Vidyo: Reviews, Pricing & Free Demo - Software Finder

Name: Vidyo
Rating: 4.4 (16 reviews)

Last Updated Apr 21, 2026

Overview

Video provides high-definition video conferencing with low latency, making it ideal for healthcare and financial services. While the setup can be complex for new users, its video quality and reliability make it a strong choice for industries that require precise, uninterrupted communication.

Overall Rating

Based on 16 users reviews

4.4

All Reviews

Rating Distribution

Positive

88%

Neutral

13%

Negative

Starting Price

Custom

Product Snapshot

Vidyo Specifications

Appointment Management/Scheduling
e-Prescriptions
Lab Integration
Patient Portal
Mobile App
Telemedicine
Billing and invoicing
Claims Management
Customizable Forms
Patient Demographics

View All Specifications

What is Vidyo?

Overview

Vidyo is a platform that offers video conferencing solutions for SMB and large businesses. This solution includes rapid cloud development, screen sharing, and group video conferencing. Their system supports integration with almost any application environment, device, and network. Vidyo is used to effectively host online meetings and video conferences. Through Vdyo’s secure, cloud-based services and scalable technology, thousands of people across the world connect visually every day. This video conferencing solution delivers the highest quality video experiences that build trust, build team collaboration, improves team collaboration, and strengthens relationships.

The Vidyo platform allows users to make a point-to-point call or direct call to Vidyo clients with a resolution of up to 1440p, thus ensuring maximum image clarity. Their service can display up to 8 members using multipoint calls with reasonably good resolution. With their video conferencing solution, users can easily share screens and display the shared information on a different monitor or a separate window. Not on this, participants are allowed to prioritize video or audio data as per their needs. The solution ensures top-notch call quality during video conferencing by minimizing the issue of lower bandwidth.

The video conferencing service can be used in tandem with other business process automation and office automation platforms including Microsoft Lync, IBM Sametime, Adobe Connect, and Microsoft Outlook. This way, users can expect a greater level of productivity and efficiency from their employees. Vidyo offers multiple options to ensure ease of using the solution such as Fullscreen – to increase the screen size on the desktop, Layout – to adjust participant positioning, Share – to enable screen sharing, Volume – to adjust audio levels, and Toggle – to hide or display screen sharing.

Price:

The platform includes three pricing solutions:

VidyoConnect – a desktop meeting system to support team collaboration, starting at $18.99 to $19.99 per user/per month,
VidyoEngage – a live video chat system that includes custom pricing, and
Vidyo.io - an application programming interface to embed video communication in other apps, starting at $65 per month.

Free Trial

The video conferencing service offers a free 60-day trial.

Support

The vendor offers 24/7 live support.

USP

Their system offers multiple screen sharing and supports group video conferencing.

Product Advantages

The system is easy to use and ensures video and audio clarity of the calls. Participants can join a call without having to download any software. Vidyo even allows users to connect with members regardless of their geographical area. Additionally, their HIPAA-compliant platform makes it easier for businesses to streamline the process of conference call schedule.

Product Limitations

A bit pricey compared to the products with similar features. There is also a learning curve as some users find their interface confusing.

Pros And Cons of Vidyo

A quick look at Vidyo's strengths and weaknesses to
help you decide if it's the right fit

Pros

Keeps communications secure, perfect for sensitive business needs
Enhances engagement with high-quality video
Simplifies collaboration with easy screen sharing
Reduces eye strain with a dark mode option.
Delivers a consistent experience across all devices

Cons

Some users report issues with the initial program startup
Icons and interface could be more intuitive

Vidyo Reviews

Insights from real users on Vidyo’s features,
performance, and overall experience.

Total 16 reviews

4.4

All reviews are from verified customers

Rating Distribution

Stars

56%

Stars

31%

Stars

13%

Stars

Share your experience

Pampan B.

Small Business, 11-50 employees

4.0

September 2023

“Responsive Technical Support”

Pros

The Vidyo Platform is renowned for its flexibility, user-friendliness, competitive pricing and responsive technical support. Unlike other platforms, we have not encountered any freezing or interface issues. Vidyo is an ideal choice for businesses.

Cons

Specifically for business meetings, the platform lacks smoothness, which limits its usability.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Shravya r.

Information Technology and Services, 11-50 employees

More than a year

4.0

July 2023

“Reliable for large teams”

Pros

VidyoConnect is a an ideal option for video communication especially when you need to support larger groups. Screen sharing performs really well too and the platform is generally dependable when it comes to both audio and video quality.

Cons

On rare occasions the video can freeze for a moment.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Jon F.

Mining & Metals, 500+ employees

Less than 6 months

5.0

June 2022

“Works even on weak bandwidth”

Pros

Audio and video stay clear without distortion and it remains very dependable even when bandwidth is limited.

Cons

The downside wasn't with the product itself but our company ended up choosing Microsoft's alternative instead of this software.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 16 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does Vidyo offer an API?

Yes, Vidyo offers an API.

Does Vidyo offer cloud-based services?

Yes, the software offers cloud-based services.

Does Vidyo have an app?

Yes, Vidyo offers an app available on the App Store and Google Play.

What types of pricing plans does Vidyo offer?

The software offers three pricing tiers: a Team plan at $11.99 per host per month, an Enterprise plan at $12.99 per host per month, and a Custom plan (custom pricing). You can request a customized Vidyo pricing quote tailored to your specific needs.

What language does Vidyo support?

Vidyo supports the English, Spanish, French, Italian, Japanese, and Dutch languages.

What other apps does Vidyo integrate with?

Vidyo integrates with Office 365, Outlook, and Google Calendar.

Who are the typical users of Vidyo?

Vidyo is used by businesses of all sizes, from small startups to large enterprises, across various sectors, including healthcare, education, corporate, retail, government, military, field services, technology, finance, and the judiciary.

What level of support does Vidyo offer?

Vidyo offers support via phone, email, form submission, and a customer support portal.