Last Updated Nov 11, 2024
Overview
Overall Rating
Based on 70 users reviews
4.8
Rating Distribution
Positive
99%
Neutral
1%
Negative
0%
Pros And Cons of Userback
Pros
Simple and highly effective feedback system
Easy to incorporate and align with brand identity
Makes it easy to identify and change webpage content, images, or videos
Effortlessly upload and link development sites for customer review or internal QA
Cons
Unable to view or know when mail notifications are sent
Limited lines in the description field for reports
User notifications for feedback are not enabled by default
Frequently Asked Questions
Yes, it has an API to use.
The software supports the English language.
Userback integrates with several apps, including ZenDesk, Jira, Azure DevOps, Slack, and Basecamp.
No, the software does not have a mobile app.
Userback offers three pricing plans: Starter at $69 per month, Scale at $149 per month, and Premium starting at $289 per month, each tailored to different team sizes and feature needs. You can reach out to us for a personalized Userback cost.
It caters to a wide range of industries and sectors, including information technology, education, architecture and planning, marketing, advertising, and design.
The software provides chat support and help centre.