more effectively on feedback and bug reports.

Pros And Cons of Userback

Pros

  • Simple and highly effective feedback system

  • Easy to incorporate and align with brand identity

  • Makes it easy to identify and change webpage content, images, or videos

  • Effortlessly upload and link development sites for customer review or internal QA

Cons

  • Unable to view or know when mail notifications are sent

  • Limited lines in the description field for reports

  • User notifications for feedback are not enabled by default

Frequently Asked Questions

Yes, it has an API to use.

The software supports the English language.

Userback integrates with several apps, including ZenDesk, Jira, Azure DevOps, Slack, and Basecamp.

No, the software does not have a mobile app.

Userback offers three pricing plans: Starter at $69 per month, Scale at $149 per month, and Premium starting at $289 per month, each tailored to different team sizes and feature needs. You can reach out to us for a personalized Userback cost.

It caters to a wide range of industries and sectors, including information technology, education, architecture and planning, marketing, advertising, and design.

The software provides chat support and help centre.